Sholom Home West in Saint Louis Park, MN
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3620 Phillips Parkway South, Saint Louis Park, MN 55426
For more information about senior living options: (844) 490-3973
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Sholom is a caring and well-run skilled nursing facility. The care provided to residents is exemplary, and the staff's kindness is deeply appreciated. The nursing staff at Sholom are angels on earth. Sholom West is a well-run facility with staff who truly care about residents. The staff are very nice and cooperative, making stays smooth. The physical therapy and occupational therapy programs are excellent and instrumental in recovery. The facility is clean, well-maintained, and comfortable, with pleasant rooms. Families report warm, welcoming, and supportive staff who communicate well. The activities program is amazing and engaging. On-site kosher meals and Jewish services are a positive feature for residents.
The facility is described as awful, with no passion for the residents and patients left in rooms without help. The staff are described as absolutely horrible, with a horrible attitude toward helping with anything. Staffing is consistently inadequate, especially on weekends, leading to slow or insufficient care. Residents are left hungry, not clean, and bed pans are unavailable or hard to get. There are serious safety concerns, including memory care unit safety issues and failure to keep residents safe. Pain management and medication delivery are mishandled, with delays and dosing issues. The facility is overpriced for inferior care, with disrespectful staff and management that does not address problems. Families report neglect, malnutrition or dehydration, and injuries due to staff errors. Reviewers warn against choosing Sholom as a residence, advising not to admit loved ones. There are complaints about poor communication and lack of transparency with families.Sholom West is best suited for families seeking a Jewish-centered senior environment with a clear emphasis on rehabilitation and a caring, engaged therapy team. The community shines for residents who need skilled nursing or transitional rehab and who value kosher dining, communal Jewish services, and a schedule that includes organized activities and opportunities for social connection. The facility's layout - large, connected buildings with private rooms, plenty of public spaces, and a welcoming front-line staff - supports a move-from-hospital experience that keeps families involved and reassured. For those who want a place with a defined cultural rhythm and a track record of successful OT/PT outcomes, Sholom West offers a compelling alignment of faith-based culture and clinically oriented care.
The strongest positives center on rehabilitation credibility and consistent, compassionate care. Reviews repeatedly highlight six-day-a-week therapy routines, skilled therapists who help patients regain mobility, and nurses who are described as attentive and patient-focused. Long-tenured staff members - some with eight or more years at the site - contribute stability that families notice and appreciate. The overall environment is clean, orderly, and aesthetically calm, with residents praised for personal attention from aides, social workers, and program coordinators. The activities team, especially teammates like Emily, are cited as going above and beyond to include residents in meaningful moments, which can be a lifeline for emotional well-being during recovery or long-term care.
Yet the most consequential questions hang over staffing reliability, safety, and everyday responsiveness. A sizable portion of reviews centers on serious shortcomings: weekend understaffing, delayed assistance with basic needs, and reports of neglect or poor communication that left families worried about quality of care. Instances of medication delays, missed meals, and gaps in hygiene or bed management surface in multiple accounts, with some families programming a cautionary lens for memory-care scenarios. There are also haunting accusations about safety lapses and even outright neglect in extreme cases. While many residents and families praise individual caregivers, the inconsistencies between shifts and the perception of uneven accountability color the overall impression and must be weighed carefully.
Those tensions are not easily dismissed, but they do not erase the undeniable benefits for many patients. For individuals who come in needing rehab or a supervised transition back to home, the combination of strong therapy services, a culture of empathy among many staff, and a facility that fosters family involvement can translate into real gains. The kosher/Jewish framework and the associated programming also provide a sense of continuity and comfort for families seeking a culturally aligned care setting. The happier testimonials about successful recoveries, positive encounters with therapy teams, and the assurance of a clean, welcoming environment carry substantial weight when compared against the less favorable experiences reported by others.
Consider alternatives if key risks stand out prominently in the decision matrix. If consistent staffing on evenings and weekends, transparent care planning, and reliable nutrition and hygiene support are non-negotiables, it is prudent to compare with facilities known for higher staffing ratios and stronger incident-response cultures. For memory care or for residents with escalating safety needs, the concerns voiced by some families - ranging from staffing gaps to safety and procedural inconsistencies - warrant careful scrutiny and direct observation. If Jewish cultural practices are not a priority, or if a secular environment with different culinary and programming emphases suits the family better, exploring otheroptions may yield a more seamless day-to-day experience.
In sum, Sholom West can be a strong fit for rehab-focused care within a Jewish community framework, especially when families can stay actively involved and request direct access to clinical teams. The facility delivers notable rehabilitative outcomes, compassionate support from many caregivers, and a warm, engaging atmosphere that sustains residents' spirits. However, the real-world variability in staffing, safety-related concerns, and occasional care gaps are meaningful considerations. For families who can monitor closely, demand clear accountability, and value the cultural context, Sholom West stands out as a viable, even laudable option. For those whose top priorities are unwavering staffing reliability, rigorous safety oversight, and consistently high-quality daily care, it is wise to benchmark against peers and keep a close, ongoing assessment after move-in.
154 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sholom Home West, located in Saint Louis Park, MN, is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community boasts a beauty salon where residents can pamper themselves, along with cable or satellite TV for their entertainment. Community-operated transportation is available for outings and appointments, while a computer center and Wi-Fi/high-speed internet keep residents connected.
Meals are served in a tastefully appointed dining room with restaurant-style dining options, and special dietary restrictions are accommodated. Housekeeping services take care of maintaining cleanliness, and move-in coordination simplifies the transition process for new residents.
Sholom Home West also features several areas designed for recreation and relaxation. A fitness room allows residents to stay active, while a gaming room provides opportunities for leisurely activities. Residents can enjoy the outdoors in the garden or outdoor space, or spend quiet moments in the small library.
The community ensures that residents' healthcare needs are met through various care services offered. A 24-hour call system and supervision provide round-the-clock support, while assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management is handled by professional staff who prioritize resident safety. A mental wellness program is implemented to promote emotional well-being.
To further enhance convenience, Sholom Home West offers transportation arrangement for non-medical purposes as well as transportation to doctors' appointments. A wellness center focuses on promoting overall health among residents.
Within close proximity to the community are two cafes for additional dining options and socializing opportunities. Nature lovers will appreciate the three nearby parks where they can enjoy outdoor activities. Accessible amenities like 11 pharmacies and six physicians ensure that medical needs are easily met. Additionally, 17 restaurants offer diverse culinary experiences within reach Residents will also find peace in knowing that there is a place of worship nearby. In case of emergencies, three hospitals are conveniently located in the vicinity.
Overall, Sholom Home West provides an enriching lifestyle for its residents with its extensive amenities, top-notch care services, and convenient location that caters to their every need.
Sholom Home West is located at 3620 Phillips Parkway South, Saint Louis Park, MN 55426 in Hennepin County, Minnesota
Sholom Home West on seniors.fyi includes 13 photos including images showing interior, landscaping, building, flag, trees, windows, bedroom, television, and more.
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Interior
Outdoors
Decor
Building
Architecture
Bedroom
Trees
Windows
Dining
Landscaping
Garden
Television
Staircase
