Harold And Louise Assisted Living
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135 Communication Drive, Hannibal, MO 63401
For more information about senior living options: (844) 490-3973
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The collection of reviews paints a highly mixed portrait of Harold and Louise, a care facility in the Hannibal area. On one hand, the place is lauded as among the nicest and most comfortable residential facilities people have encountered, with modern amenities and a home-like atmosphere. Several commenters describe the environment as welcoming and well maintained, noting features such as Wi-Fi and smart TVs in every room with cable, a clean and well-organized lobby, and a general sense of warmth that makes residents feel at home. One observer even labeled it the nicest facility they have ever visited, comparing it favorably to another place that used to be well regarded but no longer exists.
A common thread among the positive posts is the role of Libby Griggs, described repeatedly as an outstanding administrator and leader. Reviewers emphasize that Libby puts resident care first and that she answers questions promptly, keeps staff on track, and guides the facility with a focus on residents' well-being. The praise isn't limited to Libby alone; residents frequently mention Micah as well, noting that he brings energy and cheer to the environment. The sentiment across these comments is that Libby and Micah, along with the broader team, create a supportive, family-like atmosphere that residents and families appreciate. Several entries explicitly say Libby is the best boss or administrator and commend the leadership as a major factor in the facility's overall quality.
In addition to the leadership and atmosphere, several posts highlight the positive, people-centered culture of Harold and Louise. People describe the staff as hard-working and friendly, with residents expressing gratitude for the care they receive. The facility is portrayed as updated and well-maintained, with residents and staff alike feeling that the environment is conducive to a good quality of life. Some reviewers speak from personal experience, mentioning work therapy programs and the sense of community that comes from living and working in the same place. The sense of belonging and family feels recurring, with many accounts stating that residents are cherished and well cared for.
Despite the overwhelmingly favorable notes, there are clear and hard cautions within the same pool of reviews. A subset of commenters reports significant concerns about the facility's operations and safety. One blunt assessment labels the place as a terrible facility, describing unprofessionalism and laziness, and there are cautions about the overall experience being less than ideal. A provocative line suggests the presence of "blackballing activities," which adds a sense of perceived dysfunction and conflict within the setting. Another reviewer signs off with a stark warning to be careful when sending loved ones there, underscoring the seriousness of the negative perspective.
There are also more concrete negative details that recur in the postings. One caller mentions bed bugs "everywhere," a striking complaint that raises obvious health and comfort concerns for residents and families alike. This type of critique contrasts sharply with the more glowing descriptions of amenities and staff, reminding readers that problems can exist even in facilities that otherwise seem well run. There are mentions of residents who may be challenging or unappreciative, suggesting that behavior or mood issues inside the resident population can impact the overall atmosphere and perceived quality of care. A few posts also suggest that management changes or new leadership may have altered the experience in ways some residents found positive and others felt unsettled by, as indicated by phrases like "Under new Management."
Beyond these polarized views, several entries emphasize that individual experiences at Harold and Louise can vary significantly. Some residents speak about feeling welcomed and valued, with kindness and attentive care, while others point to areas needing improvement or disruption caused by internal dynamics. The repeated emphasis on Libby's leadership, combined with occasional stern warnings about problems, creates a nuanced picture: the facility appears to offer strong, person-centered care and a supportive team for many, yet it is not without serious concerns raised by others.
In sum, the reviews collectively portray Harold and Louise as a facility with strong strengths and notable leadership, particularly attributed to Libby Griggs, who is celebrated as an exceptional administrator and a key driver of high-quality resident care. The environment is described as modern, cozy, and family-oriented, with a welcoming lobby, comfortable rooms, and a staff that is dedicated and hardworking. However, the feedback is not universally positive. There are credible complaints about safety issues (bed bugs), professional shortcomings, and internal conflicts or management changes that some readers interpret as signs of trouble. For anyone considering Harold and Louise, the prevailing message is to weigh the consistently praised aspects - the staff, leadership, and homey environment - against the more serious cautions voiced by other residents and families, and to seek direct, current observations to determine whether the facility will meet their specific needs and expectations.
Harold and Louise Assisted Living in Hannibal, MO is a vibrant and comfortable community designed to provide exceptional care and support for seniors. With a wide range of amenities and care services, we strive to create a welcoming and nurturing environment for our residents.
Our spacious living accommodations are fully furnished, ensuring that our residents feel at home from the moment they move in. Each apartment includes a kitchenette, allowing for independent living and meal preparation if desired. Our housekeeping services ensure that the living spaces are always clean and tidy.
We understand the importance of staying connected, which is why we offer Wi-Fi/high-speed internet access throughout the community. Residents can enjoy their favorite shows with cable or satellite TV in their own apartments or gather in the dining room to share meals with friends.
At Harold and Louise Assisted Living, we believe that staying active and engaged is essential for overall well-being. Our residents have access to outdoor spaces where they can enjoy fresh air and beautiful gardens. In addition, our small library offers a quiet space for reading or browsing through books.
Our professional staff provides round-the-clock supervision, offering assistance with activities of daily living such as bathing, dressing, transfers, and medication management. Special dietary requirements are catered to, including diabetes diets and other dietary restrictions. We also offer a mental wellness program to ensure that residents' emotional well-being is nurtured along with their physical health.
Residents can participate in resident-run activities or partake in scheduled daily activities planned by our staff. Nearby cafes, parks, pharmacies, restaurants, transportation options, places of worship, and hospitals enhance convenience and accessibility for both residents and their families.
At Harold and Louise Assisted Living in Hannibal, MO, we prioritize the comfort, safety, and happiness of our residents while providing them with all the necessary support required for a fulfilling retirement experience.
This area of Hannibal, Missouri offers a convenient and diverse range of amenities for seniors looking to settle in the community. With multiple healthcare facilities nearby, including Clarity Healthcare, Hannibal Regional Hospital, and International Eyecare Center, residents have access to quality medical care within close proximity. Additionally, there are several places of worship for spiritual support such as Granted Ministries and Immanuel Baptist Church. For dining options, seniors can enjoy a variety of restaurants including Wendy's, KFC, and Golden Corral. Nearby parks like Huckleberry Park provide opportunities for outdoor recreation and relaxation. Transportation services like Alamo and U-Haul are easily accessible for getting around town. Pharmacies like Walgreens and CVS Pharmacy ensure easy access to medication needs. Overall, this part of Hannibal offers a well-rounded environment suitable for senior living with its blend of healthcare services, dining options, recreational spaces, transportation services, and more.
Harold And Louise Assisted Living is located at 135 Communication Drive, Hannibal, MO 63401 in Ralls County, Missouri
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