7201 36Th Avenue North #111, Crystal, MN 55427
For more information about senior living options: (844) 490-3973
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The manager is very nice. Ed the site manager was very nice and did a great job showing me everything regarding the apartment and any fees. George and Ed were very informative and could answer my questions. Maintenance requests are completed in a timely manner. They allow pets and have a garage for my car. The laundry room has improved. Five stars to Valley Place. The staff are very friendly and quick at getting back to you when you need anything. The property manager Ed is the kindest and most reasonable landlord you could ask for.
The apartments degraded toward the end of the lease, with dog poop in the halls left uncleaned for weeks. It was not kid-friendly, with unsupervised children banging on doors and a summertime parking lot party atmosphere. Mold in some units was just painted over rather than properly removed. Billing practices split water, sewer, and trash costs among residents, making everyone pay for others' usage. The property manager was described as impossible to reach and often dodged calls and emails. Smoking in hallways was reported. Parking on arrival was virtually nonexistent or far away, raising safety concerns about break-ins. The property was described as "ghetto" with garbage and unsanitary conditions around the building. Upstairs neighbors' constant walking and squeaky floors disturbed residents and interrupted sleep.A wide range of tenant experiences colors the story of Valley Place and its sister property Continental Apartments, with reviewers painting both encouraging and cautionary pictures. On the plus side, several people highlight attentive and approachable management, responsive maintenance, and features that make the buildings feel livable and convenient. On the other side, a steady stream of complaints points to inconsistent management accessibility, noisy and sometimes unsafe common areas, and billing and maintenance practices that some residents find unfair or ineffective. Taken together, the sentiment reads as a mosaic: a place that can feel like a good home in the right circumstances, but one that also comes with a cluster of recurring headaches that vary by unit, neighbor, and ongoing management response.
A consistent thread across many comments is the praise for individual staffers and the impression of a personable, friendly local team. Multiple reviewers mention Ed, the on-site manager, as a standout figure who explains things clearly, shows units thoroughly, and delivers a high level of service. George and Erick also figure prominently in several reviews as attentive, responsive staff members who handle questions and concerns with courtesy. A number of tenants describe Valley Place as having "the best management office" they've ever rented from and applaud the willingness of staff to communicate and address needs quickly. In these accounts, the human element - the ability to get questions answered, to have tours well explained, and to feel respected as a renter - makes a meaningful difference in overall satisfaction.
Maintenance and the physical condition of units are another axis of experience. For some residents, maintenance requests are completed promptly and the overall living environment improves over time: the laundry room upgrades, the presence of a garage, and the overall upkeep of common areas contributing to a positive impression. Yet there are notable counterpoints. One reviewer reported mold inside an apartment, which was allegedly "fixed" by painting over it, with a subsequent inspector confirming it as mold - leading to a rapid decision to move out. Others recount showers or fixtures that were not repaired to a satisfactory standard, or describe issues that linger or require repeated follow-up. In short, maintenance quality appears to be variable, heavily dependent on the particular maintenance crew, the issue at hand, and how the property management prioritizes it at any given time.
Safety, noise, and neighborhood atmosphere emerge as some of the most polarizing topics. A number of reviews describe a bustling, sometimes unruly environment that makes family life or quiet enjoyment challenging. Parents note unsupervised children running in halls and doors banging - issues that, in several accounts, escalate into a broader sense of disorder during peak hours or the summer when the parking area turns into a social space. Others describe the parking lot as a place of risk or even hostility, with mentions of police visits and people loitering or behaving in ways that make residents feel unsafe. On the flip side, some tenants emphasize that the same spaces become quieter later at night, and that the staff's efforts to enforce rules - like smoke-free policies - are appreciated when observed. The spectrum here is wide: some households feel secure and well-managed, while others feel the environment is not conducive to family life or long-term residence.
