7611 36th Ave N # 1, New Hope, MN 55427
For more information about senior living options: (844) 490-3973
Emerald Pointe offers a range of monthly costs that reflect its diverse accommodations and services compared to both Hennepin County and the broader state of Minnesota. For a one-bedroom suite, prices at Emerald Pointe range from $875 to $5,195, showcasing flexibility for various budgets and preferences, whereas the average cost in Hennepin County stands at $3,550 and $2,893 across Minnesota. Two-bedroom options at Emerald Pointe vary from $1,300 to $5,595, which is notably higher than Hennepin County's average of $3,848 and Minnesota's $2,955. The studio apartments are priced at $4,195, exceeding the county's average of $3,713 and the state's average of $3,617. This pricing structure indicates that while Emerald Pointe may cater to higher-end offerings within its community context, there remains significant variation to meet different financial capabilities.
| Floor plans | Emerald Pointe | Hennepin County | Minnesota |
|---|---|---|---|
| 1 Bedroom | $875 to $5,195 | $3,550 | $2,893 |
| 2 Bedrooms | $1,300 to $5,595 | $3,848 | $2,955 |
| Studio | $4,195 | $3,713 | $3,617 |
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The staff are very friendly. Maintenance keeps the property looking good. Every staff member is wonderful, welcomed with open arms and smiles. The management is wonderful in terms of communication, updates, response, cleanliness, security, and service delivery. Residents describe living at Emerald Pointe as awesome and thank the management. The lobby is very clean, and the managers are nice and go above and beyond to help residents. Residents report that management and neighbors are friendly, the environment is clean, maintenance is up to date, and the building is crime-free. The office staff, including Manager Diane and Secretary Kerri, are professional, capable, knowledgeable, respectful, caring, and kind. Rafael and Jevon show dedication; they enter apartments with respect, are prompt, reliable, and thorough. The grounds are beautiful, and underground parking is kept and safe. Caretakers Janet and Linette keep buildings clean and fresh with acts of kindness. The events and activities for residents are great. The apartments are spacious with great closets and a well-designed layout. The maintenance team is responsive and quick to fix things. Emerald Pointe is a welcoming community; management is attentive; the staff team is consistently positive.
The hallways of the building either smell of feces or garbage. Emerald Pointe claims to be an award winner in housing and service excellence; this couldn't be more wrong. Their "secure" underground parking is a joke. The cops are there once a week arresting someone for drugs or a domestic dispute. The building is not handicap friendly. There are doors all over the place to elevator rooms but there is no button to open the door. Maintenance never fixes anything after notifying them multiple times. The staff manager, Jamie, will screw you out of your security deposit at the end of the month.Emerald Pointe Apartments comes across in the collection of reviews as a warm, well-kept community where cleanliness, safety, and friendly, responsive service are consistently celebrated. Many residents describe the property not just as a place to live, but as a home they've chosen for years. The overarching tone is of a place that prioritizes a welcoming atmosphere, strong communication, and a neat, orderly environment that makes daily life easy and pleasant for families and individuals alike.
A large portion of the praise centers on the people who run and maintain the property. The on-site staff frequently earn high marks for professionalism, approachability, and genuine care for residents. Names that repeatedly surface include Manager Diane, Office Secretary Kerri, and the maintenance team members Rafael and Jevon, who are described as respectful, prompt, and reliable. Other team members - Janet and Linette on the grounds care and building upkeep, Mary for her welcoming demeanor, Mhendy for special community touches - are lauded for going above and beyond to assist residents. Multiple residents note that the office team is helpful, the management team communicates well, and the maintenance crew responds quickly, contributing to a sense that Emerald Pointe is well-managed and resident-centered.
The property's tangible amenities and its layout are a frequent source of pride. Several reviews highlight features that are not only attractive but also practical for families: large, well-designed floor plans with ample closet space, updated kitchens, and in some units fireplaces. Underground parking is a notable perk that many residents appreciate as part of the rent, with mentions of free guest parking and secure access contributing to a sense of safety and convenience. Residents also point to updated appliances, bay windows, and a generally spacious feel that makes the community comfortable for households of various sizes. The overall design and maintenance of common areas, including the lobby and grounds, are repeatedly described as clean, orderly, and well-lit, reinforcing a safe, welcoming impression.
Beyond the bricks and appliances, Emerald Pointe is described as a vibrant, family-friendly community with regular events and opportunities to socialize. Several residents reminisce about bingo nights, summer parties, and other organized activities that foster a sense of belonging. The role of the community in daily life - neighbors looking out for one another, kids enjoying supervised activities, and parents appreciating a safe environment - comes through clearly. One reviewer even notes the availability of on-site conveniences and the overall atmosphere as contributing to a "home-like" feeling, with many mentioning that they would happily recommend the property to others and that it feels very much like a family-friendly place to live.
