1311 Francis Street, Saint Joseph, MO 64501
For more information about senior living options: (844) 490-3973
The doctors do a good job and treat patients well, and are fast for ER visits. The staff are good. The care is friendly and the providers are helpful. The staff are, for the most part, friendly and helpful. The place is great.
They do not follow the patients' rights. The weekend day shift worker likes to fight with the residents. They are under-paid for all of the work they have to do.Heartland Residential Care Facility in Saint Joseph, Missouri, is best suited for seniors who want a practical, home-like setting with accessible medical oversight and a staff that feels consistently approachable and helpful. The community appears to work well for residents who benefit from on-site doctors and prompt attention when health issues arise, alongside day-to-day care delivered with a human touch. This is not a luxury option, but a solid, dependable choice for families prioritizing medical responsiveness and steady, personable assistance over upscale amenities. In short, Heartland serves as a workable, everyday living solution for seniors who value dependable care, open communication, and a staff culture that emphasizes warmth and accessibility.
Nevertheless, potential residents should be aware that not all governance and rights protections meet every family's expectations. A notable caveat raised by reviewers is concerns over whether patient rights are consistently upheld, with at least one account describing confrontational behavior from a weekend day shift staff member toward residents. For families where strict rights protections, transparent advocacy, and a consistently calm, conflict-free environment are non-negotiable, this facility may feel risky. Those priorities point to exploring alternatives that provide clearer governance structures, stronger oversight, and documented procedures for addressing grievances and protecting resident autonomy.
On the upside, the strongest positives center on interpersonal dynamics and medical accessibility. The care team is widely described as friendly, with staff who are helpful and approachable in daily care tasks. The presence of doctors on site and the capacity to mobilize rapid medical response - especially when ER involvement is possible - contributes to residents' sense of security. Even when pay or staffing pressures are acknowledged, the day-to-day interactions with caregivers tend to be positive, and families often note that care providers treat residents with consideration and respect. This combination of warmth and medical responsiveness stands out as a core strength.
The main drawbacks, however, revolve around rights enforcement and consistency in staff conduct. The reported rights issues and a specific conflict with a weekend shift worker raise legitimate concerns about resident safety and the reliability of the care environment. The comment that staff are underpaid adds another layer, suggesting potential burnout, higher turnover, and uneven staffing levels that can disrupt continuity of care. While several reviews celebrate the staff's kindness, the minority feedback signals that the culture in certain shifts or moments may fall short of what some families expect for ongoing dignity and advocacy.
These strengths and hazards interact in a way that shapes a clear decision framework. When medical attentiveness, quick ER access, and a genuinely friendly caregiving tone are the top priorities, Heartland delivers meaningful value and can meet those needs effectively. The downside - risk around patient rights and occasional interpersonal friction - limits its appeal for families requiring ironclad governance and a consistently tranquil environment. The prudent takeaway is a risk-aware assessment: Heartland can be a solid fit for practical seniors who want approachable care and medical responsiveness, but it may not be the ideal match for households prioritizing unwavering rights protections and flawless daily harmony.
Practical next steps are essential. Schedule informed tours and observe real-time interactions between staff and residents, focusing on how routine needs are met and how concerns are handled in practice. Ask direct questions about patient rights policies, the official grievance process, supervision over weekend shifts, and how conflicts are resolved. Seek candid feedback from current residents and their families about day-to-day experiences, especially during weekends, and request documentation on staffing levels, turnover rates, and wage structures. Compare these findings with nearby options that emphasize stronger rights protections, more consistent staffing, or larger governance structures. If medical responsiveness and a welcoming caregiver culture are the priority, Heartland remains a viable option; if governance and rights protections are non-negotiable, prospective families should broaden their search to other communities before deciding.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heartland Residential Care Facility in Saint Joseph, MO is a board and care home that provides a comfortable and supportive environment for its residents. The facility offers fully furnished rooms with amenities such as cable or satellite TV, telephone, and Wi-Fi/high-speed internet.
Residents can enjoy their meals in the dining room, where special dietary restrictions are accommodated. Housekeeping services ensure that the living spaces are clean and well-maintained.
Heartland Residential Care Facility provides 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive the necessary medical attention. Medication management is available to ensure that medications are taken properly.
The facility promotes mental wellness through its mental wellness program and encourages resident-run activities. Scheduled daily activities keep residents engaged and entertained.
Convenience is a key feature of Heartland Residential Care Facility, with various amenities located nearby. There are four cafes, five parks, ten pharmacies, 24 physicians, 31 restaurants, two transportation options, and 21 places of worship all within close proximity to the facility. This ensures that residents have access to essential services and a vibrant community.
In addition, Heartland Residential Care Facility provides move-in coordination for seamless transitions for new residents. Transportation arrangements can be made for medical appointments or other necessary trips.
Overall, Heartland Residential Care Facility offers a caring and inclusive community where seniors can receive personalized assistance while maintaining their independence and enjoying a variety of amenities in Saint Joseph, MO.
This part of Saint Joseph, Missouri offers a convenient and peaceful environment for senior living. With a variety of places of worship nearby, residents can easily practice their faith within close proximity to their homes. There are also several dining options available, ranging from casual cafes like Subway to fine dining establishments like Luna's Fine Dining & Catering. For those who enjoy outdoor activities, there are several parks within a short distance, providing opportunities for leisurely walks or picnics. Additionally, residents have access to healthcare services with hospitals and pharmacies located nearby. Overall, this area provides a well-rounded community with amenities that cater to the needs of seniors.
Heartland Residential Care Facility is located at 1311 Francis Street, Saint Joseph, MO 64501 in Buchanan County, Missouri
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