Carriage Square Assisted Living

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Carriage Square Assisted Living Carriage Square Assisted Living Carriage Square Assisted Living

Carriage Square Assisted Living

4009 Gene Field Road, Saint Joseph, MO 64506

For more information about senior living options: (844) 490-3973

4 from 61 reviews
5 stars
38
4 stars
8
3 stars
3
2 stars
3
1 stars
9

Assisted Living Skilled Nursing Facility

Overall Review of Carriage Square Assisted Living

Pros

  • pro The staff at Carriage Square is very caring and respectful.
  • pro The staff are down-to-earth, helpful, and caring.
  • pro Carriage Square provides many activities that keep residents busy and social.
  • pro The food is good and the care is excellent.
  • pro The rehab and therapy teams are amazing and help residents regain strength and independence.
  • pro The environment is warm, welcoming, and feels like family.
  • pro The staff communicates well with families and provides updates on residents' care.
  • pro The facility is clean and odor-free.
  • pro The staff consistently goes above and beyond to ensure residents are well taken care of.

Cons

  • pro There were two-hour delays in pain medication after asking multiple caregivers.
  • pro The reviewer felt the night head nurse did not like them from the beginning.
  • pro The facility makes residents feel like inmates.
  • pro Some belongings were stolen from the reviewer's mother.
  • pro The staff was accused of being underqualified and lazy, taking advantage of confused and disabled residents to do the bare minimum.
  • pro The past several months were described as a downhill trend in staff and care.
  • pro The phone from the facility often goes unanswered.
  • pro A reviewer withdrew their mother due to a lack of medical attention.

Review

Carriage Square comes through in many hearts as a place where warmth, attentiveness, and practical care come together to support residents and their families. Across dozens of observations, the common thread is that the staff - especially the nurses, aides, and therapy team - are repeatedly described as caring, respectful, and genuinely invested in the people they serve. Several reviewers highlight a "great" and "down to earth" team that makes residents feel safe, well cared for, and treated like family. The overall tone is one of appreciation for the everyday kindness and the sense that the facility is a supportive community.

A strong portion of the feedback focuses on rehabilitation and therapy. Reviews repeatedly praise the rehab team for being capable, patient, and effective. One person notes that after hip surgery the staff and rehab team got them back to normal and helped them regain strength, with remarks like "the rehab team was great" and "you didn't need a gym full of equipment to accomplish your PT goals." Another reviewer specifically names Josh and Bonnie as standout therapists who demonstrated skill and care, showing that meaningful progress can happen even without a state-of-the-art gym. The sentiment is that Carriage Square can deliver tangible recovery outcomes, with therapists who are attentive to individual goals and needs.

Food, activities, and an inviting environment also surface as bright spots. Several reviewers mention good meals and a clean, odor-free facility, which helps residents feel comfortable and at home. The place is described as having a lively social atmosphere with activities designed to keep residents engaged, including holiday cheer and ongoing opportunities for interaction with staff and other residents. For families, the sense that there is "great food," "many activities," and a "wonderful welcoming environment" contributes to a perception of quality living and meaningful daily routines. Some reviewers also emphasize a family-friendly atmosphere and a workplace where staff are described as welcoming to new employees, reinforcing a culture of teamwork and support.

Communication and family involvement emerge as important strengths for many reviewers. Updates on medical information, periodic meetings, and staff who keep families informed are repeatedly cited as reassuring features. The sense that staff "remember families' names," provide "updates on care," and maintain open lines of communication helps families feel connected to their loved one's progress. A number of comments emphasize that the facility values relationships with families and that the care team strives to be transparent, responsive, and collaborative in planning ongoing care and rehab.

However, not all experiences are uniformly positive, and a portion of the feedback documents significant concerns. Some reviews describe a decline in staffing quality over time, with worries about hiring practices and the impact on resident care. One account suggests that "in the past 6-7 months it's went downhill" and expresses fear that "they are just hiring whoever now," with distress about staff not always treating residents with the seriousness or attentiveness expected. There are also explicit accusations about certain nurses being underqualified and disengaged, and about practices that leave families fearing neglect or mismanagement, including a story of a resident not receiving timely medical attention or being left unassisted for long periods.

There are concrete, troubling anecdotes about operations and safety. A few reviewers report delays in pain medication or assistance with bathroom needs, describing waits that feel excessive and impact quality of life. Others recount theft of personal belongings and a sense that some staff may not monitor resident needs as closely as they should. One guest explicitly warns prospective families not to place their loved ones there, citing concerns about responsiveness, accountability, and the overall quality of care. There is also feedback about communication gaps, such as difficulties answering the phone, which compounds anxiety for families who are trying to stay connected with a loved one's care.

Amid these mixed experiences, several reviewers acknowledge that the community can feel like a family when the right staff are present. A few comments from staff or those close to the culture praise the overall dedication of the team and the priority placed on resident well-being, with phrases like "as a team member, our staff go above and beyond" and "great assistance aids and techs willing to serve." Some reviews emphasize that Carriage Square is a place where people want to work and where residents and their families get the care and attention they deserve - when the staffing is strong and responsive.

