The Legacy At Shelby Crossing

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The Legacy At Shelby Crossing

The Legacy At Shelby Crossing

13712 21 Mile Road, Shelby Township, MI 48315

For more information about senior living options: (844) 490-3973

4 from 74 reviews
5 stars
48
4 stars
6
3 stars
4
2 stars
3
1 stars
13

Assisted Living

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    Overall Review of The Legacy At Shelby Crossing

    Pros

    • pro Grace removed the last embedded staple from the patient's head, demonstrating skilled nursing.
    • pro Laura, a CNA, brought a ray of sunshine to the room every day.
    • pro Eve and Calvin in Dining Service greeted everyone with smiles and consistently went the extra mile for patients.
    • pro Jamie and Dona were there for the patient's every need.
    • pro Luke and Paul were outstanding in physical and occupational therapy.
    • pro Rahila informed the family about the AFO, showing proactive care.
    • pro Kristen in OT has a marvelous personality and went above and beyond to be accommodating.
    • pro The care at Shelby Crossing is described as compassionate, professional, and caring.
    • pro April, an RN, was kind, thorough, and provided extra TLC for the patient.
    • pro The food is fantastic, the facility is clean and well-kept, and there are engaging activities.

    Cons

    • pro The reviewer was not as pleased with the demeanor of the social worker.
    • pro The reviewer felt that the mother was not receiving the care she had been assured, and that communication between staff and family was non-existent.
    • pro The social worker Katherine was no help.
    • pro The reviewer said they would wait to see if things improve before giving a final review.

    Review

    Shelby Crossing has earned a substantial chorus of praise from families and patients who spent time there for rehabilitation, therapy, and ongoing care. Across inpatient stays, rehab episodes, and longer-term living arrangements, the shared thread is a deep appreciation for the staff's dedication, kindness, and professional skill. The testimonials highlight a broad spectrum of roles - LPNs, CNAs, dining service staff, therapists, social workers, and administrative leaders - each contributing to a sense of warmth, competence, and genuine concern for residents and their families.

    During a husband's inpatient recovery from a fall, several team members left a lasting impression. Jeanette, an LPN, and Grace, the Associate Director of Health Services who earned the nickname "Saving Grace," were especially memorable for their hands-on care and meticulous attention. Grace's ability to remove the last embedded staple from his head stands out as a dramatic example of the kind of practical, life-saving assistance the staff can provide. Laura, a CNA, is remembered for bringing a ray of sunshine to the room every day, while Eve and Calvin in Dining Service greeted everyone with smiles and routinely went the extra mile for patients. Jamie and Dona were described as nurses who met every need, and Luke and Paul in physical therapy were praised as outstanding. Rahila, the first PT to inform the family about the need for an ankle-foot orthosis (AFO), and OT Kristen, whose engaging personality and willingness to go above and beyond were noted, add to the sense that Shelby Crossing is staffed with people who take patient care personally. While the overall tone was overwhelmingly positive, there were some mixed notes about the social worker, reminding readers that even excellent teams have room to improve.

    A separate set of reviews focuses on a July rehab stay, painting Shelby Crossing as a facility that combines cleanliness with compassionate, professional care. The critic here emphasizes a welcoming and well-maintained environment: the building is "very nice" and kept clean, the staff are caring, friendly, and highly skilled, and the dining room delivers high-quality meals. Food is repeatedly described as a standout - restaurant-quality offerings with a willingness to customize meals for individual tastes - and there are varied activities available for residents who wish to participate. The reviewer stresses that the love and concern extend beyond pure clinical care, highlighting staff members who treat residents like family and pursue excellence in every aspect of daily life at the center.

