Ackerberg Sholom West in St. Louis Park, MN

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Ackerberg Sholom West

Ackerberg Sholom West in St. Louis Park, MN

3620 Phillips Pkwy, St. Louis Park, MN 55426

For more information about senior living options: (844) 490-3973

3.5 from 55 reviews
5 stars
19
4 stars
15
3 stars
6
2 stars
3
1 stars
12

Assisted Living Independent Living Memory Care Skilled Nursing Facility

Ackerberg Sholom West Costs & Pricing

Ackerberg Sholom West offers competitive pricing for its accommodations compared to the broader market in Hennepin County and the state of Minnesota. For instance, a one-bedroom unit is available at $1,391, which is significantly lower than the county's average of $3,550 and the state's average of $2,893. Similarly, two-bedroom units are priced at $1,939 - again well below Hennepin County's average of $3,848 and Minnesota's statewide average of $2,955. Studio options are offered at $2,426, aligning with Hennepin County's average but remaining higher than the state's average. While private rooms come at a cost of $4,020 - still more affordable than both county and state averages - Ackerberg Sholom West clearly positions itself as an appealing choice for those seeking value without sacrificing quality in a caring community environment.

Floor plansAckerberg Sholom WestHennepin CountyMinnesota
1 Bedroom$1,391$3,550$2,893
2 Bedrooms$1,939$3,848$2,955
Studio$2,426$3,713$3,617
Private$4,020$5,580$5,090

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other


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    Overall Review of Ackerberg Sholom West

    Pros

    • pro The staff at Sholom West are caring and the facility is well run.
    • pro The care provided to residents is exemplary, with kindness shown to families beyond expectations.
    • pro The nursing staff are angels on earth.
    • pro Sholom West is a well-run facility by people who truly care about their residents.
    • pro The staff are friendly, nice, and cooperative, making stays comfortable.
    • pro The TCU and overall care are outstanding, making residents feel safe and well cared for.
    • pro The physical therapists and occupational therapists are instrumental in recovery and in helping residents transition home.
    • pro Emily, the activities coordinator, is a saint who includes all residents and arranges meaningful activities.
    • pro The environment is clean, well-maintained, with pleasant facilities like a chapel and meeting rooms.

    Cons

    • pro The facility is described as awful, with no passion for the residents and little to no help when they are unwell.
    • pro One reviewer alleges severe neglect, malnutrition and dehydration that led to hospitalization and the resident's death, warning others not to send loved ones there.
    • pro The charges are deemed egregiously high, with examples like $95 for cleaning hearing aids and $1,400 per month for bathroom assistance.
    • pro The staff are described as absolutely horrible, with a negative attitude toward helping residents.
    • pro There are reports of chronic understaffing, long delays (up to 20 minutes) for call lights, and missed medications.
    • pro Management is criticized for misrepresentation and for a culture that neglects and mistreats tenants and staff.
    • pro A reviewer strongly advised: "Do NOT let anyone you love ever go here," even suggesting to "grab them and run away."

    Review

    Ackerberg Sholom West is best suited for families who prioritize high-quality skilled-nursing and post-acute rehabilitation care delivered with genuine warmth from a dedicated, long-tenured staff. The campus supports a strong therapy program, including six-day-a-week OT and PT, and many families report exceptionally compassionate nursing and aides who help residents feel seen and safe. It is a practical choice for those who want a lively, people-centric community with robust rehab services, a responsive activities team, and a clear emphasis on family involvement in care decisions. This is not the place for someone seeking a hands-off experience or a facility that relies on a bare-bones approach; it works best when families stay engaged and question care plans as needed.

    Alternatives should be considered by families who cannot tolerate variability in staffing, concerns about accountability, or the perception of inflated add-on charges. Several reviewers describe significant distrust around management, billing practices, and inconsistent quality of care, including accounts of neglect and deteriorating conditions. If a family requires a facility with a tighter, more transparent cost structure, or with a consistently low-risk reputation for oversight and incident response, another option may be a better fit. Those who prioritize ultra-quiet, small-scale environments, or who need highly regimented daily routines with little room for personalized deviations, may also want to look elsewhere.

    The strongest positives at Sholom West - namely, the compassion of the nursing and therapy teams, the quality of rehabilitation, and the responsive, family-friendly atmosphere - are meaningful counterweights to the downsides, but they don't erase them. The care teams earn praise for bedside kindness, thorough physical therapy, and thoughtful transitions from hospital to home, with therapists like Noah and Sara repeatedly cited for helping residents regain mobility. The activities staff, particularly an attentive coordinator who personalizes engagement, often makes families feel that a loved one is valued even when not every moment of daily life is perfect.

    On balance, the pragmatic appeal of Sholom West rests on its rehab strength, stability of several longtime staffers, and a culture that many families describe as genuinely caring. The facility's clean, expansive campus and purposeful programming contribute to a sense of security and routine that can be hard to find elsewhere. When the care team is aligned with the resident's needs, the environment feels collaborative and family members feel involved in decisions. For many, these elements create a foundation of trust that makes pursuing rehab goals, mobility improvements, and safer daily living more plausible.

    However, the most troubling themes in the feedback center on staffing consistency, communication, and cost-related concerns. Reports of long wait times for assistance, weekend coverage gaps, and occasional lapses in basic daily care leave questions about reliability. Food quality and menu variety are described as variable, which matters for continued appetite, nutrition, and overall satisfaction. The most alarming anecdotes point to alleged neglect and mismanagement, including assertions of misrepresentation during admissions and, in one case, severe deterioration before hospital transfer. While not every room is a reflection of these claims, they are persistent enough to demand scrutiny.

