The Oaks in Kansas City, MO
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5550 Noland Road, Kansas City, MO 64133
For more information about senior living options: (844) 490-3973
The Oaks' memory care is praised for kindness and respect, with residents never left aside. The activities director keeps residents engaged and the environment lively. The nurses are amazing, on top of things, and genuinely caring. Families feel blessed to have these wonderful caregivers in their loved ones' corner. The staff are very knowledgeable and caring. Some families stay there and find the environment comfortable and welcoming.
The reviewer claims the hospitality there is condoned and singles out Gordon Goodman in a negative light. They assert residents are left unattended for days, sleeping on the streets without baths, food, or medications, and suggest caregivers should not be paid if they won't provide care. The place is described as nasty, with bed bugs on the beds, only one staff member, no cameras, an old building, and dirty bathrooms. They say the health department shut the place down, and that staff yell and scream at patients in unsanitary living conditions. The staffing is criticized for lacking medication aides, poor shift coverage (unable to keep people on evenings or nights), and high turnover because one person can't do it all. They note that some staff are rude and do not dispense medications correctly. They conclude with "It's not right" and state they would not be going back there anytime soon.The Oaks in Kansas City is best suited for families seeking a memory-care oriented environment where compassionate, person-centered care and daily engagement are valued, and where regular family involvement can help sustain quality. The strongest upside is the human touch: caregivers who treat residents with warmth, nurses who appear attentive, and an activities program led by a director who keeps dementia care meaningful and lively. When these elements come together, families report residents feel supported, engaged, and known. For caregivers prioritizing dignity, respect, and ongoing interaction, this community can deliver a sense of safety and belonging that many facilities struggle to provide.
Yet this community is not a fit for everyone. The most consequential concerns center on staffing stability and basic operations. Reviews describe chronic understaffing across shifts, difficulty maintaining consistent evening and night coverage, and medication administration questions that point to real risk in day-to-day care. Sanitation and building conditions appear uneven, with reports of older infrastructure, unsanitary bathrooms, pest issues, and repairs described as ongoing. Some families question whether the environment can reliably support residents who need constant supervision or have complex medical needs. For families unable to sustain close oversight or who demand consistently pristine conditions, alternatives with stronger staffing models and cleaner environments should be pursued.
On the positive side, the care team's attitude and competence stand out as a core strength. Families consistently praise nurses who are on top of care and who communicate with kindness, and they credit the memory-care unit for thoughtful, respectful programming. The activities director is repeatedly described as a driving force - engaging residents, encouraging participation, and avoiding condescension - so residents feel valued rather than treated like a burden. When families visit, they often leave with a sense that staff are genuinely invested in residents' well-being, which can counterbalance some of the day-to-day tensions inherent in this setting.
Despite the bright spots, the downsides loom large enough to influence a decision. Staffing gaps clearly affect consistency of care, and medication mix-ups or miscommunications can arise when coverage is thin. The critique that "one person can't do it all" captures a systemic challenge that no amount of goodwill from frontline staff can fully overcome without reliable staffing and robust procedures. Building and sanitary issues, along with pest problems and ongoing repairs, contribute to an impression of fragility in day-to-day operations. A few accounts also touch on moments of rude or hurried communication, which undermines trust in the care team. Taken together, these factors create a risk profile that must be weighed carefully.
For families weighing options, the calculus hinges on readiness to supervise and challenge the system when needed. The Oaks offers genuine warmth, patient care, and meaningful activity - elements that can deliver real comfort to residents and relief to relatives who can participate actively. Those positives can offset the negatives if a family commits to vigilant oversight, insists on transparent problem-solving, and monitors progress over time. However, the same gaps make this community a potentially high-maintenance choice; for some residents and households, the volatility in staffing and cleanliness will be decisive. In short, The Oaks can be a rewarding home for the right resident, but it demands a proactive, engaged approach from families prepared to demand consistency and measurable improvements.
Prospective movers should approach with a rigorous, fact-based plan. Demand current staffing rosters for all shifts and ask for clear nurse-to-resident ratios, then observe medication handling in real time. Tour the memory-care wing at different times of the day, and speak with direct care staff and supervisors about how errors and problems are addressed. Inspect rooms, common areas, and bathrooms for cleanliness and safety; note odors, pests, or maintenance concerns. Review the latest inspection history and ask for a concrete, written plan addressing any deficiencies. Finally, compare pricing and contract terms against peers with verifiable safety records, ensuring the choice aligns with the resident's needs and the family's capacity to stay engaged over time.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Kansas City International (25 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.The Oaks in Kansas City, MO is an assisted living community that offers a range of amenities and care services to cater to the needs of its residents. Our community provides a warm and welcoming environment where seniors can enjoy their retirement years while receiving the necessary support and assistance.
At The Oaks, we understand the importance of spiritual well-being, which is why we offer devotional services off-site for those who wish to practice their faith and connect with their beliefs. Additionally, our indoor common areas provide comfortable spaces for socializing and engaging in various activities with fellow residents.
One of our specialized care services includes diabetic care, ensuring that residents with diabetes receive personalized attention and assistance to manage their condition effectively. Our dedicated staff members are trained to provide the required support while promoting independence and maintaining a high quality of life for all residents.
In addition to our comprehensive care offerings, The Oaks boasts a convenient location with numerous amenities nearby. Residents have easy access to four cafes, allowing them to enjoy a cup of coffee or share a meal with family and friends. For those who appreciate nature, there are two parks nearby that offer tranquil settings for leisurely walks or outdoor activities.
Furthermore, our community is in close proximity to 12 pharmacies and 13 physicians, ensuring that residents have convenient access to healthcare services whenever needed. Nearby restaurants provide ample dining options for individuals looking to explore culinary delights or enjoy a night out with loved ones.
For entertainment purposes, there is one theater nearby where residents can indulge in movies or live performances. Additionally, three hospitals are situated within easy reach from The Oaks, providing peace of mind knowing that medical facilities are readily available if ever required.
Overall, The Oaks provides a comfortable and supportive environment for seniors in Kansas City, MO. Whether residents seek social engagements through devotional activities offsite or require specialized diabetic care, our community strives to meet individual needs while offering convenience through its close proximity to various amenities.
This area of Kansas City, Missouri offers a variety of amenities and services that may appeal to seniors looking for convenient and accessible living options. With multiple pharmacies, restaurants, physicians' offices, cafes, hospitals, places of worship, parks, and theaters within a few miles radius, residents can easily access essential resources and enjoy recreational activities. The proximity to healthcare facilities such as Silverstein Eye Centers and Truman Medical Center Lakewood provides peace of mind for potential residents. Additionally, the presence of well-known chain restaurants like Denny's and Chick-Fil-A caters to different dining preferences. The availability of parks like Swope Park and Central Park offers opportunities for outdoor recreation. Overall, this area offers a mix of conveniences and leisure options that could make it a desirable location for senior living.
The Oaks is located at 5550 Noland Road, Kansas City, MO 64133 in Platte County, Missouri
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