Glennon RCF

Pros

• Parkview's staff are dedicated, kind, and caring, treating residents with respect.
• Parkview's team feels like family during visits, with open communication and care plan follow-through.
• Parkview is a great place with responsive, friendly staff.
• The new administrator has been very helpful with questions.
• Parkview continues to care for and love each resident as their own, fostering a family environment.
• Parkview even has a puppy that visits residents daily.
• The nurses and CNAs at Parkview are wonderful.
• Parkview's programs support resident self-sufficiency and the staff work hard.
• Staff and social workers are friendly and helpful.
• Residents have improved and recovered under Parkview's care.

Cons

• The facility is terrible.
• The facility is dirty.
• There is a lot of profanity among the nurses.
• The place is full of thieves.
• It is sickening to see theft from elderly and disabled residents.
• It is the worst place to have a family member, as they don't take proper care and the food is gross.
• A resident reported that a call light remained unanswered for hours and an iPad went missing.
• There is no visiting area or craft room for residents.
• It is a horrible place not fit for humans or animals.
• A resident reported finding a dead mouse on a sticky trap.

Review

There is a strong throughline in these reviews: the people who work at Parkview are what makes the place stand out. Many reviewers emphasize that the staff are among the best you'll find, describing them as dedicated, kind, and hard-working. One person even says, "You won't find better people," while others point to the sustained effort they see day in and day out. Residents and families repeatedly note that the staff treat people with respect and warmth, and several reviews compare the care environment to a family setting where the team truly cares about each resident.

Beyond individual kindness, reviewers describe a culture of connection and communication. Staff are praised for open communication, following through on care plans, and taking time to understand each resident's unique needs. The sense that the Parkview team has become "family" is echoed by several remarks about how they stay engaged with residents and their families. In addition to professional attention, little touches matter too - things like a visiting puppy that brings smiles to residents and staff who reflect a shared commitment to nurturing a positive, supportive atmosphere.

Programs and daily life at Parkview receive positive mention as well. Reviewers point to the staff's ability to keep people engaged and to help residents stay self-sufficient where possible. The board or leadership is described as capable and approachable (one reviewer notes the BOM is amazing), and the overall environment is depicted as supportive and collaborative - staff and residents often seen praying together, sharing time, and enjoying meaningful activities. Church services and other communal activities are highlighted as meaningful moments of connection for residents.

There are clearly multiple, nuanced experiences of administration and care beyond the general praise for staff. Several reviews note that a new administrator has been responsive and helpful with questions, and that administration, corporate teams, and coworkers create a more supportive environment than in other facilities the reviewers have known. Some comments reflect a calm optimism: after voicing concerns or questions, reviewers feel listened to and see signs of improvement or proactive problem-solving. In a few cases, people describe moving a family member to another facility after evaluating needs, while still acknowledging Parkview's efforts to listen and respond when issues arise.

Not everything is uniformly positive, however. A number of reviewers recount serious concerns that stand out in contrast to the otherwise favorable impressions. Instances of theft, with one family member noting items being taken from a resident's room, generate strong feelings about safety and trust. There are reports of pests and cleanliness problems - mice, water bugs, and a generally dirty environment in at least one account - that color the view of the facility for some families. Complaints about the food quality and meal service are also raised, along with criticism of the overall feel of the place and the adequacy of visiting areas or spaces for residents. Some reviews describe staff as overworked and indicate that burnout can contribute to perceived gaps in care.

The inconsistency in experiences is a recurring theme. While many praise the staff and the family-like culture, others describe a nursing home where the environment and amenities don't always live up to expectations or where basic comforts and safety concerns take center stage. A few reviewers point to long delays in basic assistance - call lights going unanswered for hours - and to items going missing, which understandably raises anxiety for residents and families. There are even stark statements like "This place is terrible" and "not fit for humans or animals" from those who have faced what they believe to be neglectful or unsanitary conditions, underscoring that experiences can diverge widely depending on the day, wing, or staff on duty.

Throughout the collection, there are glimmers of progress and resilience. Some reviewers recount improvements after speaking up - staff listening, care plans being adjusted, and better communication with families. A reviewer who recently joined the Parkview community notes that improvements have been made, employees are visibly more engaged, and that the administration's openness to feedback has contributed to a better experience since their initial concerns. Others celebrate the small victories: friendly social workers, supportive teams, and residents who feel valued and cared for in the moment, even as they acknowledge ongoing challenges.

