Norterre

Pros

• The staff at the community is willing and aware, going the extra mile for their residents.
• The activities director is highly praised for her skills and patience.
• The cooks are very good, responsive to dietary restrictions and needs.
• The nurses keep families well informed about any changes or incidents regarding their loved ones.
• The community is clean and there are no unpleasant odors.
• The staff members during the tour were knowledgeable, kind, and helpful.
• Residents enjoy the activities provided by the staff and have made friends.
• Personal attention towards care stood out to one reviewer.
• The cleanliness of the community was appreciated during a tour.
• The layout of the facility was unique, providing a homely feeling and encouraging socialization among residents.

Cons

• "First week and they say they can't take patients to and from their appointments so they say we have to hire an outside source paying $100 each way."
• "Mom has missed receiving her meds, no one passes information to incoming shifts, etc."
• "The part about having a professional chef on hand is Bullshit."
• "You DO NOT get to pick whatever you want whenever you want."
• "It's all about the money."
• "It's a shit show."
• "The only thing is it was on the second floor and there was no outdoor from the room."
• "Their outdoor space wasn't as good, and it was pretty limited."

Review

The Laurel at Norterre, an assisted living community, has received mixed reviews from residents and their families. One reviewer expressed frustration with the facility's policy of not providing transportation to appointments, forcing families to hire outside help at a significant cost. Additionally, they complained about the lack of communication between shifts and missed medication doses. The reviewer also criticized the claim of having a professional chef on hand, stating that the food is prepared by whoever is available and that there is no variety in meal options.

On the other hand, another reviewer had a positive experience with the community. They praised the staff for their willingness to go above and beyond and commended the activities director for her patience and expertise. The reviewer mentioned that their loved one had developed new interests, such as painting, under the guidance of dedicated staff members. While acknowledging that the community does not have gourmet chefs, they highlighted the responsiveness of the cooks to dietary restrictions and diversity in cuisine.

A different family member expressed satisfaction with the nursing staff's communication regarding their loved one's care. They appreciated receiving phone calls whenever there was a change in their family member's condition. This reviewer also praised the variety of activities offered by the community and noted that their loved one seemed happy and enjoyed making new friends.

Another individual emphasized how impressed they were with the personalized attention provided to their loved one. This attention made them feel reassured about choosing this community for care. They also mentioned that it was very clean, although they noted limitations in outdoor space.

During a tour of The Laurel at Norterre, a prospective resident observed cleanliness as well as certain confusing aspects regarding layout. They mentioned multiple halls and doors throughout which might be difficult for some individuals to navigate. The tour guide was knowledgeable and kind, offering assistance during the visit.

One visitor commented on how The Laurel at Norterre differed from other facilities they had toured. Instead of large dining halls, residents ate together at one big table, creating a more familial atmosphere. The staff member conducting the tour was informative and offered valuable advice even though there were no available accommodations at the time. Other residents seemed to enjoy the food, and the facility displayed flexibility by accommodating menu changes if desired.

In conclusion, The Laurel at Norterre received both positive and negative feedback from reviewers. While there were concerns about transportation services, communication issues, and limited meal options, others praised the staff's dedication, engaging activities, cleanliness of the community, and appealing food choices.

This part of Liberty, Missouri offers a wide range of healthcare options with multiple physicians and the nearby Liberty Hospital. There are also several parks in the area for outdoor recreation and relaxation. A variety of dining options are available, including fast food restaurants like McDonald's and Sonic Drive-In, as well as sit-down restaurants such as CONRAD'S Restaurant & Alehouse. Pharmacies like Walgreens and CVS are conveniently located for easy access to medications. Places of worship, including Calvary Chapel Church God and Trinity Lutheran Church, provide spiritual support for residents. Additionally, there are cafes like Hammerhand Coffee for socializing with friends. The Liberty Cinema 12 offers entertainment options, while transportation services like U-Haul Neighborhood Dealer are available for convenience. Overall, this area provides a mix of amenities that cater to senior living needs in a welcoming community setting.

Physicians

• The Liberty Clinic (0.1 miles)
• Saint Luke's Cancer Specialists-Liberty (0.1 miles)
• The Vein Doctor (0.1 miles)
• Liberty Hospital Birthing Center (0.2 miles)
• Northland Obstetrics and Gynecology (0.2 miles)
• I Care Primary Care Clinic (0.4 miles)
• Shoal Creek Family Medicine (1.7 miles)

Hospitals

• Liberty Hospital (0.2 miles)

Parks

• Northwyck Park (0.7 miles)
• Ruth Moore Park (2 miles)
• Ruth Stocksdale Park (3.5 miles)
• Clay Ridge Park (4.4 miles)
• Paradise Falls (8.1 miles)

Restaurants

• Zaxby's (1.6 miles)
• McDonald's (1.7 miles)
• Sonic Drive-In (1.8 miles)
• Boozers Bar & Grill (1.9 miles)
• Fun Run (2.3 miles)
• Longboards Wraps & Bowls (2.5 miles)
• CONRAD'S Restaurant & Alehouse (2.5 miles)

Pharmacies

• Walgreens (1.9 miles)
• Wimmer Clinical Clinical Consultin (2.5 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.8 miles)
• Walmart Pharmacy (3.1 miles)
• Walgreens (6.6 miles)
• CVS Pharmacy (7 miles)

Places of Worship

• Calvary Chapel Church God (2 miles)
• Trinity Lutheran Church (6.3 miles)
• First United Methodist Church (7.2 miles)
• First Baptist Church (7.2 miles)
• Southern Baptist Convention (7.3 miles)
• Church of Christ (7.5 miles)
• Church of the Annunciation (7.8 miles)

Cafes

• Hammerhand Coffee (2.1 miles)
• Friendly Bean Coffee (8.5 miles)

Theaters

• Liberty Cinema 12 (2.8 miles)

Transportation

• U-Haul Neighborhood Dealer (7.4 miles)