    Several families describe more extended experiences that include hospice, long-term care, and a sense of continuity and comfort. One family notes that the health campus and assisted living team demonstrated genuine care and a personal connection with their dad, who formed strong bonds with the staff over a five-week period. The ability to keep him in the same room with the same staff during hospice was a blessing, and the team was described as outstanding in meeting his treatment needs while also supporting the family emotionally. The garden, outdoor spaces, and even small touches - like a sense of home and community - helped create a comforting atmosphere. The overall impression is that Shelby Crossing is not just a place to receive care, but a place where staff members become a supportive extended family to both residents and their loved ones.

    Among individual staff recognitions, a daughter named Margaret spoke passionately about her father Gary Rosser's care. She singled out April, an RN, for superior kindness and thoroughness, and she thanked Connie, Laura, and Amina for consistently making her father smile. Luke and Jennifer were lauded for their expertise in physical and occupational therapy, Kristen's thoughtful and patient approach in OT, and the kitchen staff for their welcoming presence at every meal. Lacey, a CSW, stood out for her ability to ease anxiety and be a steady, reassuring presence during what could be a frightening process. The reviewer's daughter even describes a symbolic journey through the "yellow brick road," a reminder of how Shelby Crossing can feel like a safe, supportive home. The overarching message is gratitude for a team that treated their dad with dignity and offered hope and reassurance to the entire family.

    Other reviews speak to the broad strengths of Shelby Crossing across multiple roles and time periods. Families repeatedly describe the staff as compassionate and deeply engaged, taking time to know residents and their families, offering reassurance, and staying attentive to changing health needs. The facility is praised for its clean, hotel-like rooms, absence of unpleasant odors, and a comfortable, welcoming environment. Activities are highlighted as a meaningful component of daily life, with live music, social events, happy hours, and craft sales contributing to a lively and supportive community. The combination of professional care, clean surroundings, excellent food, and a culture of genuine concern creates an impression of stability and trust for families planning future care needs.

    A small note of caution appears in one account: a family member reported that communication between staff and family was not meeting expectations, and the current level of care did not feel aligned with prior assurances. This reminder sits alongside many glowing endorsements, illustrating that even in the strongest facilities, effective communication remains a critical area for ongoing improvement. It's a balanced snapshot that acknowledges both strengths and opportunities for growth, reinforcing that Shelby Crossing's reputation rests on a foundation of committed staff across disciplines while highlighting the importance of clear, proactive communication with families.

    Overall, the collective voice about Shelby Crossing is one of strong endorsement and heartfelt gratitude. Families describe a place where rehabilitation therapists, nurses, CNAs, dining staff, social workers, and administrators come together to deliver high-quality care with kindness and personal warmth. They emphasize the human connection - the sense that staff see residents as people with stories and families with hopes - and they celebrate a culture that makes difficult times more bearable. For those seeking rehab therapy, long-term care, or assisted living, Shelby Crossing is repeatedly recommended as a setting where expertise, compassion, and a welcoming atmosphere converge to support recovery, dignity, and peace of mind for both patients and their loved ones.

    Features

    Housing

    • 35 resident community capacity 35 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Legacy At Shelby Crossing in Shelby Township, MI is an exceptional assisted living community that provides a range of amenities and care services to ensure the comfort and well-being of its residents.

    Within our beautifully designed and fully furnished community, residents have access to various amenities such as a beauty salon for pampering sessions, cable or satellite TV for entertainment, and a small library for leisurely reading. The indoor common areas provide a welcoming space for socializing, while the outdoor area offers opportunities to enjoy nature and fresh air.

    Our dining room serves delicious meals prepared by our experienced chefs, with restaurant-style dining ensuring an enjoyable and fulfilling dining experience. Special dietary restrictions are also accommodated to meet individual needs.

    The care services at The Legacy At Shelby Crossing are comprehensive and catered to each resident's specific requirements. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Diabetic care is available along with diabetes diets, ensuring proper management of the condition. Medication management services are provided to ensure residents receive their medications on time.

    We prioritize mental wellness by offering a mental wellness program that focuses on promoting emotional well-being among our residents. This includes providing opportunities for engagement in stimulating activities, both community-sponsored and resident-run, scheduled throughout the day.

