660 North Spring St, Independence, MO 64050
For more information about senior living options: (844) 490-3973
It is a very nice place to live. It offers amenities such as a laundry room with vending machines, a library/lounge, a community room for Bingo and arts and crafts, and a fitness room. Overall, it is a wonderful, safe, and secure place to live. The staff are very professional and friendly. Theresa, the manager, is outstanding and lovely. All of the residents are very happy, and the staff are incredibly friendly.
The office staff are not very nice at all and the reviewer calls their conduct shady and wrong. They kept over half of the deposit and charged a full month's rent. The reviewer was stalked and harassed by a female on their floor, and the office dismissed it despite a doctor's note. Heritage House is an old building with a pervasive odor of cooking smells throughout the building. The apartments are old and not terribly well-kept; maintenance could be better. The staff did not seem as friendly and open as expected, and the building feels dark and cramped with minimized square footage per tenant.Heritage House in Independence, MO is best suited for independent seniors who want a clean, safe, and modestly appointed community with reliable on-site staff and approachable amenities. The building offers practical conveniences that matter for everyday living: a laundry area with vending machines, a library/lounge, a community room where bingo and arts and crafts happen, and a small fitness room. Residents can move around with relative ease thanks to a location that is accessible by a bus route. The housing itself is not flashy, but the core idea is straightforward: a contained, low-stress environment where residents can stay connected without navigating a large, modern campus. For someone who values safety, predictability, and a simple social rhythm, Heritage House checks important boxes.
That said, this is not the place for someone seeking a sunny, expansive, or newly renovated setting. The building is clearly older, and maintenance shows it at times. Odors of cooking drift through common areas, and apartments are described as old and not consistently well kept. Square footage per tenant feels tight in a large building that makes the facility seem cramped rather than spacious. The activities calendar, while present, does not appear as robust as in some competing communities, which can leave residents with fewer structured opportunities for social and cultural engagement. Those who prioritize modern finishes, airy common spaces, and a bustling activity lineup will likely want to look elsewhere.
The strongest positives come from people who interact with the on-site leadership and care staff. Several accounts highlight professional, genuinely friendly service from the team, with Theresa the manager singled out as outstanding. Reviewers consistently note that staff are available to assist and seem to care about residents' well-being, which translates into a sense of security and personal connection within the community. This level of attentiveness can offset some of the physical drawbacks, particularly for residents who value responsive problem-solving and a dependable point of contact for day-to-day needs. In short, if a resident values consistent, courteous interaction with those responsible for daily care and safety, Heritage House delivers where it matters most.
However, serious concerns surface alongside the positives. Deposit disputes and questions about refunds have caused frustration for families when a loved one moves out, signaling a potential mismatch between expectations and financial practices. More troubling are reports of harassment on a floor that were not resolved to the satisfaction of the notifier, despite documentation from a medical professional. These episodes raise red flags about how issues of safety and resident behavior are managed, and they underscore that administrative responsiveness can be inconsistent. Such experiences can erode trust and contribute to ongoing anxiety for families weighing long-term residency.
Given these mixed signals, many families would do well to compare Heritage House against alternatives that emphasize stronger conflict resolution, more transparent financial practices, and more modern accommodations. Prospective residents should insist on meeting with the manager and several current tenants to gauge whether the current tone and procedures align with expectations. It is prudent to inquire about how harassment complaints are handled, what the process is for deposit disputes, and how routine maintenance is scheduled and tracked. A candid tour should include visits to the laundry, library, and community room, plus a test of the apartment's living space, to see if the reality matches the promise.
Ultimately, Heritage House can be an excellent fit for a pragmatic senior who values safety, straightforward amenities, and a caring management presence - someone who can tolerate an older facility and a lean activity calendar in exchange for dependable staff and a secure environment. Those needing a sunlit upgrade, a broader social program, or consistently flawless administration should consider other options first. For families and elders prepared to ask pointed questions, verify with current residents, and assess personal tolerance for the building's quirks, Heritage House remains a viable choice worth a serious look - but not without concrete assurances and careful due diligence.
Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults. Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Kansas City International (21 miles away)
KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.Heritage House in Independence, MO is a vibrant assisted living community that offers a wide range of amenities and services to enhance the quality of life for its residents. The community provides various on-site activities, allowing residents to engage in social and recreational programs without leaving the premises. Additionally, devotional services are available both on-site and off-site for those seeking spiritual connection.
Heritage House boasts well-designed indoor common areas where residents can gather, relax, and socialize with their neighbors. The community also features outdoor common areas that provide beautiful spaces for enjoying fresh air and outdoor activities.
Dining at Heritage House is a delightful experience, with meals provided for residents. The menu caters to different dietary preferences, including vegetarian options for those who prefer plant-based meals.
Residents have ample opportunities to explore the surrounding neighborhood as the community is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This accessibility ensures that necessary services and recreational options are within easy reach.
At Heritage House Assisted Living Community, residents can enjoy a fulfilling lifestyle while receiving the support they need in a warm and welcoming environment.
Heritage House is located at 660 North Spring St, Independence, MO 64050 in Jackson County, Missouri
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