Information last verified:
4300 Boone Avenue North, New Hope, MN 55428
For more information about senior living options: (844) 490-3973
The visitors were happy with the facility. The rooms are a nice size. The food is good and the staff are great. There are lots of activities going on. Executive Director Amy is consistently available to answer questions about residents' care. They are quick to act during the pandemic to keep residents and staff safe. The LPNs and RNs are quick to respond and attentive to residents' needs. The staff are caring and the community feels like a family. The remodeled community and expanded Life Enrichment hours have residents thriving. The halls and rooms are clean, and the staff are courteous.
North Ridge is a joke. Memory Care staff are extremely rude, unprofessional, and have cursed at residents. Nurses do absolutely nothing to help residents. Transfers to a different wing are delayed for weeks with no communication. There is no communication about meal times or when meals arrive. There are broken promises and alleged lies from day one. Assisted living is atrocious due to neglect and frequent administrator turnover, with calls never returned and checks cashed. Jewelry theft by workers, with family informed two weeks later.Prime Choice Living’s Residence at North Ridge in New Hope, MN is best suited for families seeking a connected, activity-rich assisted living community where hands-on leadership and ongoing staff engagement shape everyday life. The strongest fit is for residents who benefit from a social, family-like atmosphere, where activities are plentiful, rooms are comfortable, and dining is well-regarded. When care needs begin to evolve, this community can adapt, providing a pathway to more intensive support without forcing a move. The overall experience rewards families who value responsive communication from leadership and a facility that has invested in renovations and a lively life-enrichment calendar.
Those considering alternatives should note that this community may not be ideal for families prioritizing highly consistent, high-intensity memory-care oversight or for those requiring unwavering, zero-tolerance accountability across every shift. Several reviews foreground concerns about memory-care transitions, with some residents placed in the wrong wing and reports of limited staff attention. The strongest red flag is the potential for communication lapses, delayed responses to basic needs, and inconsistent enforcement of care standards, circumstances that can undermine safety and trust when a loved one needs near-constant supervision or specialized memory-care protocols. Families far from New Hope may also find it challenging to achieve the level of oversight they expect.
On the upside, the Residence at North Ridge earns credibility from real-world strengths that many other communities struggle to sustain. Families consistently praise the staff for warmth, camaraderie, and genuine care, with recurring names like Amy, Erica, and Kate Nojd highlighted as particularly helpful and responsive. The facility has seen remodeling that makes hallways brighter and spaces more livable, while residents report pleasant dining experiences, sizable rooms, and a broad slate of enrichment activities. The ability to stay in assisted living as needs evolve, with the right nursing support available on-site, is a meaningful advantage for families seeking continuity of care without frequent moves.
Yet the cons raised by past residents cannot be ignored. The most serious concerns center on variable care quality, with accounts of neglect or insufficient staffing in certain wings, along with accusations of rude behavior, long waits for assistance, and even encounters with theft or mishandled personal belongings. Administrative turnover and shifts in leadership appear in several reviews, contributing to inconsistent communication between departments and some families feeling left in the dark about care changes or transitions. Taken together, these issues create a real risk profile that must be weighed against the potential for strong day-to-day interaction with attentive caregivers in other reviews.
When the positives and the negatives collide, the overall picture suggests a nuanced balance. The facility’s strengths, engaged leaders, proactive nursing leadership, a welcoming social environment, ongoing renovations, and reliable responsiveness from certain staff members, can offset many concerns if a plan is in place to monitor care closely. Families that insist on regular, transparent updates and who can participate actively in care planning tend to experience more reliable outcomes. The community’s capacity to host meaningful programming and to mobilize staff during medical events further reinforces its potential value for residents who fit the profile of a socially engaged senior who benefits from a flexible care model.
Practical guidance for prospective families is to visit with a clear checklist: request a tour of both the Assisted Living and the Memory Care areas to assess staffing levels and engagement; meet with the executive director and the head of nursing to understand escalation pathways and care-planning processes; ask for recent caregiver-to-resident ratios, and inquire how communication is managed between shifts and departments. Probe how transitions between wings are handled, what safeguards exist against misplacement, and what policies govern personal-item security. Speak with current families about their experience with timely responses and communication. If these elements align, Prime Choice Living’s Residence at North Ridge can deliver a fulfilling, connected living experience; if they do not, alternatives with a more consistent safety and communication record deserve serious consideration.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (14 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Prime Choice Living is an exceptional assisted living community located in the serene neighborhood of New Hope, MN. Our community offers a range of amenities and care services designed to enhance the quality of life for our residents.
Our fully furnished apartments provide a comfortable and inviting atmosphere for our residents to call home. With spacious dining rooms, beautiful gardens, and various outdoor spaces, residents can enjoy their meals al fresco or host family gatherings in a pleasant environment. Our dedicated housekeeping staff ensures that each apartment is kept clean and tidy at all times.
We understand the importance of connectivity in today's world, which is why we provide telephone and Wi-Fi/high-speed internet access to all residents. This allows them to stay connected with loved ones, pursue personal interests online, and never miss out on important news or events.
At Prime Choice Living, we prioritize the well-being and health of our residents. Our highly trained care team provides assistance with daily activities such as bathing, dressing, and transfers to ensure that our residents maintain independence and dignity. We also coordinate with healthcare providers to ensure seamless communication between medical professionals.
Our community offers specialized care for residents with diabetes through personalized meal plans. Our dedicated chefs prepare delicious meals while adhering to special dietary restrictions or preferences. Medication management is also provided to ensure that medications are taken correctly and on time.
Residents at Prime Choice Living will never experience a dull moment with our scheduled daily activities. From fitness classes to arts and crafts sessions, there is always something fun and engaging happening within our community.
Conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals, our community provides easy access to essential services for both leisure activities and healthcare needs.
Prime Choice Living is committed to providing a warm and supportive environment where seniors can thrive. With top-notch amenities and comprehensive care services tailored to individual needs, we are confident that your loved one will find a comfortable home and enjoy a fulfilling lifestyle with us.
Prime Choice Living is located at 4300 Boone Avenue North, New Hope, MN 55428 in Hennepin County, Minnesota
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