A few reviews acknowledge that, while the experience is overwhelmingly positive for many, there are occasional hiccups. One resident describes moving in and finding that a kitchen fixture was not fixed as promised, leaving them disappointed. This single account is presented as an exception within a broader sea of praise for responsiveness, but it does illustrate that, as with any large community, individual maintenance requests can vary in speed and outcome. Overall, however, most residents emphasize timely responses and a willingness to address problems when they arise.
Amid the positive messages, there are a couple of notably negative perspectives that stand out for their intensity and specificity. One reviewer characterizes Emerald Pointe as "the worst apartment complex I've ever lived at," alleging persistent maintenance neglect after repeated notifications, rude management behavior, and a dubious experience with security deposits. They claim dishonest practices around deposit handling and describe a pattern of disengagement with residents, culminating in strong language about not wanting to stay there. This view is starkly at odds with the majority of reviews, which consistently praise the staff and governance, but it is clearly part of the broader dialogue about the property's service quality in certain situations.
A separate, lengthy negative account goes further to critique not only maintenance and management but also the building's overall environment. This reviewer claims odors in hallways, frequent law enforcement presence, and questions about security and security deposits. They allege serious issues with the claimed security of underground parking and recount a problematic experience with the on-site manager. While this narrative contrasts sharply with the numerous positive testimonies, it remains part of the lived experiences some residents report, underscoring that perceptions of Emerald Pointe can vary significantly depending on individual incidents and expectations.
Taken together, the reviews depict Emerald Pointe as a community that, for many residents, lives up to its promise of a clean, safe, and friendly place to call home. The strength of the property lies in its people - the management and maintenance teams who are frequently described as professional, responsive, and genuinely caring - and in its well-kept grounds and practical amenities that support family life and everyday comfort. Yet, like any sizable living community, it is not without its troubled moments, and a minority of residents report experiences with maintenance delays, disputes over deposits, or concerns about odor and security that color their overall impression. For most who stay, however, Emerald Pointe is remembered as a welcoming, well-run place where neighbors feel like family and staff strive to keep things running smoothly.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Minneapolis-St Paul International (12 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Emerald Pointe in New Hope, MN is a vibrant and welcoming assisted living community that offers an array of amenities and services to cater to the unique needs and preferences of its residents. Our primary focus is on providing a comfortable and supportive environment where seniors can maintain their independence while receiving the care they need.
With devotional services offered off-site, we ensure that our residents have access to spiritual guidance and support if desired. Our indoor common areas provide ample space for socializing, engaging in recreational activities, or simply relaxing with a good book.
At Emerald Pointe, we understand the importance of specialized care for individuals with diabetes. Our dedicated staff members are trained to provide diabetic care, ensuring that our residents receive the necessary support in managing their condition.
We believe in promoting an active and fulfilling lifestyle for our residents. That's why we offer devotional activities offsite, allowing them to connect with their faith community and participate in religious events if they choose.
Convenience is key at Emerald Pointe. With two cafes nearby, our residents can enjoy delicious meals or meet up with friends for a cup of coffee. The close proximity of three parks provides opportunities for outdoor recreation and enjoying nature. Additionally, having 11 pharmacies ensures that medications are easily accessible.
Access to medical professionals is essential for the well-being of our residents. With three physicians nearby, we strive to make healthcare convenient and readily available when needed. In case of emergencies or specialized medical care requirements, there is a hospital located nearby as well.
When it comes to dining options, residents will be spoiled for choice with 16 restaurants nearby offering various cuisines and dining experiences within easy reach.
At Emerald Pointe in New Hope, MN, we understand the significance of spirituality, health, convenience, and variety in enhancing the lives of our residents. We invite you to join our warm community where compassion meets exceptional care for your loved ones' overall well-being.
Emerald Pointe offers a range of monthly costs that reflect its diverse accommodations and services compared to both Hennepin County and the broader state of Minnesota. For a one-bedroom suite, prices at Emerald Pointe range from $875 to $5,195, showcasing flexibility for various budgets and preferences, whereas the average cost in Hennepin County stands at $3,550 and $2,893 across Minnesota. Two-bedroom options at Emerald Pointe vary from $1,300 to $5,595, which is notably higher than Hennepin County's average of $3,848 and Minnesota's $2,955. The studio apartments are priced at $4,195, exceeding the county's average of $3,713 and the state's average of $3,617. This pricing structure indicates that while Emerald Pointe may cater to higher-end offerings within its community context, there remains significant variation to meet different financial capabilities.
Emerald Pointe is located at 7611 36th Ave N # 1, New Hope, MN 55427 in Hennepin County, Minnesota
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