Harmony Village CareOne at Cherry Hill
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1240 Brace Road, Cherry Hill, NJ 08034
For more information about senior living options: (844) 490-3973
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The staff at Harmony Village Care One at Cherry Hill are wonderful and caring. The facility is well maintained and presents a clean environment. The culinary staff uses fresh ingredients to prepare healthy meals for residents. Harmony Village provides a warm, caring, and welcoming memory care experience. Issues are addressed quickly, giving families peace of mind about their loved ones' safety and care. The entire Harmony Team treats residents with genuine care and respect, making them feel seen and valued. Families report smooth transitions and proactive communication from staff. The care, attention to detail, and warmth in everyday interactions are superb. Chef interaction with residents is frequent and positively received. Symphony at Cherry Hill is noted for its new building, bright rooms, enclosed patio gardens, and comprehensive amenities. The staff at Symphony are attentive and engage with residents, providing high-quality care. Families would highly recommend Symphony at Cherry Hill for memory care.
The facility is a mess, with mice and roaches running in resident rooms. Management doesn't care; one administrator is described as rude, dismissive, and cusses at staff. They charge families a lot of money with no amenities or activities and won't even host a small birthday party for residents. There are not enough supplies for residents. There are only three washers and dryers for about 60 rooms, causing clothes to pile up and smell. The floors have not been deep cleaned for years, and kitchen staff leave trash out overnight, contributing to roaches. The reviewer alleges residents may be physically abused by staff and deprived of meals and basic necessities. Top management is terrible, especially at the top; the old Symphony Admin is criticized.Harmony Village Care One at Cherry Hill and Symphony at Cherry Hill stand out in the memory care landscape for many families who have engaged with them, and the collection of impressions here reflects a broad spectrum of experiences. Across multiple accounts, the facilities are often praised for creating warm, welcoming environments where residents feel safe and valued. The pace of life inside the communities tends to feel calmer and more homelike than one might expect from a care setting, with reviewers repeatedly noting that the spaces are well maintained, clean, and thoughtfully arranged to support comfort and independence. In particular, the dining experience and the level of personal attention from staff receive frequent commendations, with residents enjoying meals prepared from fresh ingredients and staff who take time to connect one-on-one with those in their care.
A central thread in the praise centers on the people who work at Harmony Village. Reviewers consistently describe the staff as having a true vocation for caregiving, not merely holding a job. They emphasize that management and front-line workers alike demonstrate a genuine commitment to residents' well-being, going beyond routine tasks to foster a sense of community and belonging. For families navigating the emotional terrain of a dementia journey, this sense of being seen and cared for by a cohesive team - often described as the entire Harmony Village "family" - offers significant reassurance. Several accounts highlight the role of specific caregivers and leaders who maintain open lines of communication, offer timely updates, and respond to concerns with empathy and effectiveness.
The positive experiences extend to specific interactions around daily life and care. Families speak highly of the level of care their loved ones receive, with particular attention given to how medical needs are handled, and how care plans are adjusted in response to changing conditions. The culinary staff, including individual chefs who interact with residents on a daily basis, are praised for making meals that are not only nutritious but also comforting and personalized. The sense of community among caregivers itself becomes a meaningful takeaway - the staff's warmth, respect, and attentiveness leave an impression on both residents and their family members. For some families, this translates into a sense of trust that their loved one is safe, content, and valued as a person within a supportive network.
Visitors and former residents sometimes recount specific moments that crystallize their positive experiences. Examples include neighborhood-like introductions to dining options and a chef who collaborates with residents to tailor meals, as well as detailed confirmations that care teams are responsive when concerns arise. In one testimonial, Harmony Village is described as a place where transitions are handled with care and where families feel informed about health changes and care needs. The overall sentiment is that Harmony Village offers not only a facility with strong physical attributes but, more importantly, a culture in which people matter and genuine kindness is part of everyday life.
Not all notes are uniform in tone, however. A particularly critical account describes Harmony Village as a place with significant operational and environmental challenges. The reviewer portrays a scene of pests, such as mice or roaches, and persistent issues around cleanliness and upkeep that have directly affected resident rooms and shared spaces. Concerns are also raised about staffing levels, supply availability, and perceived gaps in responsiveness from some administrators. The author claims that the facility charges families substantial sums without delivering amenities or experiences commensurate with those costs, pointing to limited laundry capacity, infrequent deep cleaning, and kitchen practices that allegedly allow trash to sit out overnight. The critique also references interpersonal tensions, naming a manager identified as Sonni and accusing poor communication and dismissive attitudes toward staff as barriers to effective care. This perspective reflects frustration not only with day-to-day operations but also with accountability and the overall value proposition of the community.
