Heritage House

Pros

• The staff at the location is very professional and friendly, demonstrating outstanding expertise.
• Residents are very happy with the services and support they receive from the staff.
• Theresa, the manager, is described as absolutely outstanding and lovely.
• The staff genuinely cares about their clients and is always available to assist them.
• It seems that all aspects of care and service are well managed, leaving no room for improvement needed.

Cons

• The maintenance of Heritage House could be better, as the building is old and not well-kept.
• There is a pervasive odor of cooking smells throughout the building.
• The apartments are described as mediocre and cramped, making it difficult for prospective tenants to feel comfortable.
• Organized activities are limited compared to other locations, leading to a lack of engagement for residents.
• The staff at Heritage House did not seem friendly or open, giving the impression of being too busy with other obligations.
• The small tenant-run library is poorly organized, which detracts from its usability.
• The community room feels dark and cramped, contributing to an overall sense of confinement within the building.

Review

In the realm of senior living options, Heritage House presents a mixed bag of impressions based on recent evaluations. While the building itself carries a certain charm due to its age, it is evident that there are significant concerns regarding maintenance and overall upkeep. Reviewers note a pervasive odor associated with cooking that permeates the building, which may detract from the living experience for potential residents. Many apartments in Heritage House are described as old and not well-maintained, leading to an assessment of mediocrity in terms of their condition. This can be particularly concerning for individuals seeking comfortable, inviting spaces to call home.

The atmosphere within Heritage House is further impacted by its communal amenities and activities available to residents. While there are some organized activities present, they pale in comparison to those offered at other locations. The lack of a robust social program could be off-putting for those who thrive on community engagement and interaction among peers. However, one positive aspect noted is the convenient bus route for Independence users, allowing residents easier access to outside attractions and activities—which could potentially make up for some shortcomings in-house.

Reviewers also expressed disappointment regarding the staff's demeanor during their visits. Many felt that while professional, staff members lacked warmth and availability when engaging with prospective tenants. An impression emerged that interactions were somewhat transactional; instead of fostering connections or answering questions thoughtfully, staff seemed preoccupied with other responsibilities—leading to feelings of neglect among visitors seeking higher levels of engagement or assistance.

On the other hand, contrasting reviews portray another facility where professionalism and friendliness reign supreme. In sharp contrast to Heritage House's more clinical vibe, this establishment shines due to its welcoming environment fostered by exceptional staff members who deeply care about their clients' well-being. The manager named Theresa stands out as not just competent but genuinely lovely—a sentiment echoed by many satisfied residents who feel fortunate to call this place home. Such positivity demonstrates how important management can be in creating a sense of community and belonging within assisted living environments.

Residents at this second location emphasize their happiness with both their living conditions and the attentiveness shown by the staff. The expertise brought forth by team members contributes significantly to instilling confidence in current inhabitants regarding any challenges they may face as they navigate aging-related issues or daily life needs. Testimonials highlight how this level of dedication from staff creates an atmosphere where residents feel supported—far removed from any perceptions or experiences encountered at Heritage House.

While comparing these two facilities highlights starkly contrasting experiences—from dilapidated conditions at one end to exceptional service at the other—the conclusion drawn from these reviews emphasizes how vital both physical space quality (including cleanliness) and emotional support (from friendly interactions) are when evaluating suitable homes for seniors. Prospective tenants should weigh all factors before making such an important decision about where they will spend their later years; ensuring that both community spirit along with physical comfort align perfectly for optimal satisfaction must remain paramount throughout each evaluation process moving forward.

Places of Worship

• Community of Christ Temple (0.5 miles)
• St Mark's Catholic Church (3.6 miles)
• Beacon Heights Community of Christ (4 miles)
• Resurrection Downtown (8.6 miles)
• Word Of Grace Fellowship (8.6 miles)
• Trinity United Methodist Church (8.8 miles)

Pharmacies

• CVS Pharmacy (1.4 miles)
• Walgreens (1.8 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.1 miles)
• Auburn Pharmacy (2.5 miles)
• Zoetis (2.6 miles)
• CVS Pharmacy (3.2 miles)

Restaurants

• Cathay Express Chinese Fast (1.6 miles)
• McDonald's (2.4 miles)
• Jimmy John's (2.9 miles)
• Denny's (3.4 miles)
• Chili's Grill & Bar (4.8 miles)
• Chick-Fil-A (4.8 miles)
• Fazoli's (4.8 miles)

Physicians

• Fairmount Family Medical Care (1.9 miles)
• Silverstein Eye Centers (3.8 miles)
• Consultants in Gastroenterology (4.3 miles)
• Midwest Heart & Vascular Specialists-CMC:210 (5 miles)
• Centerpoint Ambulatory Surgery Center (5 miles)
• Jackson County Neurosurgery Independence (5.1 miles)
• Ohs Compcare (5.6 miles)

Cafes

• Starbucks (2 miles)
• Scotters Coffee (2.6 miles)
• Starbucks (3.7 miles)
• Corner Cafe (6 miles)
• Filling Station (8.6 miles)
• Messenger Coffee Co. (8.6 miles)
• Panera Bread (8.7 miles)

Parks

• Rotary Park (2.2 miles)
• Budd Park (5.5 miles)
• Skiles park (5.6 miles)
• Paradise Falls (6.1 miles)
• Central Park (6.9 miles)
• Clay Ridge Park (8.2 miles)
• Bar K Dog Bar (8.5 miles)

Hospitals

• VA Honor Annex (3.9 miles)
• Kansas City VA Medical Center : Midwest Biomedical Research (6.2 miles)
• North Kansas City Hospital (7.9 miles)
• Truman Medical Center (8.4 miles)
• Children's Mercy Research Institute (8.5 miles)
• Truman Medical Center Lakewood (8.5 miles)
• The Birds (8.6 miles)

Theaters

• AMC Independence Commons 2 (4.9 miles)

Transportation

• KC Streetcar (8.8 miles)