Information last verified:
1800 South Swope Drive, Independence, MO 64057
For more information about senior living options: (844) 490-3973
The staff are kind, attentive, and caring. The facility is clean, odor-free, and well maintained. Residents are engaged in activities and appear happy. The atmosphere is warm, welcoming, and family-friendly. Management is actively making positive improvements in care. Audrey is amazing and very helpful to families. The admissions director is welcoming and helps make the process easy. The rehab unit offers private rooms and supports short-term stays. The care team consistently goes above and beyond for residents. Families report peace of mind knowing their loved ones are well cared for.
The rooms are disgusting, it smells like urine, and they clean maybe once every three months. The facility has neglected residents, resulting in serious health issues such as pneumonia. Some staff sit on their phones and gossip about patients instead of providing care. The building is dirty and outdated, with cross-contamination and dirty linens. They deny family access to residents, effectively cutting families off from their loved ones. The food is consistently late and served cold. Memory care is described as a joke, and management doesn’t seem to care. There are bruises on patients and staff do not adequately explain them.Redwood Of Independence is best suited for families that place a premium on attentive nursing care, active rehabilitation, and a culture that rewards engaged, hands-on oversight from families. The community shows real potential for residents who need rehab-to-home support or long-term care in a setting that encourages activity, social connection, and consistent staff interaction. It’s a fit for families willing to invest time in tours, questions, and ongoing dialogue with leadership to ensure care expectations are met. For many visitors, the facility reads as a place with warmth and a genuine desire to improve, and several reviews describe it as a “hidden gem” when the right staff and leadership are in place. That combination, careful, personable staff and a leadership team focused on changes, defines where Redwood can work best.
The strongest positives lie in people and programs that show up reliably day to day. Several residents and families highlight clean, well-kept spaces, pleasant, odor-free common areas, and a steady stream of activities that keep residents engaged. The rehab unit earns frequent praise for its private rooms and the quality of therapy, with many note-worthy stories about progress and a sense of purpose among participants. Staffing is another standout: long-tenured nurses and aides, a front desk and admissions team that feel accessible and supportive, and leadership, especially on the nursing and rehab side, that families perceive as genuinely invested. The admissions team, including Audrey, is repeatedly described as welcoming, responsive, and capable of guiding families through the process with clarity and care. When the administration aligns with the care staff, families report a warm, cohesive environment where residents seem comfortable and involved.
Yet the picture is not uniform. The most persistent concerns center on variability in daily care quality and on operational gaps that manifest in troubling ways. A significant strand of reviews alleges dirtier conditions in some wings, stronger odors in areas, and inconsistent housekeeping practices that strain trust. Meal service is another recurring friction point, with reports of meals arriving late or cold and questions about food quality and timely nutrition. Understaffing, especially in memory care with high needs, appears as a recurrent stressor in several accounts, including claims of aides stretched to care for many residents and delayed responses to needs. There are also serious accusations about management communication and accountability, ranging from failure to relay incidents to questions about medication distribution practices. A few families express experiences that feel destabilizing or unsafe, including concerns about access and safety oversight. Taken together, these issues create a sense that care quality can swing depending on staffing, supervision, and the specific wing or shift.
Despite the gravity of those concerns, there are clear signs of ongoing, meaningful improvement driven by leadership changes and a culture shift toward accountability. Positive reviews emphasize progress in campus culture, better teamwork among staff, and a stronger emphasis on resident-centered care from top to bottom. Families repeatedly remark on the strength of the nursing staff and the visible dedication of caregivers who go “above and beyond” to meet individual needs. The sense that management is listening, tracking outcomes, and implementing upgrades, accompanied by residents who show increased engagement in activities and therapy, helps offset some of the earlier alarm bells. When leadership is proactive, communication is transparent, and staff continuity improves, Redwood can deliver the dependable, compassionate care that many families seek in these settings.
For those evaluating alternatives, the cautions are clear. If memory care for a loved one is non-negotiable, or if a family cannot tolerate the risk of inconsistent daily care and cleanliness, it is prudent to compare with facilities that demonstrate steadier performance across all shifts and wings, with verifiable, ongoing quality metrics. Families who cannot devote the time to frequent visits or who require constant reassurance about daily routines may find other options with higher daylight reliability more suitable. In short, Redwood offers meaningful promise for rehab and long-term care where engaged staff and responsive leadership are actively prioritized; it becomes less compelling for families prioritizing rock-solid consistency in memory care and daily operations without close advocacy.
The bottom line is practical and clear. Redwood Of Independence can be a strong match for families who want an actively engaged facility, where improvements are being pursued and where dedicated nurses and therapists form the core of daily life. It is less suitable for those who need an unassailable track record of flawless cleanliness, consistent meal service, and unwavering daily care across every unit, especially in memory care. Pros offset cons most when leadership remains accountable, staff ratios improve, and families are willing to participate in ongoing oversight. Before deciding, prospective families should conduct extended, in-person tours focused on memory care and long-term floors, ask for recent inspection and incident records, speak with current residents and families, and press for concrete answers about staffing patterns, meal timing, and how concerns are escalated and resolved. This approach will reveal whether the current trajectory aligns with the specific needs and standards required by the loved one.
130 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kansas City International (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Redwood Of Independence is a vibrant and welcoming assisted living community located in Independence, MO. Our skilled nursing facility offers top-quality care and a wide range of amenities to ensure our residents' comfort and happiness.
Our residents have access to a variety of amenities designed to enhance their daily lives. They can visit our onsite beauty salon for haircuts, styling, and other pampering services. With cable or satellite TV available in each room, they can stay entertained and connected with the world. Our community operates transportation services for easy access to nearby attractions and appointments.
For our tech-savvy residents, we provide a fully equipped computer center with high-speed internet access. Our dining room offers restaurant-style dining experiences where residents can enjoy delicious meals prepared by our experienced chefs. We also have a kitchenette available for those who prefer to cook their own meals.
Staying physically active is important, which is why we offer a fitness room equipped with exercise equipment suitable for all abilities. Residents can also unwind and socialize in our fully furnished gaming room or take a leisurely stroll in our beautiful garden.
Housekeeping services ensure that our residents' living spaces remain clean and comfortable at all times. Move-in coordination is provided to assist new residents during the transition period. Outdoor spaces are available for residents who enjoy spending time outside.
The health and wellness of our residents are always prioritized at Redwood Of Independence. We provide 24-hour supervision along with assistance with activities of daily living such as bathing, dressing, and transfers. Our staff is trained in diabetes management and special dietary restrictions to meet individual needs. Medication management services are also available for proper administration of medications.
Our community prides itself on offering various activities to keep residents engaged and fulfilled. Concierge services are provided to address any resident needs or inquiries efficiently. Fitness programs help promote physical well-being while planned day trips allow for exciting adventures outside the community. Resident-run activities encourage social interaction and a sense of camaraderie amongst peers. Scheduled daily activities ensure there is always something fun and engaging happening.
In the surrounding area, residents have easy access to several amenities. There are four cafes, one nearby park, ten pharmacies, nine physicians, seventeen restaurants, three places of worship, and one theater in close proximity. This ensures that our residents can enjoy the convenience and variety offered by their community's location.
At Redwood Of Independence, we strive to create an enriching and supportive environment for our residents' well-being. With top-notch care services and a plethora of amenities, our assisted living community provides a comfortable and enjoyable place to call home.
Redwood Of Independence is located at 1800 South Swope Drive, Independence, MO 64057 in Jackson County, Missouri
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