    The location of The Legacy At Shelby Crossing also adds to its appeal. With five cafes, five parks, 17 pharmacies, 16 physicians' offices, 33 restaurants, two places of worship nearby, as well as three theaters and one hospital within close proximity- residents can easily access additional services and enjoy outings in the community.

    At The Legacy At Shelby Crossing, we pride ourselves on creating a warm and inviting environment where residents feel valued and cared for. Our range of amenities and personalized care services make it an ideal choice for seniors seeking assisted living in the Shelby Township area.

    Nearby Places of Interest

    This area of Shelby Township, Michigan offers a variety of amenities and services that cater to seniors looking for convenience and entertainment. With a selection of restaurants including Ciccarelli's Premier Sports Club & Eatery and Chick-Fil-A nearby, residents can enjoy dining options close to home. The presence of several pharmacies such as Walgreens and CVS Pharmacy ensures easy access to medications and healthcare needs. Places of worship like Shelby Bible Church are also within reach for spiritual fulfillment. Additionally, parks like Whispering Woods Park provide opportunities for leisurely walks and outdoor activities. For medical care, there are physicians offices like Michigan Surgery Specialists - Shelby Township and Henry Ford Shelby Ob/Gyn in the vicinity, while hospitals like St John Medical Center offer peace of mind in case of emergencies. Theatres such as Emagine Macomb are available for entertainment options, making this area a well-rounded choice for senior living in Shelby Township.

    Restaurants

    • Ciccarelli's Premier Sports Club & Eatery (0.8 miles)
    • Taco Bell (0.8 miles)
    • Chick-Fil-A (0.9 miles)
    • Wendy's (1.2 miles)
    • McDonald's (1.2 miles)
    • Boston's Restaurant & Sports Bar (1.2 miles)
    • Dave & Buster's (1.2 miles)

    Cafes

    • Panera Bread (0.9 miles)
    • The Hot Spot Coffee (2.3 miles)
    • Starbucks (2.6 miles)
    • Starbucks (4.1 miles)
    • Starbucks (4.7 miles)
    • Starbucks (5.6 miles)

    Pharmacies

    • Walgreens (1 miles)
    • CVS Pharmacy (1 miles)
    • CVS Pharmacy (1.3 miles)
    • CVS Pharmacy (1.7 miles)
    • Walgreens (1.8 miles)
    • Walgreens (2 miles)
    • Rite Aid (2.1 miles)

    Places of Worship

    • Shelby Bible Church (1 miles)
    • St Peter Lutheran Church (3.7 miles)

    Parks

    • Whispering Woods Park (1.5 miles)
    • Waldenburg Park (3.1 miles)
    • Dodge Park (3.4 miles)
    • Mae Stecker Park (3.5 miles)
    • Clinton Township Parks & Recreation (4.4 miles)
    • River Bends Park (5.3 miles)
    • Earl E Borden Park (5.8 miles)

    Physicians

    • Michigan Surgery Specialists - Shelby Township (1.8 miles)
    • Henry Ford Shelby Ob/Gyn (2.2 miles)
    • Mmi Dr M Chen (2.4 miles)
    • Midwest Center For Dermatology (2.5 miles)
    • Partridge Creek Center For Womens Health (2.6 miles)
    • Macomb Endoscopy Center (2.9 miles)
    • Ascension Stonebridge Orthopedic Urgent Care (3 miles)

    Theaters

    • Emagine Macomb (2.4 miles)
    • MJR Partridge Creek Digital Cinema 14 (2.6 miles)
    • AMC Forum 3 (3.7 miles)

    Hospitals

    • St John Medical Center (3.1 miles)

    Frequently Asked Questions

    Where is The Legacy At Shelby Crossing?

    Nearby Communities

    Related Resources

    • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

      The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

    • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

      Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

    • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

      Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.


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