Carriage Square Rehab and Healthcare Center

Pros

• The facility has an exceptional staff that provides excellent communication and support.
• The affordable pricing includes no hidden add-ons, making it a great value for care.
• The reviewer expresses gratitude for the recommendation and assistance with negotiating a price.
• Overall satisfaction was high during the initial three years of their mother's stay.

Cons

• The quality of food has deteriorated, causing the mother to lose a lot of weight.
• Maintenance issues are not addressed promptly, as evidenced by a broken toilet that went unfixed for a week.
• Overall satisfaction has significantly declined compared to the initial experience three years ago.
• There is deep disappointment regarding the care and services provided, leading to concerns about finding a better place for the mother.

Review

In the world of senior care facilities, finding the right place for a loved one can often feel like a daunting challenge. One reviewer shared their experience with a facility that initially provided exceptional service and care for their mother. For the first three months, they were thoroughly impressed by the quality of staff and the affordable pricing structure. The reviewer noted that the facility lacked hidden costs and add-on fees, which allowed them to budget more effectively without unexpected financial burdens. Moreover, they praised the high level of communication from staff, which is often an overlooked aspect in care homes but made all the difference in establishing trust and reassurance.

This positive sentiment continued as they expressed sincere gratitude towards those who had recommended the place and assisted in negotiating a fair price for their mother's care. The initial impression was overwhelmingly positive, with claims that it rivaled even some of the more expensive alternatives regarding service quality and attentiveness. It seemed like they had found a gem—an inexpensive option that still delivered on what families typically expect from higher-end establishments.

However, this glowing review stands in stark contrast to another user's recent experiences with the same facility. This second reviewer reported a significant decline in quality over time, noting that although things started positively three years ago, there has been a troubling deterioration in both service and food quality. The reviewer specifically highlighted concerns surrounding nutrition, remarking that their mother had lost considerable weight due to what they described as “terrible food.” This loss underscored their worries about adequate nutrition being essential for elderly residents' health and well-being.

Moreover, issues concerning maintenance and responsiveness further compounded their disappointment. One particularly distressing situation involved a broken toilet that took an entire week to be repaired—a delay deemed unacceptable given its implications for comfort and hygiene within living quarters. Such neglect not only reflects poorly on facility management but also raises concerns about overall resident care standards when essential services go unaddressed for prolonged periods.

The sharp contrast between these two perspectives signifies how quickly an environment can shift from commendable to inadequate over time—a reality many families face as they navigate elder care solutions. While one family enjoyed transparency, effective communication, and outstanding service during initial visits or stays at this establishment, another experienced frustration borne out of unmet expectations and deteriorating conditions.

Ultimately, both reviews encapsulate crucial aspects of selecting senior living facilities: ongoing assessment is vital since initial impressions may change significantly over time. Families must remain vigilant about maintaining open lines of communication with management while observing changes in care quality or other key indicators affecting residents’ lives daily. As one family decides to seek newer options based on worsening conditions they've encountered at this establishment after years of reliability and trustworthiness earlier on suggests taking heed—ensuring future decisions prioritize not just affordability but sustained excellence in long-term caregiving environments as well.

This part of St. Joseph, Missouri, offers a variety of amenities and services that may be appealing to seniors looking for a community to call home. There are several places of worship within close proximity, providing spiritual support and fellowship. Additionally, there are numerous physicians and healthcare facilities nearby, ensuring easy access to medical care. The area also boasts a selection of cafes, restaurants, pharmacies, and hospitals, making it convenient for seniors to meet their daily needs. For leisure activities, there is a theater just a short drive away as well as several parks where residents can enjoy nature and outdoor recreation. Overall, this part of St. Joseph provides a range of options for seniors seeking a comfortable and convenient living environment.

Places of Worship

• Wyatt Park Baptist Church (0.4 miles)
• Third Day Christian Fellowship (0.8 miles)
• Pentecostals Of St Joseph (0.8 miles)
• Faith United Church (1.3 miles)
• Southern Baptist Convention (1.4 miles)
• Church of Jesus Christ of Latter Day Saints (1.7 miles)
• St John Charismatic Episcopal Church (2 miles)

Physicians

• Cook Hearing Aid (0.4 miles)
• Northwest Health Services (0.4 miles)
• Family Medicine Associates (0.5 miles)
• Plastic Surgery Center Of St Joseph (0.5 miles)
• Internal Medicine Associates (0.6 miles)
• Luikart Lisa - The University of KS Health System Cardiovascular Medicine (0.9 miles)
• Sabates Eye Center - Michael A A Cassell MD (0.9 miles)

Cafes

• Starbucks (0.7 miles)
• Muddy Mo Coffee Company (1.1 miles)
• Panera Bread (1.2 miles)
• Starbucks (1.8 miles)

Restaurants

• Domino's Pizza (0.7 miles)
• Last Call Bar & Grill (0.7 miles)
• Kris & Kate's Ice Cream Treats (0.8 miles)
• Pizza Hut (0.8 miles)
• Wendy's (1 miles)
• Sonic Drive-In (1.1 miles)
• Denny's (1.1 miles)

Pharmacies

• Bender's Prescription Shop (1.1 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.4 miles)
• Walmart Pharmacy (1.4 miles)
• Rogers Pharmacy #5 (2.2 miles)

Hospitals

• St Joseph Center For Outpatient Surgery (1.2 miles)
• Surgery Center Of St Joseph (1.3 miles)
• Northwest Missouri Psychiatric Rehabilitation Center (1.4 miles)
• Mosaic Life Care (2 miles)
• HRMC Plaza 1 (2 miles)
• HRMC (2 miles)

Theaters

• Regal Hollywood - St. Joseph (1.9 miles)

Parks

• Frances Park (2.4 miles)
• St Joseph Park Maintenance (2.4 miles)
• Krug Park (2.7 miles)