Rosewood Health And Rehab Center
Save1415 West White Oak, Independence, MO 64050
For more information about senior living options: (844) 490-3973
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The collection of thoughts about Rosewood "The Groves" paints a portrait of a facility with real strengths in some areas and troubling gaps in others. Several reviewers describe a care environment that can feel like a family, especially on days when the staff are attentive, welcoming, and genuinely focused on resident needs. In these accounts, the care team can be patient, friendly, and willing to go the extra mile. Some residents appreciate the overall atmosphere and the sense of safety that comes from having a consistent, familiar staff presence. A number of comments highlight the value of specific individuals who make a difference day to day, from CNAs who connect with residents to social workers and activity directors who help clients remain engaged and feel heard.
Within the positive threads, specific names stand out for many families. Diedra and Maddy, CNAs on a particular floor, are mentioned with appreciation for the care and reassurance they provide. Tamika Stinson receives praise for her pivotal role during transitions, along with her team of nurses Wachin and Joe who are described as responsive, respectful, and reliable in delivering care. Cindy Lockwood, the social worker, is commended for facilitating meetings with nurse practitioners and other team members to coordinate care. Terry, the activity director, is thanked for involving residents in Bible study and other activities that keep them engaged, while Sherri in transportation is lauded for coordinating rides to appointments with staff accompanying the resident. Even the hairdresser, Lisa, receives praise for helping residents feel like themselves. Several voices also express optimism about new leadership, noting that a new administrator and assistant administrator have brought a refreshed energy and a sense that positive steps are being taken. For some families, these elements collectively create confidence that Rosewood can be a good home for a loved one when circumstances align with staff reliability and clear communication.
Yet the other side of the experience spectrum is equally strong in these reviews. A number of families recount serious problems that they say undermine trust and safety. One recurring theme is insufficient responsiveness from the nursing and care staff, particularly during weekends or with agency staff who are not as familiar with a resident's routine. Several reviews describe calls for help going unanswered for extended periods, with residents waiting for assistance to the point of discomfort or risk. There are explicit complaints about the quality of daily living activities: missed baths, delays in providing meals or medications, and a lack of assistance with activities of daily living for residents who cannot perform those tasks independently. In some accounts, patients are left in soiled situations for hours, or not properly cleaned after being soiled, which understandably fuels concern about dignity and hygiene.
Cleanliness and maintenance problems also surface in multiple stories. One account describes a patient who did not receive a bath for three weeks after arrival, and another mentions a bed bug infestation that led to moving rooms and the loss or misplacement of personal belongings. The distress of losing personal items - phones, TVs, clothing - along with poor inventories and unclear notification about room changes, adds to a sense that administrative and operational processes are not consistently reliable. In a particularly stark narrative, a family describes a scenario where an injured relative did not receive timely rehab services after insurance lapsed, and where assistive devices like walkers and canes were not integrated effectively into ongoing therapy and care plans. The impression left by these experiences is that, for some residents, the day-to-day realities of care do not always reflect the facility's stated mission of compassionate attention.
Not all stories fall squarely into "good" or "bad," but the tension between the two is palpable. Some reviewers explicitly caution others about placing a loved one in this facility, citing a history of inadequate attention, neglected hygiene, and insufficient communication, while others emphasize the potential for positive change and meaningful engagement when the staff culture is right and leadership is proactive. The recurring thread is that the facility's personality can shift markedly depending on who is on duty, the mix of staff, and the presence of engaged administrators who follow through on concerns. Where families see dedicated caregivers and a supportive team, Rosewood can feel like a nurturing environment; where frustrations mount, families feel exposed to risk and uncertainty.
In sum, Rosewood "The Groves" presents a complex portrait of a care facility with notable strengths and significant, ongoing challenges. The positive experiences highlight the power of attentive, empathetic staff and a community atmosphere that allows residents to feel seen and valued. The negative experiences underscore the critical importance of consistent staffing, timely response to call lights, rigorous hygiene and medication processes, and careful management of personal belongings and room assignments. For families considering this facility, the current reality seems to hinge on the reliability and compassion of the on-site team on any given day, the effectiveness of leadership in addressing longstanding issues, and the ability of residents and families to advocate for clear communication and steady, high-quality care. The facility shows potential, particularly when administration is engaged and staff are supported; the ongoing question is whether the systemic gaps can be consistently bridged to deliver the steady, respectful care that every resident deserves.
Rosewood Health And Rehab Center in Independence, MO is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. With a beautiful beauty salon on-site, residents can enjoy regular maintenance and grooming services. Additionally, they can relax in their fully furnished private rooms equipped with cable or satellite TV.
Transportation is made convenient with the community's operated transportation service, allowing residents to easily access nearby areas. For those interested in staying connected, there is a computer center and Wi-Fi/high-speed internet available.
Meals are prepared and served in a restaurant-style dining room, catering to special dietary restrictions as needed. Residents can also choose from three nearby cafes and four restaurants for additional dining options.
To keep residents active and engaged, Rosewood Health And Rehab Center offers various amenities such as a fitness room, gaming room, small library, and outdoor spaces like gardens. Planned daily activities and resident-run activities provide opportunities for social interaction and entertainment throughout the day.
The care services provided ensure 24-hour supervision and assistance with activities of daily living such as bathing and dressing. The highly trained staff also assist with transfers when needed. Medication management is offered to ensure that residents receive proper medication on time.
For added convenience, move-in coordination is provided to ease the transition into the community. Housekeeping services maintain cleanliness within each resident's private bathroom and kitchenette if desired.
Residents who require special dietary considerations or have diabetes will benefit from custom meal preparation following specific diets. Transportation arrangements are made for appointments at nearby physicians' offices or pharmacies.
The surrounding area offers ample amenities including two parks for leisurely walks and recreational activities, 11 pharmacies for easy access to medications, three physicians' offices for medical care availability, three places of worship for spiritual needs, as well as one hospital located conveniently nearby.
With its comprehensive range of amenities, expert care services, and proximity to essential amenities, Rosewood Health And Rehab Center provides a comfortable and accommodating assisted living community for seniors in Independence, MO.
Rosewood Health And Rehab Center is located at 1415 West White Oak, Independence, MO 64050 in Jackson County, Missouri
Rosewood Health And Rehab Center on seniors.fyi includes 41 photos including images showing interior, dining, swimming pool, outdoors, decor, trees, indoor pool, spa, and more.
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