Emerald Pointe in New Hope, MN

Information last verified:

7611 36th Ave N # 1, New Hope, MN 55427

For more information about senior living options: (844) 490-3973

4.3 from 51 reviews
5 stars
37
4 stars
5
3 stars
2
2 stars
2
1 stars
5

Emerald Pointe Costs & Pricing

Emerald Pointe offers a range of monthly costs that reflect its diverse accommodations and services compared to both Hennepin County and the broader state of Minnesota. For a one-bedroom suite, prices at Emerald Pointe range from $875 to $5,195, showcasing flexibility for various budgets and preferences, whereas the average cost in Hennepin County stands at $3,550 and $2,893 across Minnesota. Two-bedroom options at Emerald Pointe vary from $1,300 to $5,595, which is notably higher than Hennepin County's average of $3,848 and Minnesota's $2,955. The studio apartments are priced at $4,195, exceeding the county's average of $3,713 and the state's average of $3,617. This pricing structure indicates that while Emerald Pointe may cater to higher-end offerings within its community context, there remains significant variation to meet different financial capabilities.

Floor plansEmerald PointeHennepin CountyMinnesota
1 Bedroom$875 to $5,195$3,550$2,893
2 Bedrooms$1,300 to $5,595$3,848$2,955
Studio$4,195$3,713$3,617

Overall Review of Emerald Pointe

Pros

  • pro The staff are friendly and responsive, delivering on promises.
  • pro Emerald Pointe is a secure, welcoming community that keeps its commitments.
  • pro The maintenance team is quick, reliable, and effective.
  • pro Residents enjoy a strong sense of community and a lot of activities.
  • pro Diane, Keri, and Lang Nelson are helpful, professional, and easy to work with.
  • pro The property is well-maintained with clean, beautiful grounds and a nice outdoor space.
  • pro Underground parking is included and feels safe.
  • pro The lobby and common areas are clean and inviting.
  • pro The apartments are spacious with great layouts and updated features.
  • pro The staff consistently goes above and beyond to assist residents.
  • pro The community feels like family and hosts engaging events.
  • pro Management and staff are consistently friendly, organized, and trustworthy.

Cons

  • pro It was described as the worst apartment complex the reviewer had ever lived in, with maintenance never fixing anything after multiple notifications and rude management.
  • pro The reviewer warned against renting there, alleging that management scams tenants out of their security deposits.
  • pro The underground parking was described as a joke after a car break-in caused damage.
  • pro The hallways reportedly smelled of feces or garbage.
  • pro The reviewer would live under a bridge before making this place their home.
  • pro Police were reportedly present weekly for drug-related or domestic disputes.
  • pro The staff manager Jamie was accused of screwing tenants out of their security deposits.

Review

Emerald Pointe in New Hope, Minnesota, is best suited for families and seniors who want independent living in a genuinely welcoming, security-minded apartment community with dependable on-site management and a robust social fabric. It works well for residents who prize a well-maintained campus, convenient underground parking, and a calendar full of events that foster connection. If independence is the top priority and the aim is a homey, family-like atmosphere, Emerald Pointe delivers. For anyone whose needs extend beyond light assistance, daily care, medical oversight, or memory care, alternatives offering dedicated assisted living should be on the table. The community excels when the expectation is steady performance from a capable team rather than specialized care.

On the positives, the core strength is management and staff reliability. Reviews repeatedly praise Diane and Keri as responsive, communicative, and welcoming, with many residents calling them among the best property managers in the metro. The maintenance crew is described as fast, respectful, and thorough, keeping units and common areas up to date. The property itself is consistently clean, tidy, and secure, with well-kept grounds and ample lighting. Underground parking is included or offered at low cost, a practical perk in this market. Residents speak of a genuine sense of community, family-like atmosphere, friendly neighbors, and frequent events from bingo nights to seasonal gatherings, that make Emerald Pointe feel less like a rental and more like a home.

Not every review is glowing, and a small number of voices raise concerns worth weighing. A minority report maintenance responsiveness can be uneven, with issues persisting despite requests. One review alleges a pattern of security-deposit disputes that erode trust in the financial side of renting. Hallway odors and reports of noise remind that experience can vary by building and staffing at any given time. Accessibility comes up in a few comments: some doors and elevator features are not ideal for wheelchairs, and the building is not singled out as a model of handicap-friendly design. These concerns are not universal, but they underline the need for a careful tour and direct questions about unit features and service levels before committing.

Those seeking a practical balance will find the strengths, strong staff, quick maintenance, safety, and a lively community, tend to offset drawbacks. The value equation tilts toward residents who want reliable service, engaged neighbors, and a sense of belonging. Underground parking, roomy layouts, and updated kitchens are tangible perks that elevate daily life, with several floor plans supporting families and roommates. Social programming adds real texture to living, ensuring the environment stays active without feeling sterile. Even skeptical voices acknowledge the property’s upkeep and the capability of the team, which creates trust and reduces stress in the housing decision. In short, the positives tend to outstrip the occasional maintenance hiccups or policy friction when the goal is stable, friendly independent living.

