Brick House

91 Pleasant Street, Concord, NH 03301

For more information about senior living options: (844) 490-3973

4.8 from 22 reviews
5 stars
21
4 stars
0
3 stars
0
2 stars
0
1 stars
1

Assisted Living

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    Overall Review of Brick House

    Pros

    • pro The Birches at Concord has a beautiful building and superb staff.
    • pro The staff and administration are compassionate, patient, and highly skilled.
    • pro The Birches provides a welcoming, engaging environment where residents are cared for with warmth.
    • pro It is an excellent memory care option with dignified, top-notch care.
    • pro Residents experience comfort and restfulness, including during end-of-life care.
    • pro The Birches demonstrated proactive pandemic leadership and had no resident positive cases.
    • pro The staff are outstanding, friendly, and treat residents with dignity.
    • pro The leadership team and compassionate staff create a wonderful environment for memory loss care.
    • pro Families note great care, good food, and friendly staff.
    • pro The Birches is described as an extremely special, caring place where staff personally know residents and create a welcoming, fun atmosphere.

    Cons

    • pro Putting a loved one in someone else's care when safety can no longer be guaranteed is a brutal decision point.
    • pro Staffing is inconsistent when pursuing home-based care.
    • pro The cost of memory-care is not inexpensive.
    • pro Not what it seems.
    • pro It is not ideal, but that arises from having to entrust care to someone else.

    Review

    The Birches at Concord in Concord, New Hampshire stands out not just for its inviting, well-kept building but for the life that happens inside its doors. A Thursday performance there became a vivid snapshot of the community that thrives in this memory-care setting. The programming team, led by Lynne Dionne, CDP - Programming Director, and Denise with Activities, helped bring the fun directly to the residents. Denise even encouraged Peter and Maureen to join as "HUMAN DUMMY" volunteers, and their cowbell and tambourine antics turned into priceless memories for everyone present. It's clear that the atmosphere inside this place is about engagement, joy, and meaningful interaction as much as about safety and care.

    Many reviewers express deep gratitude for the quality of care their loved ones receive. The Birches' staff and administration are repeatedly described as compassionate, patient, and highly skilled. Families describe feeling seen and supported by a team that approaches each resident with genuine kindness and a steady presence. The sentiment runs strong: a place can be beautiful and well-run, but what makes it special is the people who show up every day with heart and professionalism.

    The reviews also offer a candid look at the realities surrounding memory-care decisions. Excellent memory-care facilities are hard to find, and choosing to move a loved one into such care is described as one of the most difficult, bracing choices a family faces. Some reviewers spell out the specifics that influence trust and safety - cameras, door alarms, grip handles, ramps, elevated toilets, and multiple shifts of staff around the clock. They acknowledge that in-home care can become impractical or unsafe despite intense effort, and they emphasize that even with tough trade-offs, Birches is regarded as one of the top facilities in the state. The message to prospective families is clear: tour a range of places, compare, and pace yourself through a decision that is not inexpensive but is weighed against the ongoing risk and responsibility of home care.

    Several experiences reveal the comfort and dignity offered to residents during difficult chapters. One reviewer notes that their mother had a comfortable and restful experience at The Birches during her final months, describing the service as good value even if not inexpensive. The message is not only about care in the moment but about the broader sense of peace that comes from knowing a loved one is treated with respect and compassion at the end of life.

    Even as the pandemic presented unique challenges, The Birches of Concord rose to meet them with determination and transparency. Reviewers recount that they were proactive early and benefited from an atmosphere with very few resident positive cases. The facility kept families connected through bi-weekly group Zoom meetings with the Director and staff, a measure that helped everyone stay informed and reassured. The mother of one reviewer settled in well, largely due to the care and compassion of the staff, and families repeatedly describe feeling blessed that their loved ones could stay in a safe, caring place during such unsettling times.

    The staff's dedication is underscored by personal testimonials about daily interactions. One husband, speaking about his wife Jill's arrival, recalls that within two weeks the staff had been exceptionally kind and attentive to her needs while also making him feel comfortable during a life-changing transition after 57 years of marriage. Such stories emphasize not only competence but the human warmth that families notice and remember. The leadership, too, is described as dedicated, with the Birches' team creating a wonderful environment for anyone living with memory loss, encouraging prospective families to reach out or visit.

