Raytown Bickford House in Kansas City, MO
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Information last verified:
9110 East 63 Road Street, Kansas City, MO 64133
For more information about senior living options: (844) 490-3973
The staff at Trustwell Living are kind, caring, and attentive. Kayla is one of the best workers at Trustwell and truly cares for her patients. The med techs at the facility are awesome, and Kayla is attentive to residents' needs. The executive director, Darrien Blackwell, exceeds in her role and makes residents feel at home. The food at Trustwell Living is homemade and outstanding. Nurse Heidi Neal provides tremendous care and answers questions with patience and compassion, putting families at ease. The Trustwell team shows warmth, professionalism, and genuine compassion, making residents feel valued and at home. Trustwell Living Raytown offers spacious, well-maintained apartments, including two-bedroom options for couples or families. The staff regularly check on residents and go above and beyond to ensure safety and well-being. The staff create a welcoming, positive environment for visitors as well as residents.
The facility is described as horrible, with roaches in the kitchen and restrooms and food that was awful, including molded bread. There were reports of neglect, such as residents going weeks without a shower and not receiving needed medicines or meals. Some staff were said not to stay on top of medical issues and to spend time in the open area playing loud music at night. The executive director was described as unable to keep or control staff and as failing to respond to concerns from residents and families. There were ongoing bedbug problems and serious cleanliness issues, with bathrooms described as biohazards. Money and belongings were reportedly stolen from a resident’s room, and there were accounts of verbal and physical abuse by staff. A nurse was alleged to have man-handled a resident during a blood pressure check.Raytown Bickford House (operating under the Trustwell Living banner in Raytown) is best suited for families seeking a warm, home-like assisted living where daily kindness and attentive staff are the core of care. It works well for residents who value personal connections with caregivers and want visible, approachable leadership. For seniors who benefit from consistent medication management, regular nursing oversight, and meals prepared in-house, this community delivers a reliable routine, approachable nurses, and caregivers who remember preferences. The option of larger apartments and even two-bedroom layouts makes it a workable match for couples or residents who want to stay close to a spouse, while still enjoying the advantages of assisted living.
That said, not every family will want to place trust here. Alternatives are worth considering for those with heightened concerns about medical oversight becoming a lapse, or for families that prioritize a spotless, pest-free environment with zero tolerance for past-management issues. A few reviews flag serious care gaps, including lapses in meals and medications, neglect of daily routines, and at least one history of intimidation or mismanagement by leadership. Prospective families should be prepared to scrutinize cleanliness, accountability, and the consistency of staff assignments before committing. In short, this community rewards families who stay engaged and demand clear, ongoing communication.
The strongest positives center on staff warmth and competency. Families repeatedly highlight compassionate med techs, nurses, and direct care workers who know residents by name and respond quickly to needs. The executive leadership, long-tenured and engaged, receives credit for cultivating a welcoming, home-oriented atmosphere where residents feel seen and valued. Food, described as homemade or home-like, and a calendar of in-house activities contribute to a sense of normalcy and belonging that many families prize. For residents who thrive on personal attention, predictable routines, and social programming, these are meaningful advantages that can offset the daily compromises of community living.
On the other hand, the main cons cluster around control of the environment and consistency of care. Several accounts reference pest and cleanliness challenges, with critiques about housekeeping frequency and overall maintenance. Other reviews raise concerns about medical responsiveness in some instances, night-time noise or activity levels, and a few incidents that feel mismanaged or inadequately addressed by leadership. These factors do not erase the genuine warmth of the staff, but they do suggest that care quality can vary by shift and day. Families with heightened safety or behavioral health needs should validate expectations in a concrete, written care plan and request regular progress updates.
For families assessing fit, several practical indicators emerge. Tour the building and observe housekeeping, kitchen cleanliness, and how residents are dressed and interacted with during a visit. Ask to meet the nursing director or charge nurse on duty to gauge responsiveness and to review a sample care plan, medication schedule, and incident log. Confirm the exact apartment options, including two-bedroom layouts for couples and any shared accommodations, and verify current pricing and what is included. Request references from current families or residents and, if possible, speak with staff across shifts to understand consistency. The community’s appeal, strong caregiver relationships, substantial activity programming, and home-like meals, remains compelling when paired with diligent oversight.
In sum, Raytown Bickford House is a practical pick for families who prize a caring, personable staff and a comfortable, apartment-rich environment, and who are willing to stay actively involved in care decisions. It stands out for warmth, individualized attention, and family-accessible leadership, with a clear upside for residents who value daily connection and dependable medication management. The cautions about cleanliness, pest history, and variable care oversight mean that this option may not be suitable for all, particularly those with severe safety concerns or a track record of neglect. If those concerns cannot be mitigated through careful due diligence, it is prudent to explore alternatives with a sterner emphasis on pristine maintenance and uncompromising medical oversight.
85 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kansas City International (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Raytown Bickford House in Kansas City, MO is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon, cable or satellite TV, a computer center, and a gaming room to provide entertainment and relaxation options. Residents can also enjoy the outdoor space and garden area.
The community offers fully furnished apartments with private bathrooms and kitchenettes for added convenience. Housekeeping services are provided to ensure that residents have a clean living environment. Additionally, move-in coordination is available to assist new residents with their transition.
Nutritious meals are prepared and served restaurant-style in the dining room, with special dietary restrictions accommodated. A small library is available for those who enjoy reading, and Wi-Fi/high-speed internet access is provided throughout the community.
Care services at Raytown Bickford House include 24-hour call system and supervision for added safety and security. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is offered to ensure that residents take their prescribed medications correctly.
The community also prioritizes mental wellness with a dedicated program designed to support residents' emotional well-being. Those with diabetes can benefit from specialized diet plans to manage their condition effectively.
Transportation arrangement services are available for non-medical purposes as well as for doctors' appointments. A wellness center offers fitness programs to promote physical health among residents.
In terms of nearby amenities, there are various cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals conveniently located near the community.
Overall, Raytown Bickford House provides a comprehensive assisted living experience with its extensive amenities and care services designed to enhance the quality of life for its residents while ensuring their safety and well-being.
This area of Kansas City, Missouri, offers a variety of amenities and services that may be appealing to seniors looking for a convenient and vibrant community. With multiple physicians' offices, pharmacies, and hospitals nearby, access to healthcare is readily available. There are also several parks for outdoor recreation and relaxation within a short distance. Places of worship provide spiritual support and a sense of community, while cafes offer opportunities for socializing and enjoying a cup of coffee. Additionally, there are restaurants and theaters within driving distance for entertainment options. Overall, this neighborhood provides a range of resources to support a comfortable and fulfilling lifestyle for seniors.
Raytown Bickford House is located at 9110 East 63 Road Street, Kansas City, MO 64133 in Platte County, Missouri
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