450 Ford Road Suite 110, St Louis Park, MN 55426
For more information about senior living options: (844) 490-3973
The company financially exploited the client's mother. Workers sat on the deck with their cell phones instead of attending to her needs. Staff took the client's card to buy items but bought the wrong items. Workers asked the client for gas money, claiming the company didn't pay them, which is illegal for a vulnerable adult. Workers left early but still claimed the full hours. They never cooked for the client and claimed they didn't know how to cook her preferred meals. Much of the food in the home was expired or rotten, with cans dating to 2023. Management dismissed concerns with excuses rather than apologizing; the administration is incompetent and cares only about the bottom line.This account paints a troubling picture of a company that was trusted to care for a vulnerable loved one, only to reveal a pattern of neglect, financial exploitation, and a troubling culture that prioritizes the bottom line over the well-being of clients. The author frames the situation as a painful betrayal: a mother who needed support and protection was left exposed to careless practice, questionable financial handling, and a general lack of accountability from the organization entrusted with her care.
The narrative begins with a stark observation of the reality on the ground: the workers were frequently found sitting on the deck with their cell phones rather than tending to the mother's needs. This casual monitoring and apparent disengagement suggest a lack of attentiveness to basic caregiving duties. The result, in the writer's view, is a clear misalignment between what a client should receive and what was actually delivered. The frustration is not simply about inefficiency; it is about a fundamental failure to provide the consistent, attentive care that a vulnerable adult deserves and that one would reasonably expect from a professional care provider.
Financial handling sits at the center of the critique. The workers allegedly took the mother's card to the store to buy items she needed, but the items purchased did not meet her or the family's needs. The pattern of incorrect purchases implies a lack of attention to detail and a disregard for the specific requirements of the client. Compounding this issue is the claim that the workers would pressure the mother for gas money, arguing that the company did not cover transportation costs. This suggestion not only places an undue burden on a vulnerable adult but also raises serious questions about legality and appropriate conduct in caregiving roles. The reviewer emphasizes that such requests are inappropriate and potentially illegal, highlighting a troubling dynamic where money is extracted from the patient rather than spent on appropriate care.
The account also highlights concerns about honesty and integrity in scheduling and time management. The workers allegedly left early yet still claimed the hours they were supposed to be present, painting a picture of inflated or falsified timekeeping. This is presented as another facet of a broader pattern of mismanagement and deception, undermining trust and making it hard to rely on any reported hours or the consistency of care. In a situation where consistency is critical for a dependent person, such practices are especially alarming and contribute to a sense of insecurity about the care being provided.
Food safety and adequacy emerge as a particularly distressing component of the complaints. The mother's home reportedly contained half of the food - both canned and perishable - that was expired or rotten. Some cans carried dates from 2023, a clear indication of neglect in food safety and quality control. When the author brought these concerns to the manager, the response was to excuse the situation by noting that the mother had recently been in the hospital, suggesting that it was normal for food to go bad during that time. No clarification was sought, and no apology was offered. Instead, the manager's reply functioned as a justification, further eroding trust and underscoring a broader pattern of indifference to basic standards of care and safety.
Against this backdrop of ongoing concerns, the reviewer expands their critique to the overall culture of the company. The remarks about compensation and benefits are stark: low wages for employees, no paid time off, no holidays, and no opportunities for advancement. The administration is described as incompetent, with its priority seemingly fixed on the bottom line rather than on the welfare of clients and staff. The reviewer characterizes the workforce and management as treating people merely as numbers, stripping away any sense of personal value or professional respect in the pursuit of financial goals. This portrayal suggests a systemic issue rather than isolated incidents, pointing to a workplace culture that may tolerate or even encourage shortfalls in care and ethical conduct.
Taken together, the account conveys a strong and unequivocal dissatisfaction with the company. The experiences - ranging from disengaged caregivers and questionable spending to timekeeping discrepancies, poor food safety practices, and a perceived misalignment of priorities within management - coalesce into a powerful warning. The writer explicitly states that they would never recommend the company to others, asserting a belief that the organization fails to meet even basic standards of care, integrity, and accountability. The combined impact of these allegations is a portrait of a caregiving company that, in the author's view, prioritizes profits over people, to the detriment of a vulnerable client and the family who trusted them with her well-being.
