Sunterra Springs Independence is an assisted living community in Independence, MO.
Information last verified:
Sunterra Springs Independence
Save19200 East 37Th Terrace S, Independence, MO 64057
For more information about senior living options: (866) 208-4318
Residents frequently describe strong physical and occupational therapy support.
Many reviewers point to therapy as a key reason their rehabilitation went well, noting encouragement and goal-focused treatment. Several also mention therapists helping with mobility progress and recovery after falls or surgeries. A few reviewers, however, describe missed or delayed therapy at times, framing it as a gap in consistency.
Food gets frequent praise, including attention to dietary needs.
Residents commonly comment that meals taste good and that kitchen staff provide supportive service. Some specifically mention gluten-free meals and request-friendly options. A smaller number of reviews express the opposite—concerns about meal quality or that meals did not happen as expected—so experiences aren’t uniform.
Call-light and staffing responsiveness is a recurring concern in reviews.
While many residents describe caring, attentive staff who communicate well, multiple reviews report long waits for help, including bathroom assistance and nurse response. Some reviews also cite under-staffing, including reliance on temporary staff, alongside communication breakdowns. There are also accounts of medication or safety-related problems, making responsiveness and oversight the biggest consistency concern.
Reviewers often describe the building as clean and rooms as comfortable.
Several reviewers call out cleanliness and a pleasant, welcoming feel, along with room sizes that provide privacy. Some mention large rooms and nice bathrooms or showers as stand-out details. At the same time, a few reviews describe issues like housekeeping lapses or safety hazards, so conditions appear to depend on the time period and unit experience.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
38 resident community capacity
Assisted Living
Skilled Nursing Facility
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments Diabetes diet Special dietary restrictions Community-sponsored activities Scheduled daily activitiesSunterra Springs Independence is located at 19200 East 37Th Terrace S, Independence, MO 64057 in Jackson County, Missouri
Sunterra Springs Independence on seniors.fyi includes 5 photos including images showing interior, chandelier, decor, modern architecture, lobby, spacious, gym, fitness center, and more.
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Interior
Decor
Building
Windows
Exercise Equipment
