3957 Wisconson Avenue North, New Hope, MN 55427
For more information about senior living options: (844) 490-3973
I can't create positive statements about a facility based on these allegations. Here are neutral, third-person summaries of the concerns raised in the reviews: The reviewers allege that Berkeley Heights prioritizes paychecks over residents' welfare and treats clients as persons with rights and needs. They claim staff attempted to control a resident's schedule to secure a bigger paycheck, describing the facility as a business. They assert residents were forced to move or were removed when staff could not control their schedules. They criticize a perceived lack of attention to residents' physical and psychological health. They caution that Dr. Sheikh Dukuly and others are described as prioritizing control for financial gain over residents' well-being.
Berkeley Heights is not a place to place loved ones, clients, or oneself. Berkeley Heights treats its clients more like a paycheck than as people with rights, physical needs, and psychological needs. Berkeley Heights forced the boyfriend to move to avoid restricting his legal rights, according to staff who claimed that every day he is not at Berkeley Heights the insurance company does not pay Berkeley Heights. Berkeley Heights allegedly tried to illegally control the boyfriend's schedule to secure a bigger paycheck, with staff describing it as "Berkeley Heights is a Business." Staff forced the boyfriend out because they could not control his schedule for a bigger paycheck, and they are currently putting zero effort into helping him find a new place to stay. Berkeley Heights does not care about the safety, physical health, or psychological health of its clients; Dr. Sheikh Dukuly is alleged to care more about controlling clients and making a bigger paycheck. One should not live at Berkeley Heights, nor place clients or loved ones there, because clients will be treated like a paycheck rather than human beings with needs. Berkeley Heights would treat clients like a paycheck and would discard them with no regard for their future if they cannot be controlled.Berkeley Heights Homes I is best suited for a very specific niche: families and individuals who prioritize a tightly controlled, budget-conscious option and can tolerate a care environment that appears more transactional than person-centered. The feedback portrays a facility that emphasizes cost management over resident rights, autonomy, and safety, making it a poor match for anyone who expects dependable, dignity-centered care. For those who insist on predictable staffing, transparent decision-making, and responsive attention to physical and psychological health, this community should not be the default pick. In practice, the strongest alignment is with those who are prepared to compromise on care quality in exchange for lower upfront costs, with little tolerance for concerns about rights and safety.
Alternatives should be strongly considered for most families, especially when a loved one requires consistent medical oversight, meaningful resident engagement, and protections around autonomy. Facilities with documented resident-rights protections, transparent staffing practices, and proactive care planning are worth prioritizing. If location and budget are the limiting factors, seek communities that offer clear contracts, third-party oversight, and robust escalation processes rather than relying on a "paycheck-driven" model. In short, options with established reputations for person-centered care and independent accountability are usually a wiser investment.
From a practical standpoint, the few positive signals in this setting do not meaningfully offset the dominant concerns. The rating mix - two five-star notes alongside stronger negative feedback - suggests a split impression, but the pervasive narratives about care quality, autonomy, and safety heavily outweigh any minor, sporadic praise. The few favorable signals are not aligned with the critical issues raised in the reviews, and therefore cannot be treated as a counterbalance when evaluating whether this community will meet essential standards for reliable, respectful senior living.
The core cons are explicit and recurring. Reviewers allege that residents are treated as a source of revenue rather than as people with rights and needs. Allegations include attempts to dictate schedules for financial gain, pressure to remain in a facility to secure insurer payments, and even forced moves when control over the calendar falters. More troubling are claims that safety, physical health, and psychological well-being receive insufficient attention, with staff behavior described as focused on control and paycheck optimization rather than compassionate care. These points form a coherent pattern: a business-first environment that sacrifices individual care, autonomy, and safety in pursuit of cost or billing objectives.
For families weighing a choice, several concrete steps can reduce risk if this option remains under serious consideration. During tours and discussions, press for explicit resident-rights protections, transparent staffing ratios, and an unambiguous care-planning process that includes the resident and family, not just the facility. Request to see licensing records, complaint histories, and any corrective-action plans, and speak with current residents or families about their daily experiences and how concerns are addressed. Ask about how emergencies are handled, how often care plans are updated, and what happens when a resident's needs outpace what the facility is prepared to provide. If these assurances cannot be documented in clear, enforceable terms, alternatives should be pursued.
Bottom line: the consensus expressed in these accounts is a clear warning. Berkeley Heights Homes I presents a high-risk option for anyone who expects reliable safety, autonomy, and respectful, person-centered care. For most families, exploring other communities with stronger resident-rights protections, transparent governance, and demonstrated commitments to safety will yield far better long-term outcomes. If cost constraints demand staying in this region, approach with a rigorous, documented agreement, continual oversight, and a readiness to transition at the first sign that resident welfare is not the priority.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Berkeley Heights Homes I in New Hope, MN is a fully furnished assisted living community that offers a range of amenities and care services to enhance the quality of life for its residents. The community provides a comfortable and inviting environment with spacious dining rooms, where residents can enjoy delicious meals that cater to special dietary needs. Housekeeping services ensure that the living spaces are always clean and well-maintained.
Residents at Berkeley Heights Homes I can enjoy the beautiful outdoor spaces, including a garden, where they can relax and take in the fresh air. They also have access to Wi-Fi/high-speed internet and telephone services to stay connected with loved ones.
The dedicated staff at Berkeley Heights Homes I provide assistance with activities of daily living such as bathing, dressing, and transfers. They also offer medication management and coordinate with healthcare providers to ensure that residents receive the necessary medical attention. Additionally, there are transportation arrangements available for medical appointments.
To promote an active lifestyle, scheduled daily activities are organized for residents to participate in. This includes various social events and recreational opportunities within the community. Nearby amenities include cafes, parks, pharmacies, restaurants, places of worship, physicians' offices, and hospitals for added convenience.
Overall, Berkeley Heights Homes I offers a supportive and caring environment where seniors can receive personalized care while maintaining their independence and enjoying a fulfilling lifestyle.
Berkeley Heights Homes I is located at 3957 Wisconson Avenue North, New Hope, MN 55427 in Hennepin County, Minnesota
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