Decision-making guidance centers on aligning needs with Emerald Pointe’s strengths. Prospective residents should verify which building and unit they’ll call home, and inspect a current apartment to gauge condition, appliances, and accessibility. Interact with the on-site managers in person and seek recent resident references about response times and reliability. Confirm security details: entry controls, parking security, and any concerns about vandalism or theft. While many reviews describe a crisis-free environment, firsthand reassurance matters. Clarify the economics: laundry charges, guest parking policies, and what is included in the monthly rent. Evaluate the social programming, bingo, breakfasts, seasonal events, and whether these activities fit the elder family member’s interests and energy level. If possible, request a short trial period to test consistency, a tactic some residents say can seal the decision.

Bottom line: Emerald Pointe is a solid option for independent living in a warm, well-managed environment that emphasizes community, safety, and convenience. For seniors or families prioritizing on-site care, memory support, or medical oversight, alternatives with formal assisted living services will be a better match. The community earns trust through responsive managers, proactive maintenance, and a lively resident life that makes daily routines easier and more enjoyable. Before choosing, conduct a grounded appraisal: tour the property, talk with residents, verify accessibility and payment terms, and map out the path from routine maintenance requests to resolution. When the fit aligns, Emerald Pointe delivers a dependable home where neighbors become a family and promises translate into everyday realities.

Features

Types of Care

  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.

Transportation

  • Minneapolis-St Paul International (12 miles away) Minneapolis-St Paul International (12 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

Description

Emerald Pointe in New Hope, MN is a vibrant and welcoming assisted living community that offers an array of amenities and services to cater to the unique needs and preferences of its residents. Our primary focus is on providing a comfortable and supportive environment where seniors can maintain their independence while receiving the care they need.

With devotional services offered off-site, we ensure that our residents have access to spiritual guidance and support if desired. Our indoor common areas provide ample space for socializing, engaging in recreational activities, or simply relaxing with a good book.

At Emerald Pointe, we understand the importance of specialized care for individuals with diabetes. Our dedicated staff members are trained to provide diabetic care, ensuring that our residents receive the necessary support in managing their condition.

We believe in promoting an active and fulfilling lifestyle for our residents. That's why we offer devotional activities offsite, allowing them to connect with their faith community and participate in religious events if they choose.

Convenience is key at Emerald Pointe. With two cafes nearby, our residents can enjoy delicious meals or meet up with friends for a cup of coffee. The close proximity of three parks provides opportunities for outdoor recreation and enjoying nature. Additionally, having 11 pharmacies ensures that medications are easily accessible.

Access to medical professionals is essential for the well-being of our residents. With three physicians nearby, we strive to make healthcare convenient and readily available when needed. In case of emergencies or specialized medical care requirements, there is a hospital located nearby as well.

When it comes to dining options, residents will be spoiled for choice with 16 restaurants nearby offering various cuisines and dining experiences within easy reach.

At Emerald Pointe in New Hope, MN, we understand the significance of spirituality, health, convenience, and variety in enhancing the lives of our residents. We invite you to join our warm community where compassion meets exceptional care for your loved ones' overall well-being.

Nearby Places of Interest

Restaurants

  • Pub 42 (0.8 miles)
  • Big Louie's Bar & Grill (2.1 miles)
  • Culver's (2.6 miles)
  • Taco Bell (3.4 miles)
  • Sunshine Factory Bar & Grill (3.5 miles)
  • McDonald's (3.8 miles)
  • ShowPlace ICON Theater (4 miles)

Pharmacies

  • Walgreens (0.8 miles)
  • CVS Pharmacy (1 miles)
  • HyVee Pharmacy (1 miles)
  • Walgreens (2 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (2.3 miles)
  • Walgreens (3.6 miles)

Places of Worship

  • Elim Church Center (2.1 miles)
  • Westminster Presbyterian Church (6 miles)

Physicians

  • Northwest Family Physicians PA (2.3 miles)
  • Partners In Pediatrics (4.4 miles)
  • Minnesota Gastroenterology PA (5 miles)
  • Ellgaard Annemarie Park Nicollet Clinic Carlson Parkway Minnetonka (5.7 miles)
  • Northstar Pain Care Clinic (5.8 miles)
  • Northwest Family Physicians Plymouth (6.4 miles)

Parks

  • Twin Lake Beach Park (2.4 miles)
  • French Regional Park (2.8 miles)
  • Dakota Dog Park (4.6 miles)
  • Parkers Lake Park (5.1 miles)
  • Aquila Park (5.2 miles)
  • North Loop Dog Park (5.3 miles)
  • Boom Island Park (5.6 miles)

Cafes

  • Caribou Coffee (2.8 miles)
  • Angel Food Bakery & Coffee Bar (4.9 miles)
  • Dunn Brothers Coffee (5.9 miles)
  • Spyhouse Coffee (5.9 miles)
  • Starbucks (6.5 miles)

Hospitals

  • Regency Hospital (2.9 miles)
  • Plymouth Surgery Center (5 miles)
  • Park Nicollet Methodist Hospital (6.3 miles)

Frequently Asked Questions

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