Silver Healthcare Center

Pros

• The facility provides amazing care, with staff going above and beyond to ensure residents are happy and comfortable.
• The unit manager is highly praised for keeping families informed and addressing their needs effectively.
• Families appreciate the knowledgeable nurses and nursing aides, contributing to a clean and inviting environment.
• The front desk staff is recognized for being comforting and supportive during challenging times.
• Residents receive compassionate care, with families feeling reassured about their loved ones' well-being.
• Therapy services are effective, helping residents improve in their recovery process.
• Many reviewers express satisfaction with the overall communication from social workers and doctors, highlighting their kindness and attentiveness.

Cons

• The administrative staff is horrible and did not follow up on important aspects of care, leading to serious issues with the patient's health.
• There was a significant delay in addressing the patient's behavioral health needs, causing distress and leading to a crisis situation that could have been avoided.
• Patients were reportedly left unattended for extended periods, deteriorating their condition and overall well-being.
• The facility's cleanliness and food quality were criticized as being subpar.
• Communication with medical staff was inadequate, making it difficult for families to get updates or address concerns about their loved ones' care.
• The social worker was described as a pathological liar who pressured the patient into signing documents while under medication.
• Most staff members appeared indifferent and had a bad attitude towards patients and their families.
• There were complaints about the lack of basic amenities like water access for residents without having to ask, indicating poor service delivery.

Review

Silver Healthcare Center has received a mix of reviews that reflect the experiences of different families and residents. On one hand, many families express their gratitude for the compassionate care their loved ones have received, highlighting both the quality of services and the positive interactions with staff members. One reviewer noted how their father-in-law was well cared for during his stay at Silver Healthcare, stating that he had never looked better. They particularly applauded the unit manager for keeping them updated on any changes regarding his condition and working flexibly to meet their family's needs. The front desk staff were also mentioned as highly supportive and comforting during a difficult time, reinforcing a sense of trust in the facility.

Another family echoed similar sentiments about Silver Healthcare Center being a clean and pleasant place where knowledgeable nurses and nursing aides were always available to assist residents. They credited management with ensuring that operations ran smoothly, which allowed caregivers to focus on providing excellent support to those in need. Expressions of comfort concerning family members' care led several reviewers to confidently recommend the facility as a reliable option for rehabilitation or long-term care.

Despite these positive experiences, several reviews conveyed distress regarding administrative issues and neglectful care at Silver Healthcare. A relative described their mother’s poor experience following open-heart surgery; while they praised therapists and some nursing staff, they criticized others as being mediocre at best. The administrative team's failure to monitor her eating habits, weight, and necessary medical tests raised serious concerns about the level of oversight provided. Their intervention became necessary after noticing significant health declines due to medication mismanagement, ultimately leading them to relocate her back to a hospital setting.

One particularly negative review painted a grim picture of treatment in the behavioral health unit at Silver Healthcare Center. A frustrated family member recounted how it took two weeks for mental health professionals to address their loved one's needs despite assurances that behavior health care would be prioritized upon admission. This delay in proper psychiatric assistance resulted in escalating distress for the resident despite ongoing communication with social workers from external facilities who attempted to advocate for timely interventions.

Some reviewers pointed out logistical shortcomings within the facility's operations—an absence of readily available hydration options for residents was highlighted alongside other accessibility issues such as limited amenities like microwaves. Complaints about patient neglect were alarming; accounts described patients left unattended while struggling with basic needs such as nutrition or hygiene standards that should have been promptly addressed by caregivers.

Amidst these concerns lay commendations for specific staff members who stood out in providing exceptional support amid systemic challenges faced by the facility at large. Some reviewers specifically mentioned individual nurses by name—praising them for their dedication and hard work while expressing appreciation toward therapists who encouraged participation when resistance arose from residents needing motivation through recovery processes.

In conclusion, Silver Healthcare Center is characterized by its dichotomy: acknowledged high-quality caregiving juxtaposed against troubling lapses in administration and accountability across various departments. While numerous families endorse this facility as an excellent choice based on personal interactions with genuine caregivers dedicated to promoting well-being among residents; others caution potential clients by sharing experiences revealing underlying issues that may detract significantly from overall healthcare delivery standards expected from such establishments—even hinting toward severe repercussions stemming from insufficient follow-through on comprehensive plans meant to safeguard patient welfare effectively.

Located in Cherry Hill, New Jersey, this area offers convenient access to essential amenities for senior living. With several pharmacies such as Rite Aid, CVS, and Walgreens within a short distance, medication management is easily accessible. Dining options range from casual eateries like Chick-Fil-A and McDonald's to upscale choices such as The Capital Grille. Nearby coffee shops like Jersey Java & Tea provide a cozy spot for socializing or relaxing. For medical needs, reputable practices like Advocare Heights Primary Care and CHOP Specialty Care & Surgery Center are in close proximity. Hospitals like Jefferson Cherry Hill Hospital and Virtua Voorhees Hospital ensure quality healthcare services are readily available. Additionally, parks and theaters offer recreational activities for leisure time enjoyment. Overall, this neighborhood provides a well-rounded environment for seniors seeking convenience and accessibility in their daily lives.

Pharmacies

• Rite Aid (0.2 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.2 miles)
• Wegmans (2.4 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.5 miles)

Restaurants

• Walt Whitman Service Area (0.9 miles)
• Ponzio's Diner-Bakery-Bar (1.6 miles)
• Chick-Fil-A (2 miles)
• McDonald's (2.2 miles)
• Chick-Fil-A (3.2 miles)
• The Capital Grille (3.5 miles)
• Auntie Anne's (3.7 miles)

Cafes

• Jersey Java & Tea (1.3 miles)
• Starbucks (3.4 miles)
• Starbucks (4.2 miles)
• Starbucks (5.7 miles)
• ReAnimator Coffee (8.3 miles)
• La Colombe Coffee Roasters (8.3 miles)

Transportation

• PATCO Westmont Station (1.9 miles)
• PATCO/NJ Transit: Lindenwold Station (4.1 miles)

Physicians

• Advocare Heights Primary Care (2.1 miles)
• CHOP Specialty Care & Surgery Center (3.9 miles)
• Rothman Institute (4.2 miles)
• Rowan SOM Family Medicine Residency Program (4.2 miles)
• Cooper Internal Medicine (4.4 miles)
• Cooper Medical Building 1 (4.4 miles)
• Prate Family Eye Care (4.9 miles)

Hospitals

• Jefferson Cherry Hill Hospital (2.5 miles)
• Jefferson Stratford Hospital (4.4 miles)
• Virtua Voorhees Hospital (5.8 miles)
• Cooper University Hospital (6.2 miles)

Parks

• Country Farms Park (6.7 miles)
• Penn's Landing (7.6 miles)
• Weccacoe Park (7.7 miles)
• Race Street Pier (7.8 miles)
• Independence National Historical Park (8.1 miles)
• Piazza Dog Park (8.2 miles)

Theaters

• Landmark Theatres - Ritz Five (7.8 miles)