The personal stories add texture to the overall portrait. A reviewer with healthcare experience describes feeling more supported by Parkview's administration, corp, and coworkers than at other facilities, highlighting a sense of belonging among residents and staff. Another review emphasizes medical and caregiving attention that helps a loved one recover and regain strength, with grateful notes about the care from nurses, CNAs, and other staff. Yet elsewhere, a resident's account of a frightening, negative day - lack of meals, a missing iPad, and perceived neglect - stands as a stark counterpoint, reminding readers that a nursing facility is a complex system where one day can differ dramatically from the next.

Taken together, the reviews portray a facility with a genuine, person-centered core that many families value deeply. The Parkview team's kindness, communication, and ability to create a family-like environment are repeatedly praised and described as the heart of the place. At the same time, the records underscore real concerns about cleanliness, safety, food quality, and consistent staffing - issues that can significantly influence a family's comfort and trust. The mix of heartfelt gratitude and critical caution suggests a facility that is capable of strong, compassionate care, yet one that still faces meaningful challenges that require ongoing attention and accountability from leadership, staff, and the broader system surrounding long-term care.

This part of Kansas City, Missouri offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient living environment. With several parks nearby for outdoor recreation and relaxation, as well as various restaurants, cafes, and pharmacies within a short distance, residents can easily access all their daily necessities. Additionally, there are reputable physicians and hospitals in the area for any healthcare needs that may arise. Places of worship are also conveniently located for those seeking spiritual fulfillment. The availability of public transportation options like the KC Streetcar and Amtrak makes it easy for seniors to explore the city or visit neighboring areas if desired. Overall, this part of Kansas City provides a well-rounded community with a range of resources to support senior living.

Parks

• Budd Park (0.2 miles)
• Bar K Dog Bar (3.2 miles)
• Central Park (3.4 miles)
• Washington Square Park (3.9 miles)
• Rotary Park (4.3 miles)
• Paradise Falls (4.4 miles)
• Historic Hyde Park (5.3 miles)

Pharmacies

• Walgreens (0.5 miles)
• CVS Pharmacy (3.5 miles)
• Walgreens (3.7 miles)
• CVS Pharmacy (4 miles)
• Walgreens (4.6 miles)
• Costco 0375 (4.6 miles)
• CVS Pharmacy (5 miles)

Restaurants

• Portia's Cafe (1.6 miles)
• Soiree Southern Cajun Fusion Steakhouse (2.9 miles)
• Garozzo's Ristorante (2.9 miles)
• Johnny's Tavern (3.5 miles)
• Grinders (3.6 miles)
• Casual Animal Brewing Company (3.6 miles)
• RecordBar (3.6 miles)

Physicians

• Cerner Healthe Pharmacy (2.8 miles)
• Orthopedic Health of Kansas City formerly Drisko, Fee & Parkins ( DFP ) - North Kansas City (3 miles)
• John D. Eatman, MD (3 miles)
• Graham Bruce D (3.1 miles)
• Fairmount Family Medical Care (3.5 miles)
• Meritas Health Corporation (5.1 miles)
• KC CARE Health Center (5.2 miles)

Hospitals

• North Kansas City Hospital (3 miles)
• Kansas City VA Medical Center : Midwest Biomedical Research (3.5 miles)
• Truman Medical Center (3.6 miles)
• Children's Mercy Research Institute (3.7 miles)
• VA Honor Annex (5.9 miles)
• Saint Luke's Hospital of Kansas City (6 miles)
• Cambridge A Pre/Post (6.1 miles)

Places of Worship

• Resurrection Downtown (3.6 miles)
• Trinity United Methodist Church (4.7 miles)
• Community of Christ Temple (5.2 miles)
• North Cross United Methodist Church (5.2 miles)
• Central United Methodist Church (6.6 miles)

Cafes

• Messenger Coffee Co. (3.6 miles)
• Mildred's (3.9 miles)
• Panera Bread (4 miles)
• Filling Station (4.3 miles)
• Blip Roasters (4.4 miles)
• Billie's Grocery (4.5 miles)
• Starbucks (5.6 miles)

Transportation

• KC Streetcar (4 miles)
• Amtrak Kansas City - Union Station (4.1 miles)