Monterey Park Rehabilitation & Health Care Center in Independence, MO
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4600 Little Blue Parkway, Independence, MO 64057
For more information about senior living options: (844) 490-3973
North Lotus Nurse and ADON are amazing! The staff was very professional and caring with my father during his last days. Monterey Park has a dedicated staff committed to serve the residents with respect, dignity and integrity. The staff here is friendly and works as a team. Beautiful facility and amazing staff who truely care for their residents! Awesome rehab unit with great nursing care. Very compassionate, and understanding. The nurses were so kind.
The facility is described as understaffed, leading to neglected patients and missed medications. An overwhelming urine odor and dirty, poorly maintained rooms were reported. Staff are described as rude, unprofessional, and uncaring, with calls for help often ignored. Communication is poor; family members cannot reach the DON or social services and receive few updates. Rehab care is inconsistent or insufficient, with patients sometimes discharged prematurely or without adequate therapy. Covid outbreaks were not disclosed to families, and infection control practices were questioned. Patients have been left in soiled clothes or urine for extended periods and showers/cleanliness were not adequately addressed. Many reviewers say not to send loved ones there and would not recommend the facility.Monterey Park Rehabilitation & Health Care Center in Independence, MO is best suited for families pursuing short-term, outcomes-focused rehabilitation where frontline caregivers are praised for compassion and persistence. The strongest cases come from residents who gain mobility, weight, or mood improvements through dedicated therapy and attentive nursing care. When the environment works, relatives report meaningful progress: patients who arrive nearly bedridden recover the ability to transfer, ambulate with a walker, and re-engage with daily life. The facility's positive touchpoints - cleanliness, restaurant-style dining, generous room sizes, and a welcoming rehab atmosphere - create a conducive backdrop for recovery and adjustment. This is a reasonable, practical pick for those who prioritize hands-on staff engagement and a culture of kindness as a foundation for healing.
Those considering alternatives should be aware of how the downsides can materially affect experience. If consistent, timely medication administration, rapid response to call lights, and predictable staffing levels are non-negotiables, Monterey Park may fall short at times. Several reviews flag ongoing issues with understaffing, communication gaps among departments, and uneven responsiveness, especially during night hours. Families who require stringent oversight, highly structured rehab schedules, or seamless transitions between hospital and home may prefer facilities with a more established, centralized cadence and fewer reports of turnover or neglect. For seniors who need long-term, high-acuity support, the risk of inconsistent care may outweigh the benefits.
The main positives - the rehab team's competence, the warmth of many nurses and aides, and the overall atmosphere - often counterbalance the facility's more troubling shortcomings. Critics who praise the therapists for staying goal-focused and the nursing staff for empathy point to real progress in strength, balance, and mood. The dining experience, with a varied menu and generous portions, alongside well-kept rooms and accessible amenities like a salon, helps residents feel valued. When communication lines stay open and staff go the extra mile, families perceive a level of care that makes a real difference in recovery momentum. In practical terms, strong rehab engagement can mitigate less reliable areas of service, but it does not erase them.
On the other hand, the care gaps documented in many accounts cannot be ignored. Reports of late or missing medications, delayed assistance, and insufficient night staffing create real safety concerns for residents who rely on constant reminders and timely care. Cleanliness issues, odors, and rooms that are not consistently maintained contribute to a sense of instability. Discharge planning or unclear care coordination has frustrated some families, particularly when expectations about rehab load and daily goals were not met. While some residents experience excellent support from certain nurses or therapists, the wide variation in experiences makes consistency a gamble and demands careful intake screening and ongoing family involvement.
Staff culture appears to be a defining factor in how Monterey Park performs, for better and worse. Several reviews spotlight teams that work cohesively, share information, and treat residents with respect; others recount turnover, agency staffing, and sporadic communication that leaves families feeling out of the loop. The administration and DON are frequently cited as accessible or responsive when issues are raised, but several comments point to inconsistent follow-through and variable accountability across shifts. Prospective residents should weigh the strong, empathetic caregiving base against the real possibility of fluctuating staffing levels and the need for proactive family advocacy to keep care aligned with goals.
For families making a decision, the verdict is clear: Monterey Park offers compelling rehab potential and a caring, capable nursing core in a facility that looks and feels welcoming. Yet the facility is not uniformly reliable across all shifts or departments, and persistent understaffing or communication lapses can undermine progress or safety. The prudent course is to enter with a concrete care plan, insist on meeting the Director of Nursing, request a detailed rehab schedule, and review the latest state deficiency reports before admission. If consistent, high-touch care and steady therapy are non-negotiables, consider pursuing alternatives with a stronger track record of night staffing and cohesive, transparent care coordination. If a family is prepared to stay engaged and verify daily goals, Monterey Park can deliver meaningful rehabilitation and a home-like environment.
122 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Monterey Park Rehabilitation & Health Care Center in Independence, MO is an assisted living community that offers a wide range of amenities and care services to ensure the comfort, well-being, and safety of its residents. The community features a beauty salon where residents can get their hair styled or receive other beauty treatments. Residents can enjoy their favorite shows or movies on cable or satellite TV in the comfort of their own private rooms. Community operated transportation is available to help residents with their transportation needs. The computer center allows residents to stay connected with loved ones or engage in online activities.
The spacious dining room provides a restaurant-style dining experience, offering delicious meals prepared and served by the staff. For those who like to maintain an active lifestyle, there is a fitness room where residents can participate in exercise programs tailored to their needs. The outdoor space allows residents to enjoy fresh air and spend time in the garden.
Monterey Park Rehabilitation & Health Care Center ensures the cleanliness and tidiness of the residents' rooms through housekeeping services. Each room comes fully furnished and has its own private bathroom for added convenience and privacy. A small library is available for residents who enjoy reading, while a gaming room provides entertainment options for those interested.
Residents' wellbeing is prioritized through move-in coordination services, ensuring a smooth transition into the community. The wellness center offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers for those who require additional support.
Managing diabetes diets is also provided for individuals with specific dietary needs. Medication management is offered to ensure that residents are taking their prescribed medications correctly. Special dietary restrictions can be accommodated to cater to individual preferences or health conditions.
Residents have access to Wi-Fi/high-speed internet connection throughout the community, allowing them to stay connected and engaged with online activities or communicate with loved ones.
In addition to all these amenities and care services, Monterey Park Rehabilitation & Health Care Center is conveniently located near various amenities and facilities. There are cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals nearby for residents to enjoy and access essential services.
Overall, Monterey Park Rehabilitation & Health Care Center provides a comfortable and supportive environment for seniors seeking assisted living services in Independence, MO. The community strives to meet the diverse needs and preferences of its residents while promoting their overall well-being and independence.
Monterey Park Rehabilitation & Health Care Center is located at 4600 Little Blue Parkway, Independence, MO 64057 in Jackson County, Missouri
Monterey Park Rehabilitation & Health Care Center on seniors.fyi includes 13 photos including images showing interior, bedroom, decor, windows, outdoor, garden, flag, landscaping, and more.
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Interior
Decor
Bedroom
Windows
Dining
Landscaping
Garden
Seating Area
Television
Exercise Equipment
Fitness
