Sholom Community Alliance Home

Pros

• The staff at Sholom Home West is described as wonderful, kind, and caring, providing excellent support for residents and their families.
• Residents enjoy engaging with the nurses and appreciate the compassionate care they receive during their stay.
• The facility offers good food and even provides meals for family members visiting residents, creating a positive dining experience.
• Sholom Home West is praised for its clean environment and well-maintained facilities, contributing to a pleasant atmosphere for residents.
• Many visitors commend the variety of activities available for residents, such as bingo, classes, choir participation, and movie nights, which enhance their social engagement.
• Family members feel supported by the facility's communication efforts and appreciate regular care conferences that help keep them informed about their loved ones' well-being.
• Overall health outcomes for residents are noted to be better than the state average in many areas, reflecting high standards of care within the facility.

Cons

• The Memory Care unit at Sholom Home West does not keep staff or residents safe, with reports of understaffing and dangerous medication administration practices.
• Residents experience long waits for assistance with basic needs, such as using the toilet, due to chronic understaffing.
• There are concerns about theft of personal items and poor food quality within the facility.
• A resident suffered significant injuries, including broken ribs, due to staff errors and neglect.
• Family members report a lack of engagement from many staff members and inadequate communication regarding care plans.
• New admissions receive little guidance on navigating the facility's operations, leading to confusion and unmet needs.
• Some staff exhibit surly attitudes towards residents and their families, impacting the overall care experience negatively.
• Medications may not be timely provided, leading to unnecessary pain for residents in need of immediate relief.
• Cleanliness issues have been reported, with some residents not having their bed linens changed regularly during their stay.
• There is a fear among residents' families that concerns raised might lead to retaliation or decreased quality of care for their loved ones.

Review

Sholom Home West has become a focal point for family members seeking care for their loved ones, particularly in the realms of memory care and long-term rehabilitation. Reviews reflect a diverse range of experiences with the facility, highlighting both commendable aspects and significant shortcomings. Many families express gratitude for the compassionate staff who provide regular communication and support, making it easier for those living out of state to stay connected with their loved ones. The positive interactions between residents and nurses are often praised, showcasing the essential human touch that can make a difficult transition more bearable for families.

Amidst these favorable remarks, some residents' family members have raised serious concerns about safety and staffing levels at Sholom Home West. Several reviews point to instances of inadequate staffing that compromise the quality of care provided in memory care units. Reports indicate that during busy shifts, medical professionals have been left attending to an overwhelming number of patients without adequate support, which can lead to dangerous situations regarding medication distribution. Such understaffing issues not only place residents at risk but also contribute to an environment where staff morale may be negatively impacted.

Furthermore, there are alarming reports regarding theft within the facility as well as neglect towards certain residents’ basic needs. Some families disclosed experiences where valuable personal items went missing or where relatives did not receive timely assistance with fundamental tasks like using the restroom—a delay reportedly lasting up to two hours due to insufficient staff members on duty. These experiences paint a troubling picture of potential negligence and disregard for resident welfare in moments when immediate attention is crucial.

The quality of food served at Sholom Home West also drew mixed feedback from reviewers. While some enjoyed nutritious meals delivered directly to family members accompanying their loved ones during mealtimes, others criticized the overall culinary offerings as subpar or lacking variety. Nutritional deficits were noted in certain cases where residents appeared malnourished and needed additional supplements or snacks—an issue only addressed after intervention by concerned family members.

On a more optimistic note, many families shared stories about positive rehabilitation experiences after hospitalization stays at Sholom Home West. In particular, one reviewer described how their loved one had access to programs such as bingo and Yiddish language classes while enjoying cozy accommodations designed for comfort and engagement. These activities seem instrumental in providing mental stimulation for residents amid challenging circumstances associated with aging or illness.

Finally, ongoing themes that emerged across reviews included a desire for improved communication strategies within management protocols so that concerns could be reported anonymously without fear of retaliation against residents or their families. Additionally, suggestions were offered regarding enhancing social programming aimed specifically at addressing anxiety and depression among long-term residents—acknowledging that while many elements are commendable within this long-term care model, there remains considerable room for growth toward achieving comprehensive resident well-being.

In conclusion, Sholom Home West stands as a multifaceted institution characterized by caring staff who facilitate meaningful connections between families and their loved ones amidst challenging transitions into long-term care settings; however, glaring issues regarding staffing levels, safety measures, nutrition standards, and communication channels merit attention from administration if they wish to uphold an environment conducive not only to physical health but emotional satisfaction as well.

Restaurants

• Taco Bell (0.4 miles)
• Chick-Fil-A (0.7 miles)
• McDonald's (1.8 miles)
• Bunny's Bar & Grill (2.1 miles)
• Olive Garden (2.7 miles)
• BLVD Kitchen & Bar (2.8 miles)
• Taco Bell (2.8 miles)

Parks

• Aquila Park (0.7 miles)
• Dakota Dog Park (2.2 miles)
• McGuire Park (4.3 miles)
• Parkers Lake Park (5.6 miles)
• Loring Park (5.9 miles)
• Centennial Lakes Park (6 miles)
• French Regional Park (6.1 miles)

Cafes

• Angel Food Bakery & Coffee Bar (1 miles)
• Jinx Tea (3.5 miles)
• Spyhouse Coffee (5.1 miles)
• Dunn Brothers Coffee (5.8 miles)
• Starbucks (5.9 miles)

Pharmacies

• Walgreens (1.2 miles)
• Walgreens (1.9 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (2.7 miles)
• Lunds & Byerlys 50th Street Edina (3.6 miles)
• Walgreens (3.6 miles)
• Walgreens (3.7 miles)

Places of Worship

• Shepherd of the Hills Lutheran Church (1.5 miles)
• St Therese of Deephaven (5.7 miles)
• Westminster Presbyterian Church (6.3 miles)

Hospitals

• Park Nicollet Methodist Hospital (1.7 miles)
• Regency Hospital (4.8 miles)
• Fairview Southdale Hospital (4.9 miles)
• Abbott Northwestern Center For Outpatient Care (5.3 miles)

Physicians

• Children's Hospitals and Clinics of Minnesota's Ear, Nose and Throat (3.7 miles)
• Ellgaard Annemarie Park Nicollet Clinic Carlson Parkway Minnetonka (4.4 miles)
• Twin Cities Orthopedics Edina - Crosstown (4.7 miles)
• University of Minnesota Physicians Heart at Fairview Southdale Hospital (4.9 miles)
• Fairview Southdale Physicians Building (4.9 miles)
• CCRM Fertility of Minneapolis (4.9 miles)
• Metropolitan Dermatology & Cutaneous Surgery PA (5.6 miles)

Theaters

• 0705 Amc Southdale 16 (5.3 miles)