    Visitors consistently highlight the everyday quality of life at The Birches: great care, good food, and friendly staff. The facility's small size is repeatedly cited as a strength, allowing staff to know residents personally and to build genuine relationships. Reviewers describe a welcoming and fun atmosphere that never sacrifices top-notch care, a combination that makes walking through the doors a reassuring experience. The overarching narrative is one of a community that respects dignity, fosters connection, and maintains high standards of care even as it celebrates moments of joy and engagement.

    Not every voice is seamlessly positive, and one reviewer offers a note of skepticism with the line, "Not what it seems." This reminder speaks to the reality that experiences can vary and that every family's path to memory care is unique. Yet even within that caveat, the prevailing tone is one of trust and gratitude. The Birches at Concord emerges as a space where compassionate staff, thoughtful programming, and a focus on dignified, person-centered care come together to support residents and their families through complex caregiving journeys. For those considering memory care, the accounts collectively paint a picture of a facility that not only manages risk and safety with vigilance but also cultivates a warm, human-centered community that many families come to rely on during some of their hardest days.

    Features

    Housing

    • 7 resident community capacity 7 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Manchester (19 miles away) Manchester (19 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Brick House in Concord, NH is a fully furnished assisted living community that offers a wide range of amenities and care services for seniors.

    Residents can enjoy comfortable living with access to a dining room for meals, as well as housekeeping services to maintain a clean and tidy environment. The community also boasts a beautiful garden and outdoor space where residents can relax and enjoy the fresh air.

    For convenience, the Brick House provides telephone service and Wi-Fi/high-speed internet access, keeping residents connected with loved ones and the wider world.

    When it comes to care services, the community offers assistance with activities of daily living such as bathing, dressing, and transfers. The staff also works closely with health care providers to ensure coordinated care. Residents with diabetes benefit from specialized diets, while meal preparation and service cater to all dietary needs.

    Medication management is available to help residents stay on top of their prescribed medications. Transportation arrangements are made for medical appointments, providing ease of access to healthcare services.

    The Brick House understands the importance of social engagement and offers a variety of scheduled daily activities for residents to participate in. This includes outings to nearby cafes, parks, restaurants, places of worship, pharmacies, physicians' offices, and hospitals.

    Overall, the Brick House in Concord, NH provides a comfortable and supportive environment where seniors can live independently while receiving the level of assistance they need.

    Nearby Places of Interest

    Restaurants

    • Tucker's (0.3 miles)
    • Hermanos Cocina Mexicana (0.5 miles)
    • Dos Amigos Burritos (0.5 miles)
    • The Works Café (0.5 miles)
    • Cheers Grille & Bar (0.5 miles)
    • McDonald's (0.6 miles)
    • The Barley House (0.6 miles)

    Physicians

    • Arvin Steve (0.4 miles)
    • Concord Otolaryngology Head & Neck Surgery Prof Association (0.5 miles)
    • Alliance Audiology (0.5 miles)
    • Dartmouth-Hitchcock Concord Primary Care at Pillsbury Street (0.7 miles)
    • Concord Obstetrics & Gynecology Prof Association (0.9 miles)
    • Kalnoki Kis Emese MD Emese Kalnoki, MD (0.9 miles)
    • Concord Urology (1 miles)

    Pharmacies

    • Rite Aid (0.4 miles)
    • CVS Pharmacy (0.5 miles)
    • CVS Pharmacy (0.7 miles)
    • The Prescription Center (1 miles)
    • Rite Aid (1 miles)
    • Rite Aid (1.3 miles)
    • Northeast Pharmacy (1.4 miles)

    Places of Worship

    • St John The Evangelist (0.5 miles)
    • Bow Mills United Methodist Church (1.9 miles)

    Parks

    • White Park (0.6 miles)
    • Grappone Park (1.1 miles)
    • Rolfe Park (6 miles)
    • Bear Brook State Park (8.2 miles)
    • Donati Memorial Park (8.6 miles)

    Cafes

    • Revelstoke Coffee (0.6 miles)
    • Starbucks (3 miles)
    • The Everyday Cafe & Pub (8.8 miles)

    Hospitals

    • Convenient Md Concord (0.9 miles)
    • Concord Hospital 5th Floor (1 miles)
    • Concord Ambulatory Surgery Center (1.4 miles)

    Transportation

    • cord Municipal Airport (CON) (1.6 miles)
    • Brigham Joe (3.3 miles)

    Frequently Asked Questions

    Where is Brick House?

    Nearby Communities

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