A notable portion of the discourse centers on pet-friendliness and the practical amenities that accompany apartment living. Several reviewers appreciate the ability to have pets, the provision of poop bags for dog walkers, and the presence of small outdoor spaces or walk-out patios. These features are frequently cited as genuine benefits, especially for tenants with dogs. Yet even here, the realities of living with pets in densely populated buildings surface: dog waste in common areas and grassy spaces remains a recurring complaint in some reviews, underscoring that pet-friendly policies can create tension if clean-up and ongoing maintenance lag. The buildings' lack of extensive amenities - no substantial clubroom, pool, or fitness center in the Valley Place/Continental network - also factors into how residents weigh the value of the rent against what's offered, with some noting that the reasonable price and renovated units help balance expectations in the absence of broader comforts.
Billing practices and the economics of living there add another layer of complexity. A striking and controversial point raised by reviewers is the practice of splitting water, sewer, and trash bills among residents, regardless of individual usage. Several residents question the legality or fairness of this approach, arguing that it creates a "pay for others' use" dynamic and makes budgeting unpredictable. This concern sits alongside remarks about upfront fees and the perceived opacity of what is being charged for each service. In the context of mixed reviews about management responsiveness, the billing controversy contributes to a sense that, for some tenants, the overall value proposition hinges as much on how charges are structured as on the quality of maintenance or the friendliness of staff.
Finally, the Continental side of the equation brings a similar blend of praise and caveats. Reviewers who lived at Continental recount positive impressions of management - particularly Ed - as well as the sense that the sister properties share a common standard of care. Some note excellent renovations in the unit they rented, strong communication, and a friendly tone from the staff during the move-in process. However, others describe the on-arrival experience as less favorable: limited or poorly located parking, a feeling of being in a "ghetto" with litter and unsafe surroundings, and a general sense of needing more robust upkeep and security. The absence of amenities beyond basic laundry facilities and the frustration of noise upstairs in certain units temper otherwise positive impressions. Taken together with the Valley Place reviews, Continental presents as a place with strong management potential, solid rents or renovations, and real drawbacks in safety perceptions and lack of communal features.
People contemplating a stay or a move to Valley Place or Continental should approach with nuance. The properties clearly can offer approachable, responsive management and a generally solid living experience, particularly for those who value a friendly, communicative landlord and timely maintenance. Yet these advantages coexist with persistent challenges: inconsistent enforcement of rules, safety and noise concerns, disputes over how utilities are billed, and the occasional unit-level problem - from mold to shoddy repairs - that can push residents to reconsider their longer-term plans. The best takeaway is that individual experience will likely hinge on the specific unit, the floor on which one lives, the exact staff interaction at the time, and one's tolerance for shared-space realities - from parking dynamics to common-area behavior. If you're considering these properties, it may pay to have a candid conversation with on-site staff, request current sample bills, inspect potential units for signs of past maintenance issues, and evaluate how important proximity, price, and pet policies are to your own household.
2 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (12 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Push Services II assisted living community in Crystal, MN offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Residents can enjoy meals in the dining room, which is fully furnished and provides a pleasant atmosphere for socializing with fellow residents. The community also boasts a beautiful garden and outdoor space where residents can relax and enjoy nature. Housekeeping services are provided to ensure that the living spaces are clean and tidy.
For convenience and connectivity, telephone and Wi-Fi/high-speed internet services are available for residents to stay connected with their loved ones.
In terms of care services, trained staff members are available to assist residents with activities of daily living such as bathing, dressing, and transfers. They also coordinate with health care providers to ensure that residents receive the necessary medical attention. Specialized care for individuals with diabetes is available, including diet management.
Meal preparation and service is provided by the community, offering delicious meals that cater to special dietary restrictions of individual residents. Medication management is also offered to ensure that residents take their medications properly.
Transportation arrangements for medical purposes as well as transportation to doctors' appointments are available so that residents can easily access healthcare services when needed.
To keep residents engaged and entertained, scheduled daily activities are organized within the community. This provides an opportunity for social interaction among residents while participating in enjoyable activities.
Additionally, there are several amenities nearby that add convenience and accessibility for residents. There are 2 cafes, 3 parks, 10 pharmacies, 2 physicians' offices, 17 restaurants, 1 place of worship, and 1 hospital nearby.
Overall, Push Services II offers a comfortable assisted living community with a range of amenities and care services designed to meet the needs of its residents while ensuring their safety and well-being.
Push Services II is located at 7201 36Th Avenue North #111, Crystal, MN 55427 in Hennepin County, Minnesota
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