Sholom Home West

Pros

• Sholom Home West is excellent and does a good job of keeping the place clean.
• The staff at Sholom Home West are very good with people and provide excellent care.
• The food at Sholom Home West is really good.
• Sholom Home West provides a positive experience for residents and offers various activities and classes.
• The facility at Sholom Home West is clean, orderly, and safe.
• The staff at Sholom Home are kind, respectful, and treat residents and visitors well.
• Sholom Home provides excellent and conscientious care to its residents.
• Sholom Home has better health outcomes than the state average in most areas.
• Sholom Home offers on-site kosher meals and Jewish services.
• There are positive aspects of the facility but there could be improvements in addressing staff concerns and providing additional mental health services for residents' well-being.

Cons

• "My friend's mom is on the memory care unit 3S. My friend didn't want to leave this rating so I will. Sholom does not keep their staff or resident's safe at the St.Louis park location memory unit."
• "My Sistert is a resident. This place is always understaffed. It takes up to 2 hours to get help with toilet facilities. They overbill."
• "Think twice before taking your love ones there. My mother of 93 ended up with lost denture, big golf size himatoma on her eyes, 4 broken ribs."
• "My sister was transferred here to recover from several issues... Not once in two weeks did they ever change her bed linens and when asked for clean linens they were handed to me with a strong 'you are bothering me' attitude and not even the courtesy of eye contact."
• "My wife spent 12 days at Sholom Home West recently in the transitional care unit... Some of the staff are surly... The first three days at Sholom were a nightmare."
• "I've read some comments from other patients at other facilities and I fear that most transitional care facilities are just as bad, if not worse..."
• "Most of the staff are excellent, but it appears to be difficult to report concerns about staff, should any arise, without concerns of retaliation or decreased care."

Review

Sholom Home West, a long-term care facility located in St. Louis Park, Minnesota, has garnered a mix of reviews reflecting varying experiences from residents and their families. While some visitors report positive interactions and quality care, others express serious concerns about staffing levels, safety issues, and the overall treatment provided to residents.

For those who have had favorable experiences with Sholom Home West, the praise is often centered around the staff's kindness, attentiveness, and knowledgeability. One family member relayed that her husband received excellent care during his stay in a double room equipped with essential amenities. The facility's cleanliness and the quality of food provided?offering meals for both residents and their families?were notably appreciated. Activities like bingo, movie nights, and classes (including Yiddish) contribute to an engaging environment for residents who want to maintain social ties while recovering from various health issues.

However, contrasting reports highlight significant deficiencies within the memory care unit and transitional care offerings at Sholom Home West. Several reviewers expressed alarm over understaffing concerns that led to delayed assistance when residents needed help with fundamental needs like using the toilet or receiving medication. In one instance, a friend described witnessing a nurse operating alone while administering medications to more than two dozen patients?a situation deemed dangerous by observers. This lack of proper staffing not only raises questions about immediate patient safety but also hints at systemic issues that need urgent attention.

Another unsettling aspect of complaints revolves around issues related to personal belongings and hygiene standards. Reviewers noted instances of stolen items?including hearing aids and clothing?and reported a strikingly poor response from staff when approached about cleaning linens or ensuring adequate nourishment for residents struggling with dietary needs. A family member reported that their sister went without clean sheets during her two-week stay and was malnourished until intervention by a social worker occurred?raising red flags regarding how personal care is managed in this facility.

Negative sentiments were also echoed by individuals reflecting on severe incidents faced by their loved ones; one reviewer cited injuries resulting from staff errors and inadequate supervision leading to serious harm such as broken ribs?a stark reminder of the physical risks associated with poor oversight in caregiving environments. Reports of emotional distress among residents further complicate the narrative; multiple reviewers observed increased anxiety or depression rates within those housed at Sholom Home West due to perceived indifference from staff.

Despite these critiques, several reviews suggest that there are pockets of excellence within Sholom Home West?s operations. Families recognized moments where dedicated nurses genuinely engaged with patients or where management appeared responsive to specific concerns brought forth by relatives visiting regularly. However, the frustration persists regarding structural inefficiencies hindering comprehensive patient care?a crucial element for many families hoping for consistent quality during vulnerable times.

Overall, Sholom Home West presents a complex portrait reflective of its dual nature: it offers commendable amenities and activities nurturing community engagement but simultaneously suffers from glaring operational shortcomings that could place resident well-being at risk. As families consider entrusting loved ones to this facility?or any long-term care institution?it remains paramount that they thoroughly evaluate both qualitative feedback from other caregivers as well as quantitative metrics regarding staff levels and care outcomes in order to make an informed choice tailored specifically to their needs.

Restaurants

• Taco Bell (0.4 miles)
• Chick-Fil-A (0.7 miles)
• McDonald's (1.8 miles)
• Bunny's Bar & Grill (2.1 miles)
• Olive Garden (2.7 miles)
• BLVD Kitchen & Bar (2.8 miles)
• Taco Bell (2.8 miles)

Parks

• Aquila Park (0.7 miles)
• Dakota Dog Park (2.2 miles)
• McGuire Park (4.3 miles)
• Parkers Lake Park (5.6 miles)
• Loring Park (5.9 miles)
• Centennial Lakes Park (6 miles)
• French Regional Park (6.1 miles)

Cafes

• Angel Food Bakery & Coffee Bar (1 miles)
• Jinx Tea (3.5 miles)
• Spyhouse Coffee (5.1 miles)
• Dunn Brothers Coffee (5.8 miles)
• Starbucks (5.9 miles)

Pharmacies

• Walgreens (1.2 miles)
• Walgreens (1.9 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (2.7 miles)
• Lunds & Byerlys 50th Street Edina (3.6 miles)
• Walgreens (3.6 miles)
• Walgreens (3.7 miles)

Places of Worship

• Shepherd of the Hills Lutheran Church (1.5 miles)
• St Therese of Deephaven (5.7 miles)
• Westminster Presbyterian Church (6.3 miles)

Hospitals

• Park Nicollet Methodist Hospital (1.7 miles)
• Regency Hospital (4.8 miles)
• Fairview Southdale Hospital (4.9 miles)
• Abbott Northwestern Center For Outpatient Care (5.3 miles)

Physicians

• Children's Hospitals and Clinics of Minnesota's Ear, Nose and Throat (3.7 miles)
• Ellgaard Annemarie Park Nicollet Clinic Carlson Parkway Minnetonka (4.4 miles)
• Twin Cities Orthopedics Edina - Crosstown (4.7 miles)
• University of Minnesota Physicians Heart at Fairview Southdale Hospital (4.9 miles)
• Fairview Southdale Physicians Building (4.9 miles)
• CCRM Fertility of Minneapolis (4.9 miles)
• Metropolitan Dermatology & Cutaneous Surgery PA (5.6 miles)

Theaters

• 0705 Amc Southdale 16 (5.3 miles)