1414 20th St NW, East Grand Forks, MN 56721
To contact a resident: (218) 773-7484
For more information about senior living options: (866) 208-4318
Overall Review of Good Samaritan Society-Heritage Grove
Pros
The staff is very knowledgeable, caring and helpful.- The team at Heritage Grove is top notch.
- The leadership Michaun provides instills the qualities needed in a team that provides great care to the people they serve.
- Good Samaritan Heritage Grove is a lovely facility with very kind and helpful staff.
- The staff has gone to great lengths to keep residents safe and healthy during these very trying times.
- Michaun, Traie, Marie and Tiffany lead a great team of hardworking staff members who are there to assist.
- Jay is a calm gentleman and a true asset to the facility.
- All staff have been wonderful.
- They care about the residents and their family members.
- Great care has been provided and residents’ safety is taken into account.
- Traie, Marie, Kim and Michaun are top notch.
- The admission, nursing staff and the director are professional, kind and compassionate to the residents.
- The staff are amazing and truly care about the residents.
- The activities are there for all to enjoy.
- The facility offers miles of hallways for residents to walk and stay active.
Review
Good Samaritan Society-Heritage Grove in East Grand Forks is best suited for seniors who want a warm, relationship-driven care environment where staff leadership is visible, care feels personal, and daily life remains active and socially engaged. This community rewards families seeking dependable, accessible support across caregiving, transportation, and programming, rather than a cold or purely clinical setting. It suits residents who value consistent staff-tenant interactions, a collaborative atmosphere, and clear reassurance that safety and well-being are priorities embedded in everyday operations. For families prioritizing high-touch, human-centered care with strong teamwork, Heritage Grove stands out as a compelling option.
The bedrock strength here is the staff. Reviews repeatedly call the team knowledgeable, caring, and helpful, with leadership under Michaun described as setting the tone for a capable, compassionate culture. The praise extends across roles, from admission staff to nursing and administration, highlighting a cohesive, professional approach that remains genuinely kind. Specific staff members emerge as anchors: Traie, Marie, Tiffany, Kim, and Jay the bus driver receive frequent commendations for reliability, patience, and positive impact on residents’ routines. This level of staff consistency translates into predictable daily life, where residents receive timely assistance and families feel confident in ongoing oversight.
Activity and engagement emerge as core advantages. Heritage Grove offers programs that keep residents active and connected, with opportunities to socialize and participate in organized events. Even in a facility with extensive hallways, the ability to move about, engage with others, and enjoy walks contributes to a sense of normalcy and autonomy. The emphasis on meaningful activities helps prevent isolation and reinforces a sense of belonging, so residents are more likely to feel seen, included, and encouraged to maintain independence where possible. The atmosphere reflects a well-orchestrated balance between supervised care and personal choice.
Safety-conscious care underpins every positive note. Families describe staff going to great lengths to keep loved ones safe and healthy, a testimony to how operations are designed around well-being. The credibility of this commitment is reinforced by the transportation and logistical support, notably Jay the bus driver, who is praised for his calm, dependable assistance with appointments and outings. This combination of vigilant caregiving and reliable mobility support means families can rely on consistent routines, which in turn reduces stress around scheduling, medical visits, and daily errands.
Given the standout strengths, there are practical reasons some families might want to consider alternatives. If a loved one requires highly specialized memory-care programming or advanced clinical needs beyond what typical assisted living provides, comparisons with facilities featuring more intensive dementia care or broader medical resources may be warranted. For households prioritizing a lower cost point or a more compact, less activity-driven environment, exploring other options could yield different trade-offs. Additionally, if a family seeks a newer building with cutting-edge amenities or a radically different care model, a side-by-side evaluation can prevent misalignment between expectations and day-to-day experience.
Ultimately, Heritage Grove should be evaluated by families who prize genuine staff engagement, dependable leadership, robust opportunities for activity, and thoughtful safety measures. The confluence of knowledgeable, caring personnel; clear leadership direction; strong social programming; and reliable transportation creates a cohesive living environment where residents can thrive and families feel reassured. For those whose priorities align with a community that treats care as a mutual relationship, with transparency, consistency, and a proactive approach to daily life, Heritage Grove deserves a serious look. A thoughtful visit, with conversations about staffing rhythms, activity calendars, and transport routines, will reveal whether this is the right fit.
Assisted Living
Independent Living
Activities on-site
Devotional services off-site
Indoor common areas
Grand Forks International (6 miles away)
Ambulatory care
Diabetic care
Meals provided
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