White Oak Living Center
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1515 West White Oak, Independence, MO 64050
For more information about senior living options: (844) 490-3973
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They describe The Groves as a great place to work, with awesome staff. The Groves Rehab and Healthcare is an amazing place to go for rehab. The admissions team at The Groves Rehab and Healthcare is outstanding. The nursing staff at The Grove Rehab and Healthcare Center are caring and professional. The team at The Groves is amazing. The staff care about the residents. The facility is clean, well-kept, and has a warm, welcoming atmosphere.
The facility has roaches everywhere. Nursing care is very deficient; most of the nursing staff hide so no one calls for care. Staff avoid eye contact with family visitors and do not engage unless persistence is used. A resident sits in dirty diapers and is largely ignored. The resident phone system is down and no longer working, isolating families. There is a lack of accessible management; there are never any managers to speak with. Voicemails for nearly every management person are full so problems cannot be addressed. Cosmetic improvements have been made, but the healthcare provided is horrible. The place is described as terrible and scary, with residents not monitored and at risk of assault. Residents are not fed, miss medications, not bathed, and in some areas lack air conditioning, water pressure, or proper supervision. The food is served late and cold; overall care conditions are unfit. The facility is understaffed and relies on agency nurses who do not care, leading to near-fatal negligence.The collection of reviews paints a picture of two care facilities that inspire a wide range of experiences. On one hand, there are persistent affirmations of a caring culture, dedicated staff, and rooms that feel welcoming. On the other hand, there are stark warnings about neglect, safety lapses, and management gaps. Taken together, the comments reveal two very different realities coexisting under the same name in some cases, and across the broader landscape of long-term care in others. What emerges is a dynamic story of people - residents, families, and employees - grappling with care quality, communication, and trust.
Many reviewers center their narratives on the people who work there, and the sentiment is overwhelmingly positive when it comes to staff devotion and the sense of community. Several voices note that they've worked there for years and genuinely feel the place is a great environment. One person mentions they've been there for more than three years and praises the staff as awesome. Others describe working in RoseWood as a rewarding experience, highlighting resident interactions and a management team that they feel supports staff and treats residents with dignity. A nursing assistant named Taniah emphasizes that the residents are at the heart of the job, the culture is nice, and staffing is supportive. Across these remarks, the consistent thread is that the people who show up to care - nurses, aides, and admissions personnel - can make the difference between a good day and a troubling one.
On the clinical and care side, there are also many positive accounts that spotlight specialized teams, responsive management, and a proactive approach to resident well-being. Reviews about The Groves Rehab and Healthcare frequently point to a strong therapy program and attentive nursing staff. People describe therapy teams that work with residents' schedules to avoid missing sessions, a wound nurse available seven days a week, and management teams that listen and address concerns promptly. The admissions process is praised for its clarity and compassion, with one reviewer calling the admissions team outstanding and another noting that the move-in experience felt smooth and manageable. The overall vibe in these favorable reviews is one of professional, compassionate care that genuinely seeks to support residents and their families through transitions and everyday needs.
Even when care is framed as excellent, there are candid acknowledgments of occasional operational delays or challenges. Positive reviews about nursing and therapy often pair appreciation for staff with a note that busy periods can slow routine tasks. Still, the consensus in these messages is that staff strive to ensure comfort and safety and that the facility remains clean, welcoming, and dedicated to residents' well-being. Commenters praise a culture of caring, the presence of a wound nurse, and the ability of management to listen and respond to concerns - elements that many families interpret as indicators of a high-quality, person-centered environment.
However, a substantial portion of the reviews pull in the other direction with detailed and troubling accounts. A recurring critique is the presence of serious care deficiencies, with one reviewer describing nursing care as "VERY deficient" after a relative spent years there, noting that staff would hide to avoid calls for care, avoided eye contact with visiting family, and left a relative in dirty diapers. The same review laments a nonfunctional resident phone system that hindered contact with loved ones, and a sense that management either could not or would not address persistent issues despite care meetings and assurances. The tone here is urgent and exasperated, portraying elder care failures that feel systemic rather than episodic, with calls to avoid appearing to mislead families about the quality of care based on appearances alone.
Other family voices recount encounters that are shocking in their severity. Several reviews describe situations in which residents experienced neglect, delayed or substandard meals, late or incorrect medications, and a lack of basic hygiene. One particularly damning write-up claims a facility was not only understaffed but also heavily reliant on agency nurses who "don't give a crap about the residents," with multiple ambulance transports resulting from negligence. There are also accusations of assaults, a call for investigations, and explicit warnings to avoid bringing loved ones to the facility. These accounts emphasize safety concerns and a perception that management does not adequately listen to or intervene on behalf of residents.
