608 5Th Avenue Nw, East Grand Forks, MN 56721
For more information about senior living options: (844) 490-3973
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Edgewood EGF in East Grand Forks emerges in these accounts as a place where care can feel deeply personal and affirming, while also becoming the scene of troubling allegations that cut to the core of how residents and families are treated. Across six years and more, one family remembers a time when their mother, a talented pianist, could still express herself even in dementia. They recall that during her last year she could still play, and that she was allowed to do so. Even when mobility waned and she was in a wheelchair, she wasn't tucked away or kept at bay with brakes on; she was allowed to scoot around the facility. Food was described as real and nourishing, not something poured from a can, and the staff were described as dignified and welcoming to visiting family and even dogs during weekly visits. These memories sketch a hospitable, respectful environment where relationships with staff felt personal and ongoing, and where the family felt their mother was treated with genuine care and humanity.
A second positive perspective focuses on a more recent stretch of care. A family notes that their mother has been at Edgewood EGF for two years and that they are "so happy with the care she is receiving." The staff, they say, show "so much love and care" for her, with each person addressing her by name. The mother, described as a hugger by nature, receives many hugs a day from the staff, and the family expresses gratitude to the entire team for giving of themselves so consistently. The sentiment here is one of warmth, attentiveness, and everyday kindness - an environment where the resident's emotional needs feel understood, and where staff take the initiative to cultivate a sense of belonging and comfort for both patient and family.
Another favorable voice highlights the helpfulness of staff, the openness of communication, and the quality of care from the perspective of a son visiting during meal times. He finds his father enjoying the company of the staff and considers the facility a very nice place to be. He observes that meals look amazing and that residents routinely receive ample food. This account contributes to a broader image of Edgewood EGF as a place where meals, staff responsiveness, and the overall atmosphere work together to support comfort, dignity, and social interaction.
Yet, alongside these affirmations, there are starkly different, highly charged accounts that portray Edgewood EGF in a harsh light. One review centers on a deeply painful experience involving a mother-in-law who was Indigenous. The reviewer claims that the family was not allowed to have any sort of prayer services inside the facility; they were allegedly told that such services would have to be conducted outside in winter weather. The description paints the staff and leadership as dismissive and disrespectful toward Indigenous traditions at a moment of dying. The reviewer singles out a person named Luke, describing him as "an absolute P.O.S." and characterizing the overall treatment of the mother-in-law and her family as rude, disrespectful, and threatening - up to threats of police involvement. The upshot, in the reviewer's words, is a blunt warning: if you are Indigenous, this is not the place for your loved one, and the experience was so negative that the reviewer decried the facility as a "slum" and alleged a failure to honor cultural and spiritual needs during the end of life.
A separate, repeated theme in the negative accounts is the critique that Indigenous prayer traditions were denied, and that attempts to initiate a respectful ceremony were met with hostility or procedural hurdles. The reviewer emphasizes a sense of exclusion, recounting that prayer could not be conducted inside the facility and that staff eventually suggested moving the ceremony outdoors, in winter conditions, which the reviewer found to be deeply disrespectful. The same voice repeats a charge of dismissive or confrontational responses when questions arose, noting that staff or administrators did not address concerns satisfactorily and even implied that the family was "causing issues," culminating in threats of police involvement and the feeling that the family's cultural and spiritual needs were being ignored or undermined.
Additional negativity centers on a separate incident involving communication about hospital transport. In one account, a family member described trying to determine why their relative was being taken to the hospital, only to encounter a nurse who reportedly said, "we are busy with another medical episode," before hanging up the call. This moment is framed as emblematic of a broader pattern of perceived indifference or lack of responsiveness to family concerns, contributing to a sense that the facility's operations could sometimes feel impersonal or uncaring in critical moments.
Taken together, these narratives paint a multifaceted portrait of Edgewood EGF. On one hand, there are consistent testimonies of compassionate, person-centered care: staff who know residents by name, who offer warmth and frequent expressions of affection, who provide attentive feeding, meaningful engagement, and an environment where residents can continue to express themselves artistically and physically, even in the face of dementia. On the other hand, there are serious allegations that at least some families experienced discrimination, disrespect, and a failure to honor cultural and spiritual practices. The most pointed criticisms revolve around perceived disrespect toward Indigenous residents and their families, including demands that certain ceremonies be conducted outside in winter, the use of harsh language, and threats that families would be removed or that police would be called.
These testimonials underscore a broader truth in complex elder-care settings: experiences can vary dramatically from one family to the next, from one shift to another, and from one staff member to another. They also highlight the critical importance of cultural competence, respectful treatment of spiritual beliefs, and clear, compassionate communication with families at times of vulnerability and grief. For readers weighing Edgewood EGF as a potential place for a loved one, the collection of experiences here suggests a need for open dialogue, transparent policies, and ongoing efforts to ensure that care remains not only medically sound but also culturally sensitive, emotionally supportive, and consistently respectful to every resident and their family - no matter their background or beliefs.
Located in East Grand Forks, MN, Edgewood East Grand Forks is a specialized memory care community that provides exceptional care and support for individuals with dementia or memory loss. Our community offers a range of amenities to enhance the comfort and well-being of our residents. Each private apartment is fully furnished and equipped with cable or satellite TV, a kitchenette, telephone, and Wi-Fi/high-speed internet.
We understand the importance of maintaining a safe and secure environment for our residents. With 24-hour supervision and assistance with activities of daily living, our dedicated staff ensures that each resident's needs are met. From assistance with bathing and dressing to medication management and coordination with healthcare providers, we provide comprehensive care tailored to individual requirements. Our team also supports those with mild cognitive impairment through specialized memory care programming.
At Edgewood East Grand Forks, we prioritize mental wellness by offering engaging activities designed to stimulate cognitive abilities and promote social interaction. Residents can participate in resident-run activities as well as scheduled daily activities that cater to their interests and preferences. Our beautiful outdoor space allows residents to enjoy fresh air and nature.
Mealtimes are equally important at Edgewood East Grand Forks. We cater to special dietary restrictions and offer meal preparation and service according to individual needs. With various dining options nearby, residents have the opportunity to explore different cuisines if desired.
In addition to our exceptional care services and amenities, our community benefits from its proximity to local amenities. There are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals nearby which provide convenience for both residents and their families.
At Edgewood East Grand Forks, we strive to create a supportive environment where individuals with memory loss can thrive while receiving the highest quality care possible.
Edgewood East Grand Forks is located at 608 5Th Avenue Nw, East Grand Forks, MN 56721 in Polk County, Minnesota
Edgewood East Grand Forks offers a comprehensive suite of features designed to enhance the quality of life for residents with dementia or Alzheimer's disease. Assistance with dressing and bathing helps promote personal dignity and comfort, while meal preparation ensures that nutritional needs are met in a way that is both enjoyable and tailored to individual dietary requirements. Medication management is critical for maintaining health stability, and transportation arrangements facilitate access to necessary medical appointments, ensuring continuity of care. Coordination with healthcare providers fosters a holistic approach to well-being, allowing for timely adjustments to care plans as needed. The focus on activities of daily living empowers residents by promoting independence within a safe environment, supported by 24-hour supervision for added security. The dementia waiver allows for specialized programming that enriches the lives of those experiencing mild cognitive impairment, while engaging in mental wellness activities enhances cognitive function and emotional health. Finally, customized memory care programs provide structured engagement designed specifically for individuals with memory loss challenges, encouraging social interaction and fostering a sense of community among residents.
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