Spring Hills Cherry Hill

Pros

• The staff and caregivers at Spring Hills Cherry Hill demonstrate genuine care for residents and their families.
• Residents appreciate the friendly atmosphere and the sense of comfort that the facility provides.
• Many tours highlight the cleanliness and spaciousness of the rooms, which are designed thoughtfully with ample storage.
• The dining experience is often described as excellent, with a restaurant-style setting and an impressive menu.
• Communication from staff to families has been proactive and responsive, ensuring that loved ones are kept informed about their care.
• The assisted living section is noted for its beautiful landscaping and various amenities that create a pleasant environment for residents.
• The facility offers a range of engaging activities and spaces for social interaction, contributing to a vibrant community life.
• Families express satisfaction with how welcoming and supportive staff members have been during tours and visits to their loved ones.

Cons

• Management has turned an opulent community into an ordinary one, making penny-wise decisions that compromise quality.
• The facility is poorly run and understaffed, leading to inadequate care and lack of communication from doctors.
• Residents often have to fight for necessary services despite paying high monthly fees, as promised actions are not fulfilled.
• High staff turnover is a significant issue, impacting the consistency of care for residents.
• The memory care unit feels dark and depressing, lacking appropriate sunlight and cheerful decor.
• The facility has hidden costs that increase with individual care needs, which misaligns with initial pricing expectations.
• While the assisted living area is appealing, the memory care section does not have enough natural light or uplifting design.
• Hygiene and personal care may not be attended to frequently without being explicitly requested.

Review

Spring Hills Cherry Hill is a senior living community that elicits a range of opinions and experiences from residents and their families. The testimonials reflect both commendations for the facility's offerings and critiques regarding management, care, and overall environment, painting a multifaceted picture worthy of exploration.

One recurring theme in the reviews is the disparity between the community's potential as an opulent living space and its current operational status. Many reviewers expressed disappointment with what they perceive as a decline from a once luxurious standard to an ordinary level of service. Some comments suggest that management could have capitalized on opportunities to innovate in senior living, instead opting for cost-cutting measures that compromise quality. Additionally, concerns about staffing—highlighted by high turnover rates—are prevalent; many reviews cite inadequate staffing levels leading to insufficient attention for residents and complaints about the responsiveness of healthcare staff.

Despite these criticisms, numerous reviewers also conveyed positive experiences with both staff and services at Spring Hills Cherry Hill. The caring nature of the caregivers was particularly noted, with families stating how staff exhibited genuine compassion not only toward residents but also towards their family members during challenging times. Specific caregivers received praise as being exceptional in providing comfort and support during end-of-life transitions or tough situations. Residents appreciated their clean rooms, friendly atmosphere, and thoughtful care communication from the staff to families—all elements contributing positively to their overall experience.

The environment itself is often described as aesthetically pleasing yet could benefit from enhancements in specific areas. The facility—once a hotel—maintains an inviting ambiance that combines spacious layouts with practical design features like large walk-in closets and well-thought-out kitchens. However, some reviewers raised concerns about certain physical aspects of the building; while many found it appealing overall, others described it as "tired" in places or felt unsafe due to uncovered handicapped access points.

Food quality garnered mixed reviews; some families loved dining options offered within the facility while others criticized meal delivery and preparation inconsistencies. The positive mention of a restaurant-style dining area suggests that when executed well, mealtime can be enjoyable for residents. Conversely, complaints regarding hygiene standards indicate areas where improvement could greatly enhance resident satisfaction.

Notably, those seeking memory care services reported stark differences between assisted living accommodations compared to memory units within Spring Hills Cherry Hill. While many praised assisted living conditions for their spaciousness and vibrant atmosphere—with amenities like courtyards featuring fire pits—a consensus emerged concerning memory care facilities being underwhelmingly bleak by comparison. Critics pointed out dark interiors devoid of natural light alongside drab color schemes contributing little to uplift residents' spirits—a vital consideration given the sensitivity required for such care environments.

In summary, while Spring Hills Cherry Hill presents itself as an attractive option for many seniors looking for independent or assisted living arrangements marked by friendly interactions among staff and residents alike, it also faces substantial criticism over management choices impacting staffing quality and resident services. Families are encouraged to conduct thorough research before making commitments; candid accounts underline both strengths in caregiving as well as deficiencies that warrant serious consideration when evaluating whether this community aligns with individual needs in senior living contexts.

This part of Cherry Hill, New Jersey offers a convenient and vibrant environment for senior living. With multiple pharmacies nearby such as Walgreens and CVS, access to healthcare is readily available. There are also a variety of dining options ranging from casual fare at Ponzio's Diner-Bakery-Bar to upscale dining at The Capital Grille. Residents can easily access medical care with hospitals like Jefferson Cherry Hill Hospital in close proximity. Additionally, there are several cafes for socializing and enjoying a cup of coffee, as well as parks for leisurely walks and outdoor activities. The area also provides easy access to transportation through the PATCO Westmont Station and NJ Transit stations for exploring the surrounding areas. Overall, this part of Cherry Hill offers a well-rounded community with amenities that cater to the needs and interests of seniors.

Pharmacies

• Walgreens (0.4 miles)
• Wegmans (0.6 miles)
• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (1.6 miles)
• Walgreens (1.6 miles)
• Rite Aid (1.7 miles)

Restaurants

• Ponzio's Diner-Bakery-Bar (0.8 miles)
• The Capital Grille (1.6 miles)
• Walt Whitman Service Area (2.5 miles)
• Chick-Fil-A (3.3 miles)
• Bob Evans (3.5 miles)
• Auntie Anne's (3.7 miles)
• Yard House (3.8 miles)

Hospitals

• Jefferson Cherry Hill Hospital (0.9 miles)
• Cooper University Hospital (5 miles)
• Jefferson Stratford Hospital (6.2 miles)
• Virtua Voorhees Hospital (7.4 miles)
• Episcopal Hospital (7.4 miles)

Cafes

• Jersey Java & Tea (1.3 miles)
• Starbucks (1.7 miles)
• Starbucks (3.7 miles)
• ReAnimator Coffee (6.7 miles)
• La Colombe Coffee Roasters (6.8 miles)
• Starbucks (7 miles)

Transportation

• PATCO Westmont Station (1.3 miles)
• PATCO/NJ Transit: Lindenwold Station (6 miles)

Physicians

• Advocare Heights Primary Care (3 miles)
• Rothman Institute (4.6 miles)
• South Jersey Skin Care (4.9 miles)
• CHOP Specialty Care & Surgery Center (5.7 miles)
• Cooper Medical Building 1 (5.7 miles)
• Cooper Internal Medicine (5.7 miles)
• Rowan SOM Family Medicine Residency Program (6.1 miles)

Parks

• Penn's Landing (6.4 miles)
• Race Street Pier (6.5 miles)
• Weccacoe Park (6.7 miles)
• Piazza Dog Park (6.8 miles)
• Independence National Historical Park (6.9 miles)
• Palmer Park Farmers Market (6.9 miles)
• Palmer Doggie Depot (7 miles)

Theaters

• Landmark Theatres - Ritz Five (6.6 miles)