Shelby Crossing Rehabilitation

Pros

• The staff at Shelby Crossing is exceptional and provides compassionate care.
• The transition for new residents is made easy by the friendly and supportive staff.
• Residents enjoy a variety of musical entertainment twice a week.
• Onsite physical therapy is available three days a week, which is a valuable resource for residents.
• The community offers good food with plenty of variety.
• The facility maintains cleanliness and has well-sized rooms for residents.
• Special events like monthly family brunches and Friday Happy Hours are appreciated by families and residents alike.
• Overall, many families feel secure with the care their loved ones receive at Shelby Crossing.

Cons

• The facility is not equipped to handle patients with secondary medical issues, leading to inadequate care for those with complex health needs.
• There were significant delays in medication administration, causing unnecessary risks to patient health.
• Dietary restrictions were not followed, resulting in food being frequently sent back.
• Staff communication regarding healthcare and doctor visits was consistently unreliable, often promising visits that did not occur.
• Caregivers were sometimes inattentive, neglecting patient requests for assistance, such as showers and basic hygiene.
• Nursing staff demonstrated a lack of knowledge in caring for patients with specialized needs, leading to serious health concerns.
• Overall feelings of dissatisfaction with the quality of care provided during rehabilitation periods were expressed by multiple reviewers.
• The atmosphere of the community did not create a sense of home for some prospective residents or their families.
• Inconsistent levels of service from staff contributed to frustration among family members regarding the care provided.

Review

Shelby Crossing stands as a beacon of hope for many seeking an assisted living community, with some families praising its exceptional staff and welcoming atmosphere. One reviewer shared that their 98-year-old mother transitioned smoothly into the facility, thanks in part to the compassionate care provided by the staff. They highlighted engaging musical entertainment offered twice a week, good food with a variety of options, and needed services such as weekly hair salon appointments. Additionally, the availability of onsite physical therapy three times a week made it a particularly appealing choice, ensuring residents had consistent access to vital rehabilitation services.

However, not all experiences have been seamless at Shelby Crossing. A contrasting narrative emerged from multiple reviews expressing serious concerns about the facility's capability to manage residents with complex medical conditions. One reviewer recounted a harrowing experience involving their loved one with congestive heart failure and kidney disease who faced significant delays in receiving necessary medications—reportedly waiting 24 hours after admission. The issues extended beyond medication delays; dietary restrictions went unheeded, leading to alarming health consequences including severe water retention. This family ultimately felt compelled to remove their loved one from Shelby Crossing after only seven days due to inadequate medical oversight.

Other narratives painted similar pictures of concern regarding staffing and care protocols within the facility. One person recounted frustrations during their sister's 20-day stay when simple requests for hygiene assistance turned into daily challenges requiring intervention from family members. Disturbingly, instances were noted where resident call lights went unanswered while nursing staff appeared disengaged or distracted by personal devices instead of attending to patient needs. Such criticisms raised red flags about the commitment to providing timely and attentive care—a fundamental expectation for any healthcare setting.

While some reviewers expressed dissatisfaction with cleanliness and maintenance efforts, highlighting that patients often only received showers twice a week—raising questions about hygiene standards—the overall environment was described as pleasant and well-kept. Another family pointed out that while they appreciated the beauty of the facility itself, underlying issues remained troubling enough to prompt caution; they noted that excellent therapy sessions were often few and far between due to operational constraints tied to insurance limitations on inpatient therapy days.

Overall sentiment regarding Shelby Crossing appears mixed; while several families found value in aspects like social activities—including themed family events such as brunches and "Happy Hours"—the discontent surrounding medical care was palpable throughout various accounts. The case studies displayed how critical adequate training is for staff dealing with complex health conditions alongside standard assisted living requirements—not just physical therapy but comprehensive medical management tailored to individual needs.

In conclusion, experiences at Shelby Crossing highlight a divergent reality: on one hand stands an accommodating community vibrant with activities and friendly interactions; on the other lurk substantial challenges related specifically to managing secondary medical conditions effectively within this framework. Families considering this facility must weigh both sides carefully—while it may cater well for those needing routine assistance or physical therapy alone, it poses significant risks for individuals requiring more intensive medical oversight and personalized care strategies—which ultimately could impact health outcomes negatively if left unaddressed.

This part of Shelby Township, Michigan offers a variety of amenities that may be appealing to seniors looking for a convenient and vibrant community. There are several dining options nearby, including Ciccarelli's Premier Sports Club & Eatery and Chick-Fil-A, as well as pharmacies such as Walgreens and CVS Pharmacy for easy access to medical services. Additionally, there are places of worship like Shelby Bible Church and St Peter Lutheran Church for spiritual support. For leisure activities, residents can enjoy parks like Whispering Woods Park and Mae Stecker Park, as well as theaters like Emagine Macomb and MJR Partridge Creek Digital Cinema 14 for entertainment. Medical care is also readily available with facilities like Michigan Surgery Specialists - Shelby Township and Henry Ford Shelby Ob/Gyn in close proximity. Overall, this area provides a mix of recreational, healthcare, and dining options making it a potentially suitable location for senior living.

Restaurants

• Ciccarelli's Premier Sports Club & Eatery (0.8 miles)
• Taco Bell (0.9 miles)
• Chick-Fil-A (0.9 miles)
• Boston's Restaurant & Sports Bar (1.2 miles)
• Wendy's (1.2 miles)
• McDonald's (1.3 miles)
• Dave & Buster's (1.3 miles)

Pharmacies

• Walgreens (0.9 miles)
• CVS Pharmacy (1 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (1.9 miles)
• Walgreens (2 miles)
• Rite Aid (2.2 miles)

Places of Worship

• Shelby Bible Church (0.9 miles)
• St Peter Lutheran Church (3.6 miles)

Cafes

• Panera Bread (0.9 miles)
• The Hot Spot Coffee (2.4 miles)
• Starbucks (2.5 miles)
• Starbucks (4 miles)
• Starbucks (4.7 miles)
• Starbucks (5.5 miles)
• Tim Hortons (5.8 miles)

Parks

• Whispering Woods Park (1.6 miles)
• Waldenburg Park (3 miles)
• Mae Stecker Park (3.5 miles)
• Dodge Park (3.5 miles)
• Clinton Township Parks & Recreation (4.4 miles)
• River Bends Park (5.2 miles)

Physicians

• Michigan Surgery Specialists - Shelby Township (1.8 miles)
• Henry Ford Shelby Ob/Gyn (2.1 miles)
• Mmi Dr M Chen (2.4 miles)
• Midwest Center For Dermatology (2.4 miles)
• Partridge Creek Center For Womens Health (2.6 miles)
• Macomb Endoscopy Center (2.9 miles)
• Ascension Stonebridge Orthopedic Urgent Care (3 miles)

Theaters

• Emagine Macomb (2.3 miles)
• MJR Partridge Creek Digital Cinema 14 (2.5 miles)
• AMC Forum 3 (3.8 miles)

Hospitals

• St John Medical Center (3.1 miles)