The Fountains At Greenbriar

Pros

• Family members report that staff members at The Fountains at Greenbriar are friendly and genuinely care about the residents.
• Residents enjoy a clean and well-maintained facility with a variety of engaging activities available.
• Many reviewers appreciate the excellent food quality and range of menu options offered to residents.
• The community promotes social interaction, encouraging residents to share their hobbies and talents.
• Guests have noted the welcoming atmosphere, with numerous opportunities for family gatherings and outings provided by the facility.
• Overall satisfaction is high among families who feel that moving their loved ones there has greatly improved their living circumstances.

Cons

• The staff are always short-staffed, leading to poor food and service, and the front desk clerk appears disinterested.
• Housekeeping staff expressed dissatisfaction about management in front of other employees, indicating a lack of morale among the staff.
• Communication within the facility is very poor, leaving staff uninformed about important matters due to management's lack of communication.
• Transportation services are sometimes unreliable, as there can be too many residents needing transport on certain days.
• Residents face financial strain due to annual rate increases that do not align with their fixed incomes.
• While some residents enjoy the food during special occasions like Thanksgiving, the day-to-day quality is perceived as only average, rated a 3 by a picky eater.
• COVID-19 restrictions negatively impacted activities and engagement for residents, although some activities are starting to resume.

Review

The Fountains at Greenbriar has garnered a relatively positive reputation among residents and their families, with many praising the facility for its cleanliness, friendly staff, and wide array of activities. A common theme in multiple testimonials is the appreciation for the inviting atmosphere cultivated by both staff and fellow residents. Guests frequently note how well-staffed the facility is, emphasizing the genuine care exhibited by employees towards the residents. This warm environment appears to foster a sense of community that resonates well within its walls.

Residents enjoy numerous amenities that enhance their living experience at The Fountains. Many reviews highlight the quality of food provided, with one guest specifically mentioning a delightful meal featuring Cordon Bleu chicken and pie ala mode. Additionally, guests appreciate that meals are served buffet-style or via menu selection, offering variety and choice to cater to individual preferences. Beyond dining options, The Fountains also offers activities like exercise classes, games, movie nights in a dedicated theater, and even outings for shopping and lunch trips. Such organized events encourage socialization among residents who might otherwise lead more isolated lives.

While many families express satisfaction overall with their loved ones' experiences at The Fountains at Greenbriar, some concerns have been raised regarding maintenance response times and the general upkeep of features within individual apartments. Though maintenance staff are described as competent when they respond to requests, there seems to be an underlying issue with timely service delivery that could detract from residents’ overall comfort. Furthermore, some reviews indicate certain facilities are older and lack modern conveniences such as personal washers or dishwashers.

Transportation services offered by The Fountains receive mixed feedback as well; while transportation is generally seen as beneficial—providing access to doctor appointments—residents sometimes encounter challenges due to heavy demand on available resources. This can lead families to assist their loved ones on occasion when transportation becomes less accessible than expected. Nevertheless, those who rely on this service find it convenient most of the time.

A significant concern shared across various reviews is that rates for residency appear to increase annually without consideration for fixed-income residents whose financial situations remain stagnant over time. Families have expressed worry about how these yearly cost escalations impact elderly individuals living in fixed budgets since they often have limited means to absorb extra costs associated with rent hikes.

Despite occasional criticisms regarding staffing levels and service delays—like short-staffing issues that prevent consistent customer service responsiveness—the overwhelming consensus remains favorable toward The Fountains at Greenbriar. Residents display resilience amid small frustrations like slow maintenance responses or rising costs due primarily to compassion from caring staff members committed to fostering a supportive community atmosphere where everyone feels welcome—making it easier for both current tenants and newcomers alike to thrive in their golden years.

Cafes

• Scotters Coffee (0.5 miles)
• Starbucks (1.2 miles)
• Corner Cafe (3.5 miles)
• Starbucks (4.4 miles)
• Middle Ground Coffee (6.5 miles)
• Lamar's Donuts (6.5 miles)
• Starbucks (6.6 miles)

Pharmacies

• Auburn Pharmacy (0.6 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (1.1 miles)
• Zoetis (1.4 miles)
• Lowe Drug at Centerpoint (2.4 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3.1 miles)

Places of Worship

• Beacon Heights Community of Christ (1.1 miles)
• St Mark's Catholic Church (2.1 miles)
• Community of Christ Temple (3 miles)
• Word Of Grace Fellowship (8.3 miles)

Physicians

• Consultants in Gastroenterology (2.1 miles)
• Midwest Heart & Vascular Specialists-CMC:210 (2.4 miles)
• Centerpoint Ambulatory Surgery Center (2.4 miles)
• Jackson County Neurosurgery Independence (2.5 miles)
• Ohs Compcare (3.2 miles)
• Encompass Medical Group (3.5 miles)
• Blue River Medical Group (3.6 miles)

Restaurants

• Cathay Express Chinese Fast (2.1 miles)
• Chili's Grill & Bar (2.3 miles)
• Fazoli's (2.3 miles)
• Chick-Fil-A (2.4 miles)
• McDonald's (2.7 miles)
• Sonic Drive-In (2.7 miles)
• Jimmy John's (2.9 miles)

Theaters

• AMC Independence Commons 2 (2.3 miles)

Parks

• Rotary Park (4.4 miles)
• Blue Springs Park (6.4 miles)
• Skiles park (7 miles)
• Keystone Park (8.3 miles)
• Budd Park (8.3 miles)

Hospitals

• VA Honor Annex (4.9 miles)
• St Mary's Hospital (6.8 miles)
• Research Hospital (7.2 miles)
• Truman Medical Center Lakewood (7.3 miles)
• The Birds (7.4 miles)
• Carondelot Health (8 miles)