Raytown Bickford House

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Raytown Bickford House Raytown Bickford House

Raytown Bickford House

9110 East 63 Road Street, Kansas City, MO 64133

For more information about senior living options: (844) 490-3973

4.6 from 46 reviews
5 stars
39
4 stars
3
3 stars
0
2 stars
0
1 stars
4

Assisted Living

Overall Review of Raytown Bickford House

Pros

  • pro The staff at Trustwell are kind and caring.
  • pro Kayla C. is one of the best workers at Trustwell and really cares for her patients.
  • pro Kayla has been very attentive to the needs of residents.
  • pro The med techs at the facility are awesome.
  • pro The food at Trustwell is homemade and outstanding.
  • pro Executive Director Darrien Blackwell exceeds in her role and makes residents feel at home.
  • pro Heidi Neal is a tremendous nurse who answers questions with patience and compassion.
  • pro The Trustwell team is warm, professional, and genuinely compassionate.
  • pro Trustwell Living in Raytown offers the largest apartments in the area, including two-bedroom options for couples or families.
  • pro The staff are welcoming, kind, and attentive to both residents and visitors.
  • pro Trustwell is a hidden gem and reasonably priced.
  • pro Families feel at ease knowing their loved ones are well cared for at Trustwell.
  • pro The facility is clean, well-kept, and well-run.

Cons

  • pro The reviewer described the place as horrible and urged others to stay away, citing roaches in the kitchen and restroom, and awful food.
  • pro They claimed there is only one housekeeper who spends more time talking than cleaning.
  • pro They stated the executive director cannot keep or control her staff, with staff members cussing and fighting in front of residents.
  • pro They alleged not all staff care, with some employees playing loud music at night and failing to stay on top of medical issues.
  • pro They said calling the state resulted in no action or change.

Review

Trustwell Living in Raytown consistently emerges in these reflections as a place where residents are cared for with genuine warmth and attention, and where families feel confident in the hands their loved ones occupy each day. Across many accounts, the staff's kindness, accessibility, and proactive approach shape a reassuring picture: caregivers who are responsive, patient, and driven to create a home-like atmosphere rather than a clinical setting. The overarching sentiment is that Trustwell is more than a facility - it's a community where people feel seen and valued.

A name that repeatedly surfaces in praise is Kayla. From one review to the next, Kayla is described as a standout med tech whose attentiveness and dedication consistently meet the needs of residents, particularly those with tricky medical considerations. Several family members note that Kayla not only handles medications with care but also takes the time to reassure both residents and their relatives. One reviewer even mentions a prior professional connection, underscoring that Kayla's care is a hallmark of reliability. In these voices, Kayla's approach - greeting visitors with a smile, taking time to check in, and treating residents with respect and dignity - is a touchstone of Trustwell's reputation for compassionate service.

The staff who greet families and monitor daily well-being are highlighted beyond Kayla as well. Heidi Neal, in particular, is singled out by multiple visitors as someone who stands out in the best possible way. Descriptions emphasize her welcoming demeanor toward both residents and visitors, her willingness to answer questions, and the way she contributes to a calm, reassuring environment. In several instances, families voice appreciation for how Heidi helps put them at ease, reinforcing the sense that the team collectively prioritizes open communication and genuine care.

Leadership and administration are also part of the positive narrative. The executive director, often referred to as Darrien Blackwell (with variations in spelling across reviews), is praised for exceeding expectations and for knowing every resident personally. Reviewers describe her as someone who makes residents feel at home and part of the Trustwell family, a leader whose presence and approach inspire confidence. The sentiment is that when a director is so accessible and involved, it translates into a safer, more supportive, and more homelike atmosphere for both residents and their families.

Beyond individual staff, the broader community feel receives high marks. Families recount a well-rounded experience that blends attentive medical care with home-cooked meals, social activities, and opportunities for families to participate in events. The food is repeatedly described as homemade and delicious, with one note highlighting Thanksgiving dinner as a particularly meaningful invitation for families to share in their loved ones' daily lives. The facility's amenities - large apartments, with options for two-bedroom, two-bathroom layouts suitable for couples or family cohabitation, as well as studios - are presented as generous and comfortable. Recurring remarks about smiling staff, a positive atmosphere, and a sense of belonging reinforce Trustwell's aim to be a place where aging can feel dignified and supported.

Several reviews emphasize how transitions into Trustwell can be made smoother for families and residents alike. One account specifically cites a caregiver team - Darrian and her colleagues - who helped ease a mom's move into the community, leaving the observer overwhelmed with emotion in a moment of realization that this was the right fit. The sense of teamwork - staff working together to make new residents feel welcome, safe, and settled - comes through as a key strength, alongside the ongoing consistency of care and the warmth that guests repeatedly encounter during visits.

In painting a fuller picture, the descriptions also touch on the practicalities that matter in daily life. The nursing team's coordination around medications, the regular activities designed to keep days engaging, and even social events like a well-attended Happy Hour all contribute to a sense of normalcy and joy in daily routines. Visitors' comments about the facility as a whole - its cleanliness, the size and comfort of common spaces, and the attentiveness of the care team - underscore an impression of a thoughtfully managed community that aims to balance dignity with liveliness.

Not all feedback lands in the same feeling tone, of course. One review stands out with a starkly negative perspective, describing Trustwell as "HORRIBLE" and listing serious concerns such as roaches in the kitchen and restrooms, substandard food, and inadequate staffing. The account claims that meals were mishandled and that improper behavior and unprofessional conduct occurred in front of residents, with additional allegations of poor oversight and nonresponsive escalation to state authorities. It is a striking counterpoint to the otherwise consistently positive narratives and serves as a clear reminder that, like any care facility, individual experiences can vary, and concerns deserve thorough attention and investigation.

