Glendale at the Mansion in Independence, MO

Pros

• The staff are very pleasant and nice.
• The apartments are spacious and adequate.
• The on-site management is helpful and the residents are friendly.
• The swimming pool is very popular.
• Everything is clean and tidy.
• The apartments are well-kept and well-insulated, offering privacy and peace.
• There are weekly potluck opportunities and frequent activities for residents.
• The maintenance team goes out of their way to help residents.

Cons

• They are thieves and crooks who fabricate charges to overbill residents.
• They will charge residents over $1,000 for things they didn't do, and they warn others not to trust them.
• The office staff are described as lacking compassion and professionalism, treating residents as money rather than people.
• They came to a funeral to inform the grieving family that rent was still owed, which is deemed inappropriate and cruel.
• The property has no outside security or lighting, making car break-ins likely.
• The building is not well maintained; maintenance requests go unresolved or are only patched, and management is slow to address problems.

Review

Glendale at the Mansion in Independence, MO, is best suited for active, budget-conscious seniors 62 and older who want an independent-living environment with real social life. It works well for residents who value roomy apartments, manageable rents, and on-site amenities that support daily living without requiring nursing care. It is not a nursing facility, and the community expects residents to handle personal care and medication via outside providers. Those with a strong need for daily assistance, ongoing medical oversight, or secure memory care should consider alternatives such as licensed assisted living or skilled nursing options. Families seeking a carefree, participatory neighborhood with a welcoming vibe will find Glendale a practical match, provided expectations align with its independent-living model.

Several enduring strengths anchor Glendale's appeal. The apartments are roomy, well-insulated, and easy to care for, with features like full kitchens, dishwashers, and in-unit climate control. The rent structure is notably affordable for the area, and the complex offers an array of social and recreational options: potlucks, movie nights, library access, a fitness room, a swimming pool, and a lively "family room" for gatherings. The on-site team - especially manager Sandy, assistant Emma, and maintenance pro Tony - receives repeated praise for responsiveness and kindness. Residents report a strong sense of community, often noting how neighbors look out for one another and how staff quickly addresses routine needs. Small pets are welcome, and the building's layout includes multiple elevators and secure access, which enhances daily convenience.

However, shadows appear alongside the bright spots. Multiple reviews flag concerns about management's approach to finances and communication, including a troubling incident where staff reportedly reminded grieving families about past-due rents on a celebration of life. Others describe the office staff as lacking compassion or professionalism. Several residents report ongoing maintenance and cleaning gaps - hallways with fans, patchy fixes, and slow responses - casting doubt on the building's upkeep. Parking lot security is another recurring worry, with references to under-lit areas and thefts occurring in the vicinity. While the property markets itself as independent living, some observers question whether the support structure and security measures keep pace with residents' expectations, especially in older sections of the building.

Yet the practical realities of Glendale's operation often tilt toward a favorable trade-off for the right resident. The affordability, coupled with a broad schedule of activities and a genuine community vibe, creates meaningful value that can rival pricier competitors. The staff's willingness to accommodate routine requests and to keep residents engaged counters some maintenance shortcomings, particularly for those who prize social connectivity and independence. Elevators and basics like a pool, library, and craft spaces translate into genuine daily quality of life. For residents who come with modest expectations about administrative warmth and a flexible maintenance response, Glendale offers a dependable home base where independence is preserved and social interaction thrives.

Prospective movers should validate fit through direct conversations with current residents about how issues are handled and how privacy and safety are maintained. Ask for a transparent budget view, including move-in costs, ongoing fees, and any special assessments, and seek clarity on the policy for celebrating life events and communications around past-due balances. Visit during peak activity times to gauge the actual level of social engagement and the consistency of maintenance service. Inspect the parking areas at night, note elevator reliability, and confirm the up-to-date status of amenities like the pool and fitness room. Engage with staff about accessibility needs, especially if mobility is a concern, and confirm pet policies in writing.

When aligned with an independent-living expectation and a desire for a warm, sociable environment at an affordable price, Glendale at the Mansion stands out in Independence. It delivers on space, amenities, and a cohesive resident community, with a staff repeatedly praised for approachability and efficiency in routine matters. The caveats - questions about management's sensitivity in difficult moments, maintenance consistency, and parking-area security - are not fatal but demand clear, proactive due diligence. Families weighing options should compare with other 62-plus communities that emphasize stronger administrative coordination or enhanced on-site services. For those prioritizing independence, active engagement, and cost-conscious living, Glendale is a practical, compelling choice.

This part of Independence, Missouri offers a convenient and well-equipped setting for senior living. With several places of worship nearby, including St Mark's Catholic Church and Beacon Heights Community of Christ, seniors can easily find spiritual support and community engagement. The area also boasts a variety of pharmacies such as Auburn Pharmacy and CVS, making it convenient for seniors to access their medications. There are plenty of cafes like Starbucks and Scotters Coffee where seniors can socialize and enjoy a cup of coffee. Additionally, the presence of reputable healthcare facilities like Consultants in Gastroenterology and Midwest Heart & Vascular Specialists ensures that seniors have access to quality medical care. If you enjoy dining out, there are several restaurants in the area offering a range of cuisine options. For entertainment, AMC Independence Commons 2 theater is nearby, as well as parks like Rotary Park and Blue Springs Park for leisurely walks or picnics. Overall, this part of Independence provides a well-rounded environment for senior living with ample amenities and services within close proximity.

Places of Worship

• St Mark's Catholic Church (0.9 miles)
• Beacon Heights Community of Christ (2.1 miles)
• Community of Christ Temple (2.8 miles)
• Word Of Grace Fellowship (6.9 miles)

Pharmacies

• Auburn Pharmacy (0.9 miles)
• CVS Pharmacy (1 miles)
• Walgreens (1 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (1.8 miles)
• Lowe Drug at Centerpoint (2.2 miles)
• Zoetis (2.6 miles)

Cafes

• Starbucks (0.9 miles)
• Scotters Coffee (1 miles)
• Starbucks (3.1 miles)
• Corner Cafe (3.2 miles)
• Middle Ground Coffee (6.5 miles)
• Lamar's Donuts (6.8 miles)
• Starbucks (6.8 miles)

Physicians

• Consultants in Gastroenterology (1.4 miles)
• Midwest Heart & Vascular Specialists-CMC:210 (2.2 miles)
• Centerpoint Ambulatory Surgery Center (2.2 miles)
• Jackson County Neurosurgery Independence (2.4 miles)
• Ohs Compcare (2.7 miles)
• Encompass Medical Group (2.8 miles)
• Blue River Medical Group (2.8 miles)

Restaurants

• Jimmy John's (1.6 miles)
• Denny's (1.8 miles)
• Chili's Grill & Bar (1.9 miles)
• Chick-Fil-A (2 miles)
• Fazoli's (2 miles)
• Los Cabos Mexican Grill and Cantina (2.1 miles)
• Sonic Drive-In (2.4 miles)

Theaters

• AMC Independence Commons 2 (2.1 miles)

Parks

• Rotary Park (3.7 miles)
• Skiles park (5.8 miles)
• Blue Springs Park (6.4 miles)
• Budd Park (7.9 miles)

Hospitals

• VA Honor Annex (3.7 miles)
• Truman Medical Center Lakewood (6.2 miles)
• The Birds (6.2 miles)
• St Mary's Hospital (7.1 miles)
• Research Hospital (7.4 miles)
• Kansas City VA Medical Center : Midwest Biomedical Research (7.5 miles)
• Carondelot Health (8.1 miles)