A second, similarly strong cautionary voice focuses on governance and leadership. This review urges prospective families to scrutinize management quality, warning that the top levels of administration may not consistently align with residents' best interests. The reviewer suggests that there is potential for improvement but expresses concern that ongoing issues in leadership could hinder the facility's ability to fulfill its promises. In contrast to these concerns, the latter portion of feedback about Symphony at Cherry Hill presents a more hopeful narrative about leadership changes and ongoing improvements, providing a bridge to a broader view of how these two facilities are evolving.
Turning to Symphony at Cherry Hill, the sentiment among many families is that the building represents a modern, well-equipped environment that supports both independence and care. Reviewers describe a bright, newly designed space with roomy accommodations and multiple amenities that contribute to a high-quality living experience. The feature set often cited includes enclosed patio gardens, convenient access to therapies such as physical and occupational therapy, a dedicated hair salon, and a robust menu of activities and events that stimulate social engagement. A standout element for some families is the involvement of a highly communicative staff that not only delivers care but also builds meaningful relationships with residents and their loved ones. In particular, a professional background in nursing and extensive caregiving experience are repeatedly noted as assets that inform responsiveness and clinical oversight.
Several families credit Symphony at Cherry Hill with notable moments of positive transition care. They describe the process of orientation and acclimation as thorough, with staff who tailor daily life to individual preferences and dietary needs. The transparency of care decisions and the willingness of staff to address concerns promptly are highlighted as meaningful advantages. Reviewers also point to the leadership's openness to feedback, with new leadership under executive director Wes seen as a hopeful sign of upward momentum. Some former residents' families credit the current direction with restoring confidence after earlier challenges, expressing optimism about continued progress under the new administration. The sense of a caring, proactive team - where residents are not only cared for but engaged and valued - emerges as a central positive theme.
Across the spectrum of experiences, both Harmony Village and Symphony at Cherry Hill are portrayed as communities with strong foundational strengths: compassionate staff, attention to residents' dignity and preferences, and a commitment to family communication. The positive testimonials underscore a shared belief that these places can feel like home while providing the specialized support memory care requires. At the same time, the more critical entries remind readers that no facility is immune to difficulties, underscoring the importance of visiting in person, asking pointed questions, and meeting the people who would become part of a family member's daily life. The overall impression is that, for many families, Harmony Village and Symphony at Cherry Hill offer meaningful, life-enriching environments, with ongoing efforts to address shortcomings and to sustain the high standards that many residents and their families have valued highly.
52 resident community capacity
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Philadelphia International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Harmony Village CareOne at Cherry Hill in Cherry Hill, NJ is an assisted living community that provides a comfortable and convenient lifestyle for seniors. The community offers a variety of amenities to enhance the residents' daily lives. There is a beauty salon where residents can pamper themselves and maintain their appearance. Cable or satellite TV is available in the living units for entertainment purposes. Community operated transportation is provided for outings and errands.
For those who wish to stay connected, there is a computer center with Wi-Fi/high-speed internet access. Meals are served in a lovely dining room with restaurant-style dining options. The fitness room allows residents to stay active and maintain their physical health. The fully furnished living units provide all the necessary furniture for a comfortable stay.
Residents can enjoy recreational activities in the gaming room or spend time in the garden and outdoor spaces. There is also a small library for book lovers. Housekeeping services ensure that residents' living spaces are clean and tidy.
Care services at Harmony Village CareOne include 24-hour call system and supervision for added security and assistance with daily living activities such as bathing, dressing, and transfers. The staff also assists with medication management and provides specialized care for individuals on diabetes diets or with special dietary restrictions. Transportation arrangements can be made for non-medical purposes as well as doctors' appointments.
The community promotes mental wellness through its mental wellness program, which supports the emotional well-being of its residents. Move-in coordination helps streamline the transition into the assisted living community.
In addition to providing numerous amenities, Harmony Village CareOne at Cherry Hill boasts an ideal location. With several cafes, pharmacies, physicians' offices, restaurants, transportation options, and hospitals nearby, residents have easy access to essential services.
Overall, Harmony Village CareOne at Cherry Hill offers a welcoming environment where seniors receive personalized care while enjoying a variety of amenities and convenient access to everyday necessities.
Harmony Village CareOne at Cherry Hill is located at 1240 Brace Road, Cherry Hill, NJ 08034 in Camden County, New Jersey
Harmony Village CareOne at Cherry Hill on seniors.fyi includes 10 photos including images showing interior, decor, dining, lighting, landscaping, architecture, natural light, bathroom, and more.
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Interior
Decor
Building
Architecture
Bedroom
Dining
Kitchen
Lighting
Bathroom
Outdoor Seating