In summary, Carriage Square presents itself as a facility with a broad spectrum of resident experiences. On the positive side, many residents and families praise the compassionate staff, effective rehabilitation, good meals, cleanliness, and a family-like, friendly environment that supports both residents and their families. There is a clear sense of pride in a caring culture, a belief in the value of therapy and activity programs, and appreciation for frequent communication and updates. On the other hand, several reviews raise serious concerns about staffing quality, responsiveness, and safety issues, including delays in medication, unaddressed medical needs, and incidents of theft. Potential families and residents may find it helpful to visit and speak directly with current staff and families, ask about current staffing levels and turnover, and assess whether the day-to-day environment aligns with their expectations for safety, attentiveness, and personalized care.

Features

Housing

  • 32 resident community capacity 32 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Carriage Square Assisted Living, located in Saint Joseph, MO, is a skilled nursing facility that provides a wide range of care services for seniors. The community offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers.

Residents at Carriage Square can enjoy a variety of amenities designed to enhance their comfort and convenience. These include cable or satellite TV, fully furnished accommodations, a dining room for communal meals, and a small library for quiet reading sessions. The community also offers housekeeping services to ensure that residents' living spaces are clean and well-maintained.

For those who enjoy spending time outdoors, Carriage Square features a beautiful garden and outdoor space where residents can relax and soak up the sunshine. Additionally, the community provides restaurant-style dining options to ensure that meals are enjoyable and cater to residents' dietary needs.

Carriage Square understands the importance of connectivity in today's digital age, which is why they offer Wi-Fi/high-speed internet access throughout the community. Residents can easily stay connected with loved ones or browse the web from the comfort of their own rooms.

The community goes above and beyond to support residents' health and wellness. They provide medication management services to ensure that medications are taken on time and in the correct dosage. Additionally, Carriage Square offers a mental wellness program to promote emotional well-being among its residents.

Carriage Square's location is highly convenient as it is surrounded by numerous amenities in close proximity. There are four cafes nearby for socializing or grabbing a quick bite, three parks perfect for outdoor recreation or leisurely walks, and ten pharmacies for easy access to medication supplies. Additionally, there are 39 physicians nearby for regular healthcare check-ups or appointments.

When it comes to dining options outside the community, residents have plenty of choices with 26 restaurants located nearby offering various cuisines to suit different tastes. For spiritual needs, there are 11 places of worship nearby where residents can practice their faith. Those interested in entertainment can enjoy shows and performances at the nearby theater.

Lastly, Carriage Square prioritizes residents' health and safety by being situated close to six hospitals. In case of emergencies or medical needs, residents can easily access medical care and services.

Overall, Carriage Square Assisted Living provides a comfortable and supportive environment for seniors in Saint Joseph, MO, offering various care services, amenities, and convenient access to nearby facilities.

Nearby Places of Interest

Places of Worship

  • Wyatt Park Baptist Church (0.4 miles)
  • Third Day Christian Fellowship (0.8 miles)
  • Pentecostals Of St Joseph (0.8 miles)
  • Faith United Church (1.3 miles)
  • Southern Baptist Convention (1.4 miles)
  • Church of Jesus Christ of Latter Day Saints (1.7 miles)
  • St John Charismatic Episcopal Church (2 miles)

Physicians

  • Cook Hearing Aid (0.4 miles)
  • Northwest Health Services (0.4 miles)
  • Family Medicine Associates (0.5 miles)
  • Plastic Surgery Center Of St Joseph (0.5 miles)
  • Internal Medicine Associates (0.6 miles)
  • Luikart Lisa - The University of KS Health System Cardiovascular Medicine (0.9 miles)
  • Sabates Eye Center - Michael A A Cassell MD (0.9 miles)

Cafes

  • Starbucks (0.7 miles)
  • Muddy Mo Coffee Company (1.1 miles)
  • Panera Bread (1.2 miles)
  • Starbucks (1.8 miles)

Restaurants

  • Domino's Pizza (0.7 miles)
  • Last Call Bar & Grill (0.7 miles)
  • Kris & Kate's Ice Cream Treats (0.8 miles)
  • Pizza Hut (0.8 miles)
  • Wendy's (1 miles)
  • Sonic Drive-In (1.1 miles)
  • Denny's (1.1 miles)

Pharmacies

  • Bender's Prescription Shop (1.1 miles)
  • CVS Pharmacy (1.2 miles)
  • Walgreens (1.2 miles)
  • CVS Pharmacy (1.3 miles)
  • Walgreens (1.4 miles)
  • Walmart Pharmacy (1.4 miles)
  • Rogers Pharmacy #5 (2.2 miles)

Hospitals

  • St Joseph Center For Outpatient Surgery (1.2 miles)
  • Surgery Center Of St Joseph (1.3 miles)
  • Northwest Missouri Psychiatric Rehabilitation Center (1.4 miles)
  • Mosaic Life Care (2 miles)
  • HRMC Plaza 1 (2 miles)
  • HRMC (2 miles)

Theaters

  • Regal Hollywood - St. Joseph (1.9 miles)

Parks

  • Frances Park (2.4 miles)
  • St Joseph Park Maintenance (2.4 miles)
  • Krug Park (2.7 miles)

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