Parkview Healthcare
Save128 North Hardesty, Kansas City, MO 64123
For more information about senior living options: (844) 490-3973
Parkview is a place where the people make the biggest difference. Across many comments, there's a clear message: the staff stand out as the strongest asset. Phrases like "The staff here make all the difference. You won't find better people" sit alongside notes that the team is "really dedicated" and that the work they do is hard but performed consistently every day. Several reviewers emphasized that the staff are not just competent caregivers but genuinely kind and caring people who treat residents with respect. The sentiment recurs: this is a place where the human touch is visible in how residents are spoken to, attended to, and included in daily life.
The sense that Parkview's team acts as a family emerges repeatedly. Visitors and residents alike describe a culture that feels almost familial - careful, attentive, and personalized. One reviewer noted that Parkview's team "became family during my visits," highlighting open communication, careful follow-through on care plans, and a willingness to take time to understand each resident's unique needs. The environment is described as welcoming and warm, with residents and staff sharing moments of laughter and connection. The care goes beyond medical tasks; there is an ongoing emphasis on dignity, respect, and meaningful interaction, underscored by mentions of prayer, communal activities, and a supportive atmosphere among both residents and staff.
That sense of community is complemented by positive remarks about administration and leadership. Several comments singled out the new administrator as a responsive and helpful presence for questions and guidance. A veteran in health care who has worked in many facilities expressed appreciation for the support from administration, corporate teams, and coworkers, noting that Parkview feels like a safe, supportive "Parkview family." The Business Office Manager (BOM) is described as amazing by some, and others mention the overall leadership as something that fosters open lines of communication and a family-forward approach to resident care. There are even nods to specific programs and opportunities for residents to be self-sufficient, with staff and residents sharing moments of prayer and mutual support.
The reviews also reveal several bright spots that contribute to a sense of well-being. The facility's programs and the way staff encourage self-sufficiency are praised, as are the light moments - like a visiting therapy or support network - that reinforce a sense of normalcy and engagement. One reviewer highlighted church services and the happiness residents showed during those activities, while another called out the social worker as particularly helpful. The presence of a visiting puppy, a lighthearted detail, is repeatedly cited as something special that brings joy to residents and their families. Together, these elements contribute to a picture of a place where care is not just about medical needs but about cultivating a humane, hopeful environment.
Not all reviews align with the glowing tone, however. A number of comments raise serious concerns about safety, cleanliness, and day-to-day operations. Some visitors described troubling experiences of theft and insecurity, recounting that items left for loved ones or gifts for residents were taken, which understandably raises alarm about the security and accountability within the facility. Other reviews paint a far less rosy picture: reports of dirty rooms, profanity among staff, and tensions among nurses who don't seem to get along. There are accounts of animals or pests, dead mice or mice sightings, and water bugs, all of which speak to maintenance and sanitation challenges that undermine trust. Food quality and preparation are flagged as a problem by several reviewers, with mentions of meals that residents or their families found unacceptable or poorly prepared.
There are also statements about delayed response to calls, with one resident describing a call light left unanswered for hours, and about missing personal belongings, including an expensive iPad. These experiences contrast sharply with the ideals of responsiveness and respect that many reviewers associate with Parkview. Some comments question the adequacy of the facility's amenities, noting that what is described as "amenities" on the website may feel like basic care, and puzzling comparisons to other settings where more features or comforts exist. A few letters go so far as to depict the place as unsafe or unfit for humans in harsh terms, underscoring the gaps between the best intentions of staff and the realities of daily operations.
Amid the criticisms, there are also stories of resilience and improvement. Several reviewers acknowledge that improvements have happened over time when concerns were raised, and they credit staff for listening and taking constructive action. One visitor remarks that after voicing concerns, changes began to take shape, and a familiar refrain from another review is gratitude for being heard and for the chance to see progress. There are accounts of residents receiving better care once families advocated for them and found collaborative pathways with hospital partners or other facilities to ensure the right level of care. Even the most negative voices sometimes acknowledge that staff are kind, good people who are doing their best under challenging circumstances.
Overall, the picture of Parkview is a blend of warmth and rigor, devotion and strain. The generous praise for the caring, dedicated staff and the sense of a family-like community is balanced by serious concerns about safety, cleanliness, pest and maintenance issues, and the adequacy of amenities and resources. What remains consistent across the many perspectives is a clear call for ongoing improvement: to translate the abundant goodwill and genuine care of so many employees into an environment that is not only compassionate but consistently clean, safe, well-maintained, and responsive to the needs of every resident. If Parkview can sustain the strengths that multiple reviewers celebrate - open communication, personalized care, and a true sense of belonging - while addressing the operational gaps noted by others, it has the foundation to be a place where the staff's humanity and the residents' dignity are consistently safeguarded.
Parkview Healthcare in Kansas City, MO is a beautiful assisted living community that offers exceptional care and a wide range of amenities to enhance the quality of life for its residents. Located in a vibrant neighborhood, the facility provides easy access to various cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals.
The community boasts a well-appointed beauty salon where residents can enjoy pampering services. They also have access to cable or satellite TV in their private rooms for entertainment. Community-operated transportation is available for outings and appointments. For those who enjoy technology, there is a computer center with high-speed internet access.
Residents can savor delicious meals in the elegant dining room with restaurant-style dining services. Special dietary restrictions are accommodated to ensure everyone's nutritional needs are met. The kitchenette allows residents to prepare snacks or light meals if they prefer.
A variety of recreational facilities are provided within the community. A fitness room is available for those who wish to engage in physical activities, and a gaming room offers opportunities for friendly competition and socializing. The small library provides leisurely reading options. Outdoor spaces and gardens provide a tranquil environment where residents can relax and enjoy nature.
The dedicated staff at Parkview Healthcare offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are provided to ensure all medications are taken as prescribed. Residents with diabetes will receive specialized diet plans to manage their condition effectively.
To keep residents engaged and socially active, various planned activities are organized on a daily basis by both staff members and resident volunteers. Concierge services help plan day trips to nearby attractions for added enjoyment.
Parkview Healthcare strives to create an inclusive atmosphere that promotes wellness and independence for its residents. They prioritize providing excellent care while ensuring individuals maintain their dignity and privacy. With its comprehensive amenities and convenient location near essential establishments, this assisted living community offers a comfortable and enriching lifestyle for all residents.
Parkview Healthcare is located at 128 North Hardesty, Kansas City, MO 64123 in Jackson County, Missouri
Parkview Healthcare on seniors.fyi includes 8 photos including images showing landscaping, building, outdoor, interior, lighting, garden, tree, entrance, and more.
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