There are also accusations of financial impropriety and violations of trust, adding another painful dimension to the reviews. One family member alleges theft from a relative's savings, connected to power-of-attorney status, and suggests that the facility's staff did not honor or recognize the family's legal authority in a way that allowed them to secure final expenses. These claims, though isolated in tone within the broader pool of reviews, contribute to a climate of fear and concern about residents' financial protection and the moral obligations of those entrusted with their care.
A number of comments offer a more measured, balanced perspective, acknowledging both strengths and weaknesses. Positive notes about the admissions team, the tour experience, and staff professionalism surface alongside complaints about delays, inconsistent responses, and gaps in health care delivery. A reviewer recounts an encouraging interaction with a staff member named Chastity during a tour, describing her compassion and rapport with residents as highly reassuring during the transition planning. These reflections remind readers that even amid criticism, there are individuals within the facilities who go above and beyond to help families navigate tough decisions and secure better arrangements for loved ones.
What emerges from this extended tapestry of experiences is a nuanced, often contradictory picture. There are clearly moments of genuine care, warmth, and professional excellence - characteristics that families rely on during some of their most stressful times. Yet there are also alarming safety concerns, allegations of neglect, and reports of poor management that have left families feeling betrayed and anxious about the care their loved ones receive. The strongest takeaway is a call for vigilance: prospective residents and their families should conduct thorough, direct assessments, seek out multiple perspectives, and verify the current state of care and staff responsiveness before making decisions.
If you're considering either The Groves Rehab and Healthcare or Rosewood for a loved one, or if you're evaluating a potential move, these reviews suggest several practical steps. First, arrange a comprehensive tour and insist on meeting direct care staff, supervisors, and the facility's leadership. Ask about staff-to-resident ratios, the protocol for medication administration, the status of any ongoing repairs or pest control issues, and how the facility handles family input and care planning. Second, request recent quality metrics, incident reports, and a clear outline of how emergencies and accidents are investigated and addressed. Third, speak with families who have recent, verifiable experiences to understand how a facility handles daily routines, hygiene, nutrition, and resident engagement. By combining these steps with the strong personal impressions many reviewers share - the warmth of staff, the efficiency of admissions, the attentiveness of therapy teams - families can form a well-rounded view that helps them make the best possible choice for their loved ones.
78 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kansas City International (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.White Oak Living Center is an assisted living community located in Independence, MO. We offer a range of care services to meet the individual needs and preferences of our residents. As a Continuing Care Retirement Community (CCRC), we provide a continuum of care options, ensuring that residents can age in place comfortably.
Our community offers spacious and fully furnished apartments with private bathrooms and kitchenettes, providing residents with the independence they desire while also offering support when needed. Housekeeping services ensure that our residents' living spaces are always clean and tidy.
We understand the importance of staying connected and engaged, which is why we provide amenities such as Wi-Fi/high-speed internet access, a computer center, and a small library. Our fitness room and wellness center enable residents to maintain an active and healthy lifestyle.
Delicious meals are served restaurant-style in our dining area, accommodating special dietary restrictions. Additionally, we offer assistance with meal preparation and service for those who require it.
At White Oak Living Center, we prioritize the well-being of our residents. Our dedicated staff provides 24-hour supervision, assistance with activities of daily living such as bathing and dressing, medication management, and transportation arrangements for non-medical purposes.
Our community also offers various opportunities for socialization and recreation. Residents can enjoy planned day trips, resident-run activities, scheduled daily activities, fitness programs, concierge services, and gaming rooms. Three nearby cafes, two parks, eleven pharmacies, three physicians' offices, four restaurants,and three places of worship contribute to convenience for both residents and their families. Additionally there is one hospital nearby ensuring quick access to medical care if needed.
At White Oak Living Center in Independence, MO we strive to provide a comfortable and engaging assisted living experience where our residents can thrive in a safe environment surrounded by compassionate care.
White Oak Living Center is located at 1515 West White Oak, Independence, MO 64050 in Jackson County, Missouri
White Oak Living Center on seniors.fyi includes 6 photos including images showing interior, bedroom, bathroom, decor, living room, seating, windows, reading area, and more.
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Interior
Decor
Living Room
Bedroom
Dining
Bookshelves
