Trustwell Living of Raytown

Pros

• Residents at Trustwell Living of Raytown appreciate the well-maintained and clean facility.
• The new activities director is dedicated to enhancing the quality of life for residents by encouraging them to participate in various activities.
• Family members commend the attentive and caring nature of the staff, who are described as patient and knowledgeable.
• The apartments are spacious, with amenities that allow for comfortable living.
• Many visitors noted the appealing dining area and restaurant-style meal service, with positive remarks about the food quality.
• The community fosters a friendly atmosphere that feels more like a home than an institution.
• Residents enjoy regular celebrations and holiday parties, which create a sense of community among families and staff.
• Families express satisfaction with the supportive environment created for residents, particularly those with special needs or disabilities.

Cons

• Since the majority of the staff was replaced, there have been noticeable shifts in quality, with some changes not being for the better, particularly in communication and availability of the new nurse.
• The quality of food has not improved after the cook was replaced; residents have experienced poorly prepared meals, such as burnt toast and nearly inedible options.
• There is a significant issue with laundry services being slow and clothes getting mixed up due to a lack of designated laundry staff.
• The facility appeared unorganized during renovations, leading to a less cohesive environment at that time.
• Despite efforts from staff, turnover has led to frustrations in training new employees and getting used to different caregivers frequently.
• Cleaning services were inconsistent at times, with reports of subpar cleaning on certain days.
• Some residents have found it difficult when staff members are not familiar with specific care needs, leading to concerns about adequate support.

Review

Trustwell Living of Raytown has garnered a mix of reviews from residents and their families, reflecting experiences that highlight both commendable care and notable challenges. Many families appreciate the facility's cleanliness and the attentiveness of the staff, which fosters a sense of community among residents. Visitors often describe the atmosphere as warm and inviting, emphasizing its home-like quality compared to other senior living facilities they have encountered. The thoughtful layout, featuring spacious apartments equipped with kitchenettes and walk-in showers, is another positive aspect that many find appealing.

The dining experience at Trustwell Living also tends to receive praise. Residents enjoy meals served in a formal dining room setting reminiscent of restaurant-style service, which adds a layer of dignity to daily sustenance. Though some reviews express disappointment with food quality—highlighting issues such as burnt toast or underwhelming meals—others counter these claims by asserting that the food tastes good and is prepared in ways that resemble home-cooked meals. Moreover, the monthly birthday celebrations and holiday parties organized by the staff create an atmosphere that encourages family participation and community bonding.

However, it’s essential to acknowledge concerns regarding staffing changes within Trustwell Living. Several reviews mention significant turnover, which has been frustrating for residents who have had to adapt to new caregivers regularly. While most staff members are described as kind and capable, the lack of familiarity can make it challenging for residents to build trust with their caregivers quickly. The strain on resources due to short staffing was another common theme noted by family members who reported difficulties reaching out for assistance when needed or navigating care requests promptly.

Despite these staffing challenges, many reviewers recognize the efforts made by management during this transition period. Families appreciate the dedication shown by existing staff members who continue to provide attentive care despite being stretched thin at times. The activities program has received mixed feedback but generally paints a picture of vibrant engagement options for residents—including arts and crafts sessions, games like bingo, church services, and outings—which are designed to enrich seniors’ lives.

A significant strength identified across many testimonials is Trustwell Living’s commitment to resident well-being. Families shared anecdotes about moments where staff went above and beyond in delivering care tailored specifically for individual needs—even in difficult circumstances like dealing with specialized medical equipment such as colostomy bags. Reviewers felt reassured knowing their loved ones were in caring hands during challenging times.

Overall, those considering Trustwell Living at Raytown should weigh both its strengths—such as cleanliness, community activities, spacious accommodations—and its areas for improvement like consistent staffing levels and occasional lapses in dining quality. Ultimately, Trustwell Living seems committed to enhancing its offerings while striving towards meeting resident expectations amid changing circumstances—a sentiment echoed in several reviews revealing hopefulness about future improvements within this evolving community.

This part of Raytown, Missouri offers a diverse range of amenities and services that cater to the needs of seniors. With several physicians' offices and hospitals nearby, access to quality healthcare is readily available. Additionally, there are numerous pharmacies in the area for convenient medication management. The proximity to parks provides opportunities for outdoor recreation and leisurely strolls. Places of worship are also easily accessible for those seeking spiritual fulfillment. A variety of dining options, including cafes and restaurants, ensure that residents can enjoy a variety of culinary experiences. Overall, this community offers convenience, accessibility, and a pleasant environment for seniors looking to settle in Raytown.

Physicians

• Raytown Family Medical Care (0.3 miles)
• Silverstein Eye Centers (3.1 miles)
• Research Medical Center: Yandrapu, Harathi MD (4.5 miles)
• Crittenton Children's Center (5.9 miles)
• Lee's Summit Physicians Group (6.1 miles)
• Blue River Medical Group (6.3 miles)
• Consultants in Gastroenterology (6.4 miles)

Restaurants

• McDonald's (0.8 miles)
• Denny's (4.2 miles)
• Jimmy John's (4.5 miles)
• Go Chicken Go (5.6 miles)
• BKS Artisan Ales (5.7 miles)
• Bier Station (6.1 miles)
• Los Cabos Mexican Grill and Cantina (6.1 miles)

Pharmacies

• Walgreens (0.9 miles)
• Hy-Vee Pharmacy (1.1 miles)
• Hy-Vee Pharmacy (1.1 miles)
• CVS Pharmacy (2 miles)
• Cerner Healthe Clinic (4 miles)
• Walgreens (4.3 miles)
• CVS Pharmacy (4.3 miles)

Parks

• Skiles park (2 miles)
• Swope Park (3.7 miles)
• Rotary Park (5 miles)
• Central Park (5.5 miles)
• Historic Hyde Park (6.3 miles)
• Loose Park (6.6 miles)

Hospitals

• VA Honor Annex (2.8 miles)
• Kansas City VA Medical Center : Midwest Biomedical Research (4.7 miles)
• Truman Medical Center Lakewood (4.9 miles)
• The Birds (4.9 miles)
• Saint Luke's Hospital of Kansas City (6.8 miles)
• Saint Luke's East Hospital (6.8 miles)

Places of Worship

• Word Of Grace Fellowship (3 miles)
• St Mark's Catholic Church (5.5 miles)
• Central United Methodist Church (6.1 miles)
• Community of Christ Temple (6.2 miles)
• Trinity United Methodist Church (6.7 miles)

Cafes

• Starbucks (3.1 miles)
• Front Range Coffeehouse & Provisions (5.9 miles)
• McLain's Bakery (6.1 miles)
• Starbucks (6.4 miles)
• Starbucks (6.6 miles)
• Starbucks (6.7 miles)
• Broadway Cafe (6.9 miles)

Theaters

• AMC Independence Commons 2 (7.1 miles)