Information last verified:
10 Ferry Street Ste 404, Concord, NH 03301
For more information about senior living options: (844) 490-3973
They had a fantastic experience with GI Associates of Concord; the staff were helpful, caring, and wonderful, with highly expert doctors. They described the team as very nice to work with and doing an awesome job, making them feel comfortable. The patient would highly recommend the clinic after a pleasant experience with friendly front-desk staff and attentive nurses and doctors. Dr. Oosterveen was excellent and smart. PA Jessica Konopka was professional, helpful, kind, supportive, and extremely professional. They had a fantastic healing experience and regarded the providers as true experts at their work. The diagnostic visit was supported by kind, caring, and attentive staff. The doctors were among the best the patient had ever had.
They endured an absolutely terrible experience with GI Associates, feeling worse after months of tests and visits. They described the care as very negative, unhelpful, and unprofessional, and suggested going somewhere else. They faced ongoing scheduling failures, unanswered calls, and lost referrals that left their husband waiting for care. They criticized staff as rude, condescending, and inattentive, with snappy tones and poor front-desk service. They felt the practice prioritized the bottom line over patient wellbeing, leading to delays and mismanagement. They reported miscommunications and confusion about appointments and test results that caused significant delays and frustration. They claimed unsafe or unclean conditions at the hospital and questioned the surgeon's competency. They warned others to avoid the facility.This community is best suited for seniors who prioritize access to highly skilled medical providers and who can tolerate a degree of administrative friction. Families seeking top-tier clinical expertise and proactive, specialist-led care will find value here, especially when a coordinated medical team is essential to ongoing treatment. However, those who expect flawless scheduling, consistently responsive front-desk service, and airtight administrative processes should look elsewhere. The strongest medical assets can shine, but they require a family that is willing to advocate, track referrals, and push for timely follow-up.
Across the reviews, certain clinicians stand out for competence, attentiveness, and effective guidance. When the medical team is operating smoothly, patients report genuine professionalism and helpful treatment plans. Several physicians and office staff are described as thoughtful, capable, and capable of delivering meaningful care. In those moments, the care feels thorough, personalized, and reliable. Yet these positives are unevenly distributed, and the most persistent complaints center on how administrative tasks are handled rather than the medical advice itself.
The core tension is simple: the clinical strengths do not fully offset the chronic administrative chaos. Recurrent themes include delayed responses to calls or messages, missed referrals, and inconsistent scheduling. A number of families describe multiple attempts to get an appointment or follow-up, only to encounter voicemail bottlenecks, unreturned calls, or unclear instructions. Billing and discharge communications also surface as pain points, eroding trust even when the medical providers themselves demonstrate capability. The mismatch between excellent medical care and poor operational execution makes the overall experience unpredictable.
For decision-making, prospective residents should interrogate the care coordination layer rather than assuming the medical staff will automatically bridge gaps. Direct questions to the community about how referrals will be managed if specialists are outside the campus, what the typical callback window is, and who serves as a patient advocate during urgent or complex cases. Consider requesting an in-person meeting with a care coordinator to review the plan, the expected cadence of follow-ups, and a written chronology of prior communications. If confidentiality and privacy in communications are a concern, insist on clear, secure channels and confirm how documented notes and treatment plans are shared with family members.
From a practical standpoint, families should be prepared to supplement the facility’s processes with proactive oversight. If a decision hinges on medical monitoring and specialist access, verify that on-site or affiliated clinics are used, and clarify the availability of same-day or next-day appointments for urgent situations. Ask for transparent, time-bound targets for call-backs and appointment scheduling, and request contact information for a dedicated point person who will be responsible for coordinating care. It’s wise to set expectations up front about how issues will be escalated when delays occur, and to have a backup plan if a referral lacks momentum or a critical test result goes missing.
Ultimately, this community delivers credible medical talent that can drive meaningful health outcomes, but only for families prepared to engage with a sometimes-fragile administrative engine. The right resident is someone who can tolerate, and counterbalance, delay risks with proactive advocacy, regular check-ins, and a clear plan for coordinating care with outside specialists. Those who prize administrative consistency, predictable communication, and frictionless scheduling should consider alternatives with stronger front-desk reliability and unified care management. Each family’s decision should hinge on whether the potential uplift in medical outcomes justifies the ongoing effort required to navigate the administrative terrain.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Manchester (20 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Independence Care of New Hampshire in Concord, NH is an assisted living community that offers a comfortable and supportive environment for seniors. The community provides a range of amenities to ensure that residents can enjoy a convenient and fulfilling lifestyle.
Residents can relax and enjoy their favorite shows with cable or satellite TV in the comfort of their fully furnished apartments. There is also a dining room where residents can gather for meals that are prepared and served by the staff. For those who prefer to cook their own meals, kitchenettes are available in each apartment.
The community is surrounded by a beautiful garden and outdoor spaces where residents can take walks and enjoy the fresh air. Inside, there is a small library where residents can find books to read and engage in quiet activities.
Independence Care of New Hampshire offers comprehensive care services to meet the individual needs of each resident. Trained staff members provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The community also caters to specific dietary needs, including diabetes diets and special dietary restrictions.
In addition to physical care, Independence Care of New Hampshire prioritizes mental wellness. A mental wellness program is available to support residents' emotional well-being.
Residents have the opportunity to participate in resident-run activities as well as scheduled daily activities organized by the community. This ensures that there is always something engaging and enjoyable for everyone.
The location of Independence Care of New Hampshire provides easy access to various amenities and services in the nearby area. There are two cafes, two parks, 14 pharmacies, 30 physicians, 30 restaurants, two transportation options, two places of worship, and three hospitals located conveniently close by.
At Independence Care of New Hampshire, seniors can expect a compassionate staff who provide personalized care in a warm environment. The community strives to promote independence while offering the necessary support for each resident's unique needs.
Independence Care Of New Hampshire is located at 10 Ferry Street Ste 404, Concord, NH 03301 in Merrimack County, New Hampshire
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