Information last verified:
11 Chesley Street, Concord, NH 03301
For more information about senior living options: (844) 490-3973
This community is best suited for independent seniors and adults who want a warm, neighborly, small-house atmosphere in Concord with a simple, human-scale approach to daily living. It appeals to residents who value direct access to staff, practical help on a hands-on basis, and a sense that caregivers know their names and routines. The culture leans toward personal attention, with a live-in or on-site staff dynamic that feels approachable night and day. Families seeking a calm, low-stress environment where relationships with caregivers matter as much as services will find Fellowship House a dependable fit. It is not a sterile, impersonal facility; it’s a social, resident-centered setting where everyday kindness from staff and neighbors can make a meaningful difference in quality of life.
However, this is not a one-size-fits-all option. Those who need rigorous safety protocols, transparent incident reporting, or robust pest management should seriously compare alternatives. The reviews flag a troubling dynamic: an infestation in a resident’s apartment and a culture where reporting issues is perceived as risky because blame could fall on the residents. That atmosphere can undermine safety and peace of mind, especially for those with medical needs or a heightened sensitivity to environmental issues. If clean lines of accountability, quick bug control, and environments where concerns are openly welcomed rather than concealed are priorities, other communities might deliver more assurance. Consider whether the staff’s personal warmth compensates for these potential governance gaps.
On the upside, the core strength lies in the people. The staff is described as genuinely caring, with particular note of individuals like Kerry and Herb who are accessible around the clock. Members of the Fellowship House community report that caregivers understand that problems will arise, and they respond with patience and steady support rather than frustration. That kind of reliability matters deeply for residents who want a steady hand, predictable routines, and a sense that help is nearby when needed. The environment appears to cultivate real connection among residents as well, a factor that combats loneliness and fosters a practical, day-to-day comfort. In short, the human element here is the differentiator.
Yet the main drawback centers on safety culture and how issues are managed. The infestation incident indicates a potential gap in timely reporting and transparent resolution, which can leave residents feeling exposed and blamed rather than protected. Even with a highly affectionate staff, the possibility that problems won’t be escalated or investigators won’t take concerns seriously is meaningful. The presence of a 2-star review among otherwise strong ratings also signals that at least one resident experienced a process or environment that didn’t meet expectations. In a decision where health, safety, and accountability are non-negotiable, this risk cannot be ignored.
Pros and cons must be weighed against the resident’s needs. For families prioritizing warmth, daily kindness, and a community where neighbors know one another, Fellowship House delivers a compelling value. The same warmth can help residents stay engaged, reduce isolation, and maintain a comfortable pace of life. However, for those who require formalized oversight, rapid pest control, or a culture of open, blame-free reporting, the gaps suggested by the reviews may tip the balance toward alternative options. It may be worth requesting a detailed walk-through of procedures for pest management, complaint handling, and how staff are trained to respond to environmental concerns.
Decision-makers should enter visits with clear questions: How are pest issues tracked and resolved? What is the escalation path for complaints, and who bears accountability? How does the facility protect resident reporting from blame and retaliation? What medical and daily living services are included, and how are nights staffed? What are the actual response times for common requests? If the answers demonstrate transparent processes, dependable staffing, and ongoing opportunities for social connection, Fellowship House sits as a strong, practical choice. If not, families should consider alternatives that foreground safety protocols, formalized governance, and explicit resident protections, even if the warm, staff-led culture remains an important plus to weigh.
Fellowship House in Concord, NH is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents.
The community boasts a spacious dining room where residents can enjoy delicious meals prepared by the staff. The facility is fully furnished, providing residents with comfortable living spaces. In addition, there is a beautiful garden and outdoor space where residents can relax and enjoy nature.
Housekeeping services are provided to ensure that the community remains clean and tidy at all times. Move-in coordination is also available to assist new residents in transitioning smoothly into their new home. Telephone and Wi-Fi/high-speed internet services are provided for the convenience and connectivity of the residents.
The care services offered at Fellowship House include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive the necessary medical attention. Diabetes diets are accommodated, and medication management is provided to assist residents in taking their medications properly.
Special dietary restrictions are taken into consideration when preparing meals for residents. Transportation arrangements for medical purposes are made to ensure that residents can attend medical appointments conveniently.
Residents can participate in scheduled daily activities organized by the community to promote socialization and engagement among peers.
Fellowship House benefits from its prime location as it is surrounded by various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This ensures that residents have easy access to a variety of services outside of the community.
Overall, Fellowship House offers a comfortable living environment with comprehensive care services and convenient amenities for seniors in Concord, NH.
Fellowship House is located at 11 Chesley Street, Concord, NH 03301 in Merrimack County, New Hampshire
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