Heartland II in Saint Joseph, MO
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117 South 15 Th Street, Saint Joseph, MO 64501
For more information about senior living options: (844) 490-3973
The staff were very nice to him, especially Rose. Rose gave him many chances when he would come back drunk. She was very understanding of his problems. He has nothing but good things to say about Rose.
The facility is described as very corrupt and wicked. There is extensive mental abuse occurring at the facility. The facility is filthy and has a depressing atmosphere. There is abuse of power and violations of residents' rights. Staff are accused of stealing from residents. The facility should be shut down due to mistreatment of residents.Heartland II in Saint Joseph, Missouri is best suited for residents who prize warm, one-on-one interactions with a small care team and can tolerate a less structured, more relationship-driven live-in environment. A former resident highlighted a caregiver, Rose, as a standout for patience and understanding, noting she gave chances despite lapses. That kind of staff engagement can translate into steady, familiar support for someone who relies on consistent personal contact and flexible responses to day-to-day challenges. In practice, this suggests a setting where meaningful social connection and forgiving, attentive supervision may feel like a real asset for memory support or behavioral management - provided the environment remains as personally oriented as that single account implies.
Yet this community demands a hard-eyed assessment before any move. Alternatives should be seriously considered for families who prioritize safety, accountability, and consistently clean, well-governed facilities. The most troubling feedback portrays a troubling pattern: accusations of corruption, theft, and mistreatment, with residents allegedly denied contact with families and rights violations. One reviewer explicitly signals intent to pursue legal action on behalf of a family member. A second reviewer characterizes the facility as filthy, depressing, and prone to abuses of power. Taken together, these voices raise a red flag that safety and dignity may be at odds with a nurturing persona.
Pros such as staff kindness, a willingness to accommodate personal history or behavioral quirks, and a caregiver's occasional flexibility do not offset the weight of the cons described. Personal rapport can soften bad days, yet it cannot ensure protection from theft, isolation, or mental abuse, nor can it compensate for broad questions about governance and oversight. The mention that Heartland 1 - owned by the same operators - shares similar criticisms reinforces the sense that the issues may be systemic rather than isolated to a single building. For families weighing a move, these concerns should tilt the decision away from Heartland II unless a verifiable, profound change is demonstrated and sustained.
Any commitment to Heartland II should be preceded by rigorous, independent due diligence conducted onsite. Demand the most recent safety audits, a transparent log of complaints, and candid conversations with current residents about daily life, privacy, and freedom to maintain family connections. Observe how staff interact with residents, assess the cleanliness and overall ambiance, and probe the responsiveness of administration to concerns. Insist on clear, documented procedures for grievance handling, incident reporting, and a demonstrated track record of addressing problems promptly. Given the severity of the negative firsthand accounts, this level of scrutiny is not optional.
Practically, this means comparing Heartland II with other Saint Joseph options that display stronger safety records, transparent governance, and cleaner, more uplifting environments. Seek facilities with stable leadership, active family involvement, and explicit rights protections. If the goal is dependable social engagement paired with reliable oversight, prioritize places with higher ratings, steady staffing, and proven safeguards for resident autonomy. In short: Heartland II may appeal to a very narrow niche - one that can tolerate significant risk while chasing personal warmth - but for most families, stronger, clearer options are the smarter, safer route.
Bottom line: Heartland II is not a broad recommendation for families seeking reliable assisted living. Its strongest asset - the potential for warm, individualized care - appears overshadowed by serious concerns about integrity, safety, and environment voiced by multiple reviewers. A prudent path is to explore other local options first, and to treat Heartland II as a last-resort choice only after comprehensive verification of current operations and a clear, enforceable commitment to resident rights and safety.
52 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heartland II is an assisted living community located in Saint Joseph, MO. Our community offers a wide range of amenities to enhance the quality of life for our residents. We have a beauty salon on-site, allowing residents to stay looking their best without having to leave the community. Residents can enjoy their favorite shows and movies with cable or satellite TV in their own private rooms.
Transportation is made easy with our community-operated transportation services. Whether it's a trip to the grocery store or a doctor's appointment, we ensure that our residents can get where they need to go. For those who want to stay connected, we have a computer center and Wi-Fi/high-speed internet available.
At Heartland II, we believe in providing delicious and nutritious meals for our residents. Our restaurant-style dining room offers a variety of menu options, including special dietary restrictions such as diabetes diets. Residents can also choose to prepare their own meals in their fully furnished kitchenettes.
Our community is designed to promote an active and healthy lifestyle. We have a fitness room where residents can engage in exercise programs tailored to their needs. For those who prefer more leisurely activities, we have a gaming room, small library, and outdoor spaces where residents can relax and enjoy nature.
The well-being of our residents is important to us, which is why we offer various care services. Our staff is available 24/7 through our call system for any assistance that may be needed. We provide help with daily activities such as bathing, dressing, and transfers to ensure the comfort and safety of our residents. Medication management and meal preparation are also provided by our trained staff.
In addition to these amenities and care services, Heartland II offers a range of activities to keep residents engaged and entertained. From concierge services to assist with planning day trips to resident-run activities and scheduled daily activities, there is always something happening within our community.
Heartland II is conveniently located near various amenities, including cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals. Our central location ensures that our residents have easy access to the services they need.
At Heartland II, we strive to create a warm and welcoming environment where our residents can live comfortably and enjoy their retirement years with peace of mind.
This area of Saint Joseph, Missouri offers a variety of amenities and services that cater to a senior population. There are several places of worship nearby for spiritual fulfillment, as well as a selection of restaurants offering diverse dining options. The presence of parks provides opportunities for outdoor recreation and relaxation. Access to hospitals, pharmacies, and physicians ensures convenient healthcare services. Additionally, transportation options such as the Pony Express Station make getting around the area easy. Overall, this neighborhood provides a mix of convenience and comfort suitable for seniors looking for a vibrant community to call home in Saint Joseph.
Heartland II is located at 117 South 15 Th Street, Saint Joseph, MO 64501 in Buchanan County, Missouri
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