In conclusion, the narrative presents a comprehensive and deeply troubling critique of the company's practices and culture. The mother's experience, the described behavior of workers, the financial and logistical irregularities, and the broader organizational dynamics coalesce into a compelling indictment. For anyone considering engagement with this provider, the account serves as a stark warning about potential risks to safety, dignity, and financial stability, underscored by a lack of accountability and a troubling disregard for the needs and rights of vulnerable clients.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (11 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Global Home Care in St Louis Park, MN is a fully-furnished assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community features comfortable accommodations with cable or satellite TV and Wi-Fi/high-speed internet access, allowing residents to stay connected with the outside world.
Residents can enjoy delicious meals in the dining room, which can cater to special dietary restrictions. Housekeeping services are provided to ensure that the living space remains clean and tidy.
The community also offers various outdoor spaces, including a garden, where residents can relax and enjoy nature. Additionally, move-in coordination is available to assist new residents in settling into their new home.
When it comes to care services, Global Home Care provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff members coordinate with health care providers to ensure that each resident receives the necessary medical attention. Medication management is also provided to help residents stay on track with their medication regimen.
Maintaining mental wellness is a priority at Global Home Care, which offers a mental wellness program for residents. This program focuses on promoting mental health and well-being through various activities and support.
Transportation arrangements are available for medical appointments, ensuring that residents have convenient access to healthcare facilities. Additionally, there are several nearby amenities including cafes, parks, pharmacies, restaurants, places of worship, and hospitals for added convenience and accessibility.
At Global Home Care in St Louis Park, MN, residents can enjoy a comfortable living environment with personalized care services tailored to their specific needs while having access to nearby amenities for added convenience and enjoyment.
Global Home Care is located at 450 Ford Road Suite 110, St Louis Park, MN 55426 in Hennepin County, Minnesota
Nightingale Home Healthcare
Minnetonka, MN
Fully furnished with 24/7 supervision and comprehensive care.
Nightingale Home Healthcare reviews
Nightingale Home Healthcare images
Sunlight
Plymouth, MN
Fully furnished units with restaurant-style dining and 24/7 care.
Safe Harbor Residential Care
Saint Louis Park, MN
Small, intimate community with 24/7 supervision and comprehensive care.
St John Home Care I
Minnetonka, MN
Private rooms with private baths, 24-hour supervision, and comprehensive care (including diabetes/high-acuity support) with on-site amenities and activities.
St John Home Care II
Minnetonka, MN
Private furnished rooms with private bathrooms plus 24/7 supervision and medication management.
Orchards Of Minnetonka
Minnetonka, MN
Modern, clean facility with well-designed rooms, pleasant views, and responsive staff.
Westridge
Minnetonka, MN
Friendly, responsive staff in a clean, well-kept community with good dining.
RidgePointe
Minnetonka, MN
Friendly staff with a robust activity program in a clean community.
Sholom Home West
Saint Louis Park, MN
Caring staff, clean facility, good food, and engaging activities.
Beyond the Bingo Hall: 50+ Enriching Activities for Seniors in Assisted Living
Assisted living communities offer diverse activities beyond traditional games to enhance seniors' physical health, cognitive well-being, emotional enrichment, and social connections, including fitness classes, creative expression, and intergenerational interactions. These enriching programs foster community bonds and support residents' independence and happiness.
Understanding the Distinctions: Assisted Living and Memory Care Explained
The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.
Guiding Elderly Parents Who Refuse Assisted Living: 6 Practical Steps
Family caregivers face emotional, legal, and practical challenges when elderly parents refuse assisted living, often due to fears of losing autonomy. Open conversations and professional assessments can help address these concerns while exploring alternatives and ensuring safety, potentially leading to legal guardianship if necessary.