    For families weighing a decision, the prudent path combines a critical due diligence with a clear advocacy plan. Request a transparent, itemized service contract before move-in, and insist on written care plans with regular progress notes. Schedule unannounced visits during peak hours, including weekends, to observe response times, cleanliness, and consistency of aides and nurses. Interview the director and the admissions team about staffing ratios, retention, and how concerns are escalated. Speak with current residents and families about daily life, meals, and social opportunities. If the numbers and conversations align with expectations, Sholom West can be a powerful ally in post-acute recovery and ongoing senior care; if they don't, alternatives that emphasize tighter cost controls, consistent staffing, and rigorous oversight are worth pursuing.

    Features

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Pets

    • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
    • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

    Amenities

    • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
    • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
    • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
    • Swimming pool / hot tub Swimming pool / hot tubSwimming pools and hot tubs are important for seniors as they provide a safe and enjoyable way to stay active, improve mobility, reduce joint pain, and promote relaxation. Regular use of these amenities can contribute to overall well-being and quality of life for older adults living in senior communities.
    • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

    Transportation

    • Minneapolis-St Paul International (10 miles away) Minneapolis-St Paul International (10 miles away)

    Care Services

    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
    • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.

    Dining

    • Kosher KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community.
    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

    Activities

    • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
    • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.

    Description

    Ackerberg Sholom West in St. Louis Park, MN is a vibrant assisted living community offering a variety of care options to meet the individual needs of its residents. With Independent Living, Memory Care, and Skilled Nursing Facility services available, residents can receive the appropriate level of care they require.

    The community boasts an array of amenities designed to enhance the quality of life for its residents. Activities are offered on-site to promote engagement and socialization among residents. Indoor and outdoor common areas provide spaces for relaxation and interaction with fellow community members. For those looking to pamper themselves, a beautician is available on-site. Additionally, devotional services are offered both on-site and off-site, allowing residents to nourish their spiritual well-being.

    Residents can enjoy the convenience of private accommodations that include bath tubs for their comfort and wheelchair accessible showers for ease of use. The community also features a swimming pool/hot tub for those looking to stay active or relax.

    Care services at Ackerberg Sholom West cater to specific needs such as diabetic care, high acuity care, and incontinence care. The dedicated staff ensures that each resident receives personalized attention and assistance as required.

    Meals are provided, ensuring that residents have nutritious and delicious food options available throughout the day. Dining together creates opportunities for socializing and fostering friendships among community members.

    Ackerberg Sholom West is conveniently located near various amenities including two cafes, three parks, eleven pharmacies, six physicians' offices, seventeen restaurants nearby, one place of worship nearby, as well as access to three hospitals.

    Overall, Ackerberg Sholom West offers a welcoming environment where older adults can enjoy enriched lives while receiving the necessary care they need from attentive staff members.

    Nearby Places of Interest

    Restaurants

    • Taco Bell (0.4 miles)
    • Chick-Fil-A (0.7 miles)
    • McDonald's (1.8 miles)
    • Bunny's Bar & Grill (2.1 miles)
    • Olive Garden (2.7 miles)
    • BLVD Kitchen & Bar (2.8 miles)
    • Taco Bell (2.8 miles)

    Parks

    • Aquila Park (0.7 miles)
    • Dakota Dog Park (2.2 miles)
    • McGuire Park (4.3 miles)
    • Parkers Lake Park (5.6 miles)
    • Loring Park (5.9 miles)
    • Centennial Lakes Park (6 miles)
    • French Regional Park (6.1 miles)

    Cafes

    • Angel Food Bakery & Coffee Bar (1 miles)
    • Jinx Tea (3.5 miles)
    • Spyhouse Coffee (5.1 miles)
    • Dunn Brothers Coffee (5.8 miles)
    • Starbucks (5.9 miles)

    Pharmacies

    • Walgreens (1.2 miles)
    • Walgreens (1.9 miles)
    • Walgreens (2.7 miles)
    • CVS Pharmacy (2.7 miles)
    • Lunds & Byerlys 50th Street Edina (3.6 miles)
    • Walgreens (3.6 miles)
    • Walgreens (3.7 miles)

    Places of Worship

    • Shepherd of the Hills Lutheran Church (1.5 miles)
    • St Therese of Deephaven (5.7 miles)
    • Westminster Presbyterian Church (6.3 miles)

    Hospitals

    • Park Nicollet Methodist Hospital (1.7 miles)
    • Regency Hospital (4.8 miles)
    • Fairview Southdale Hospital (4.9 miles)
    • Abbott Northwestern Center For Outpatient Care (5.3 miles)

    Physicians

    • Children's Hospitals and Clinics of Minnesota's Ear, Nose and Throat (3.7 miles)
    • Ellgaard Annemarie Park Nicollet Clinic Carlson Parkway Minnetonka (4.4 miles)
    • Twin Cities Orthopedics Edina - Crosstown (4.7 miles)
    • University of Minnesota Physicians Heart at Fairview Southdale Hospital (4.9 miles)
    • Fairview Southdale Physicians Building (4.9 miles)
    • CCRM Fertility of Minneapolis (4.9 miles)
    • Metropolitan Dermatology & Cutaneous Surgery PA (5.6 miles)

    Theaters

    • 0705 Amc Southdale 16 (5.3 miles)

    Frequently Asked Questions

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