Taken together, these accounts suggest that Trustwell Living in Raytown is widely regarded as a compassionate, family-centered environment where staff members - especially Kayla and Heidi - treat residents with respect and diligence. The leadership is described as hands-on and caring, and the community is portrayed as a place that blends medical attentiveness with a warm, home-like culture. While there is at least one strongly negative review that merits consideration and further inquiry, the prevailing sentiment across most voices is that Trustwell is a hidden gem in the Raytown area - offering generous accommodations, homemade-style meals, meaningful activities, and a dedicated team committed to ensuring that aging loved ones experience safety, dignity, and belonging. For families seeking an assisted living community, these perspectives collectively suggest Trustwell Living is worth a thoughtful visit to see if it could be the right fit for their loved one.

Features

Housing

  • 85 resident community capacity 85 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Kansas City International (24 miles away) Kansas City International (24 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Raytown Bickford House in Kansas City, MO is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon, cable or satellite TV, a computer center, and a gaming room to provide entertainment and relaxation options. Residents can also enjoy the outdoor space and garden area.

The community offers fully furnished apartments with private bathrooms and kitchenettes for added convenience. Housekeeping services are provided to ensure that residents have a clean living environment. Additionally, move-in coordination is available to assist new residents with their transition.

Nutritious meals are prepared and served restaurant-style in the dining room, with special dietary restrictions accommodated. A small library is available for those who enjoy reading, and Wi-Fi/high-speed internet access is provided throughout the community.

Care services at Raytown Bickford House include 24-hour call system and supervision for added safety and security. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is offered to ensure that residents take their prescribed medications correctly.

The community also prioritizes mental wellness with a dedicated program designed to support residents' emotional well-being. Those with diabetes can benefit from specialized diet plans to manage their condition effectively.

Transportation arrangement services are available for non-medical purposes as well as for doctors' appointments. A wellness center offers fitness programs to promote physical health among residents.

In terms of nearby amenities, there are various cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals conveniently located near the community.

Overall, Raytown Bickford House provides a comprehensive assisted living experience with its extensive amenities and care services designed to enhance the quality of life for its residents while ensuring their safety and well-being.

Nearby Places of Interest

This area of Kansas City, Missouri, offers a variety of amenities and services that may be appealing to seniors looking for a convenient and vibrant community. With multiple physicians' offices, pharmacies, and hospitals nearby, access to healthcare is readily available. There are also several parks for outdoor recreation and relaxation within a short distance. Places of worship provide spiritual support and a sense of community, while cafes offer opportunities for socializing and enjoying a cup of coffee. Additionally, there are restaurants and theaters within driving distance for entertainment options. Overall, this neighborhood provides a range of resources to support a comfortable and fulfilling lifestyle for seniors.

Physicians

  • Raytown Family Medical Care (0.3 miles)
  • Silverstein Eye Centers (3.1 miles)
  • Research Medical Center: Yandrapu, Harathi MD (4.5 miles)
  • Crittenton Children's Center (5.9 miles)
  • Lee's Summit Physicians Group (6.1 miles)
  • Blue River Medical Group (6.3 miles)
  • Consultants in Gastroenterology (6.4 miles)

Restaurants

  • McDonald's (0.9 miles)
  • Denny's (4.2 miles)
  • Jimmy John's (4.5 miles)
  • Go Chicken Go (5.6 miles)
  • BKS Artisan Ales (5.6 miles)
  • Bier Station (6.1 miles)
  • Los Cabos Mexican Grill and Cantina (6.1 miles)

Pharmacies

  • Walgreens (1 miles)
  • Hy-Vee Pharmacy (1.1 miles)
  • Hy-Vee Pharmacy (1.1 miles)
  • CVS Pharmacy (2 miles)
  • Cerner Healthe Clinic (4 miles)
  • Walgreens (4.2 miles)
  • CVS Pharmacy (4.3 miles)

Parks

  • Skiles park (2 miles)
  • Swope Park (3.7 miles)
  • Rotary Park (4.9 miles)
  • Central Park (5.5 miles)
  • Historic Hyde Park (6.3 miles)
  • Loose Park (6.6 miles)

Hospitals

  • VA Honor Annex (2.8 miles)
  • Kansas City VA Medical Center : Midwest Biomedical Research (4.7 miles)
  • Truman Medical Center Lakewood (4.9 miles)
  • The Birds (4.9 miles)
  • Saint Luke's Hospital of Kansas City (6.8 miles)
  • Saint Luke's East Hospital (6.8 miles)

Places of Worship

  • Word Of Grace Fellowship (3 miles)
  • St Mark's Catholic Church (5.5 miles)
  • Central United Methodist Church (6.1 miles)
  • Community of Christ Temple (6.2 miles)
  • Trinity United Methodist Church (6.7 miles)

Cafes

  • Starbucks (3.1 miles)
  • Front Range Coffeehouse & Provisions (5.9 miles)
  • McLain's Bakery (6.1 miles)
  • Starbucks (6.4 miles)
  • Starbucks (6.6 miles)
  • Starbucks (6.7 miles)
  • Billie's Grocery (6.9 miles)

Theaters

  • AMC Independence Commons 2 (7.1 miles)

Frequently Asked Questions

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