Nightingale Home Healthcare
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10550 Wayzata Boulevard Ste 1, Minnetonka, MN 55305
For more information about senior living options: (844) 490-3973
Two contrasting experiences with Nightingale Home Services emerge from recent patient reviews, illustrating how one provider can be seen in very different lights depending on who is delivering the care and how the logistics are handled.
In a strongly negative account, a patient described their time with Nightingale as a "terrible place to work with as a patient." The reviewer stated that the workers were not properly trained and that appointments were frequently missed. The patient recounted calling to complain and encountering a director of nursing, named Richard, who was described as very rude and who dismissed the concerns. The message was clear and urgent: for this patient, the service fell far short of expectations, and they issued a stern warning to "find another" and to beware of continuing issues.
On the other end of the spectrum, another patient recently discharged from a rehabilitation hospital shared a highly positive experience with Nightingale's home services. After returning home, this individual needed a coordinated package of care, including physical therapy, occupational therapy, and bathing assistance. The reviewer expressed being "extremely happy" with the services provided, noting that Nightingale delivered these supports in a professional manner and with evident experience.
The praise was specific about the therapists and aides who contributed to the recovery process. For physical therapy, the patient highlighted the work of Anna, Shannon, and Steve, describing them as fully supportive of their rehabilitation needs. Their approach was presented as attentive and constructive, helping to drive the physical therapy goals forward in a meaningful way. The occupational therapy side was represented by Liz, who was acknowledged for helping with OT needs, indicating a breadth of expertise across different service lines.
Bathing assistance was also singled out for commendation, with Elizabeth specifically recognized for her help in bathing. This detail underscored the patient's sense of relief and gratitude for comprehensive, compassionate in-home care that covered daily living activities as well as therapy. The overall impression from this account was not only satisfaction with the clinical components of care but also appreciation for the personal support and professionalism demonstrated by the staff.
Taken together, these two reviews reveal a nuanced picture of Nightingale Home Services. One patient's experience highlights potential problems with training, scheduling, and responsiveness, as well as a challenging interaction with a staffing leader. The other paints a picture of well-coordinated, attentive care across multiple disciplines, delivered by a team that was perceived as capable, compassionate, and effective in meeting rehabilitative and daily living needs. The contrast suggests that outcomes may vary by individual caregivers and by how well issues are managed behind the scenes.
For prospective clients, the takeaway is that Nightingale's services can be highly beneficial when the right team is engaged and operations run smoothly, but there can be serious lapses that affect the patient experience. It may be wise to evaluate current staff assignments, inquire about scheduling reliability, and consider speaking directly with care coordinators to ensure that a suitable, consistent team will be assigned to address both therapy goals and daily living needs. In any case, these accounts emphasize the importance of clear communication and timely responsiveness in home health services.
Nightingale Home Healthcare in Minnetonka, MN is a fully furnished assisted living community that provides exceptional care services and amenities for seniors. Residents can enjoy the comforts of home with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and a telephone. The community also offers move-in coordination services to make the transition into their new home as seamless as possible.
Care services at Nightingale Home Healthcare include 24-hour supervision, assistance with activities of daily living, bathing, dressing, and transfers. The staff also coordinates with healthcare providers to ensure residents receive the appropriate care they need. For individuals with diabetes or special dietary restrictions, the community offers specialized meal preparation and service along with a mental wellness program to promote overall well-being.
Residents will also find it convenient to have transportation arrangement available for medical appointments and easy access to nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.
Additionally, Nightingale Home Healthcare promotes an active lifestyle by offering resident-run activities and scheduled daily activities to engage and socialize with fellow residents. Whether it's enjoying time in the outdoor garden space or participating in organized events within the community, residents can find enjoyment and fulfillment in their daily lives.
Overall, Nightingale Home Healthcare provides a comfortable and caring environment where seniors can thrive while receiving personalized care tailored to their needs.
This area of Minnetonka, Minnesota offers a variety of amenities and services that cater to senior living. With several restaurants within close proximity, including Olive Garden and The Cheesecake Factory, seniors can enjoy a wide range of dining options. Additionally, there are numerous cafes such as Angel Food Bakery & Coffee Bar for a leisurely cup of coffee. For healthcare needs, there are several pharmacies nearby including Walgreens and CVS Pharmacy. The area also boasts several parks like Aquila Park and Dakota Dog Park for outdoor recreation. Access to quality medical care is readily available with clinics like Metropolitan Dermatology & Cutaneous Surgery PA and Children's Hospitals and Clinics of Minnesota's Ear, Nose and Throat in the vicinity. Places of worship like Shepherd of the Hills Lutheran Church offer spiritual support for seniors looking to maintain their faith community. Overall, this part of Minnetonka provides a well-rounded environment with convenience and comfort for seniors seeking to live in the area.
Nightingale Home Healthcare is located at 10550 Wayzata Boulevard Ste 1, Minnetonka, MN 55305 in Hennepin County, Minnesota
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