Bickford of Shelby Township

Pros

• The staff at Bickford of Shelby Township is very supportive and welcoming, making residents feel cared for and valued.
• Caregivers are attentive and genuinely care about the residents, fostering a positive atmosphere.
• The facility provides a home-like environment, contributing to a sense of community among residents.
• Residents enjoy a variety of activities, with opportunities for therapy in their rooms as needed.
• The location is convenient, close to restaurants and shopping malls, enhancing the overall experience for families visiting loved ones.
• Bickford offers excellent food that residents rave about, adding to their satisfaction with the service.
• The outdoor areas are beautifully maintained and provide safe spaces for residents to enjoy during warmer months.
• The move-in process was smooth and easy for new residents, easing their transition into the community.

Cons

• The food at Bickford of Shelby Township is terrible and lacks variety, leading to disappointment.
• There seems to be understaffing on the floor, causing delays in assistance for residents.
• Some outdoor furniture is dirty and smells like urine, indicating a need for better maintenance.
• The shower curtains are too short, resulting in water spilling onto the floor and creating a slip hazard.
• Activities for residents are sorely lacking, leaving some individuals isolated in their rooms most of the time.
• Communication from office staff regarding resident care is inconsistent and not always informative.
• There were multiple instances of building issues, including flooding due to frozen pipes that took months to repair.
• Promised transportation services for medical appointments were not consistently provided due to high staff turnover.
• The facility was more expensive than other options but did not meet expectations regarding activities or amenities.
• Family members expressed regret about not moving their loved ones to the facility sooner because they initially overlooked key concerns like hidden fees and lack of activities.

Summary

Bickford of Shelby Township has garnered a mixture of favorable and critical feedback from residents and their families, reflecting both the strengths and shortcomings of the facility. A highlight for many is the attentiveness and care provided by staff members, particularly by nurses like Geri, who have demonstrated significant involvement in assisting residents with their needs. Family members consistently praise the friendly nature of caregivers, who not only maintain clear communication regarding any concerns but also foster an engaging environment for those with dementia. This nurturing atmosphere is complemented by the facility’s commitment to creating a sense of community among its residents, making it feel more like a neighborhood.

One notable feature that many residents appreciate about Bickford is its smaller size, which enhances the personal touch offered by staff while allowing easy access to various common areas such as dining rooms and activity spaces. The layout promotes interaction among residents and encourages participation in outdoor activities during pleasant weather. In fact, there are families that frequently visit their loved ones, which seems to contribute positively to the overall experience at Bickford. Despite these favorable aspects, several reviews voiced concerns regarding staffing levels, particularly on busy days where assistance took longer than anticipated.

While many express satisfaction with the food quality—especially praising hearty meals served at mealtimes—others find it lacking compared to other facilities they have encountered. Furthermore, some families pointed out issues regarding hidden fees related to housekeeping and laundry services that they wished had been disclosed beforehand. These unexpected costs can add up quickly and may deter potential residents from choosing Bickford over other options that offer similar services without additional charges.

The cleanliness of Bickford was mentioned positively in some reviews; however, there are instances where specific areas needed attention—like outdoor furniture—the cleanliness appearing compromised after some time due to neglect or lack of proper maintenance. Concerns were raised about certain elements within the building itself; for instance, short shower curtains that lead to water pooling on floors raised safety concerns for potential slips among residents.

Despite being recognized as a beautiful facility with engaging activities led by a passionate activities director, some families expressed disappointment at the overall volume of recreational options available across all days of the week. Entertainment opportunities such as arts and crafts were notably absent or scarce according to several reviewers wishing for more vibrant engagement strategies designed specifically for seniors.

Another recurring subject involves transportation provisions for medical appointments—a service originally advertised but reportedly inconsistent during certain periods due to high staff turnover rates within administration roles. Such challenges can cause frustration among family members relying on these services for their relatives' healthcare needs while highlighting systemic management issues inherent in newer establishments still fine-tuning their operations after opening. Overall though positive attributes dominate conversations surrounding Bickford of Shelby Township’s caregiving approach.

In conclusion, Bickford offers a nurturing atmosphere filled with dedicated staff who genuinely care about their resident's well-being amidst ongoing concerns over operational shortcomings ranging from hidden fees down to insufficient activity programming; balancing its dual identity as both welcoming community home yet beset by challenges typical within assisted living facilities transitioning through growing pains into established success stories seen elsewhere across similar organizations nationwide.

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This part of Shelby Township, Michigan offers a convenient and diverse range of amenities for seniors looking to settle down in a vibrant community. With several pharmacies, physicians, and hospitals nearby, healthcare services are easily accessible. The area also boasts a variety of dining options including Mavrix Restaurant & Bar, Ciccarelli's Premier Sports Club & Eatery, and Taco Bell for those looking to enjoy a meal out. For leisure activities, residents can visit parks like Whispering Woods Park or catch a movie at Emagine Macomb or MJR Partridge Creek Digital Cinema 14. Additionally, there are places of worship such as Shelby Bible Church and St Peter Lutheran Church for spiritual fulfillment. Overall, this neighborhood is well-equipped to cater to the needs of seniors seeking a comfortable and active lifestyle.

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walgreens (1.2 miles)
• Walgreens (1.3 miles)
• Walmart Pharmacy (1.7 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.6 miles)

Places of Worship

• Shelby Bible Church (1 miles)
• St Peter Lutheran Church (3.2 miles)

Restaurants

• Mavrix Restaurant & Bar (1 miles)
• Ciccarelli's Premier Sports Club & Eatery (1.2 miles)
• Taco Bell (1.3 miles)
• Pancake Factory (1.4 miles)
• Miguel's Cantina (1.4 miles)
• Art & Jake's (1.5 miles)
• Taco Bell (1.6 miles)

Physicians

• Michigan Surgery Specialists - Shelby Township (1.1 miles)
• Henry Ford Shelby Ob/Gyn (1.4 miles)
• Ascension Stonebridge Orthopedic Urgent Care (2.3 miles)
• SVS Vision Optical Centers (2.5 miles)
• Professional Hearing Aid Center (2.8 miles)
• G.I. Medicine Associates, PC (2.8 miles)
• Eastside Skin Care & Laser Center (2.8 miles)

Cafes

• Panera Bread (1.6 miles)
• The Hot Spot Coffee (2 miles)
• Starbucks (3.1 miles)
• Starbucks (4.4 miles)
• Starbucks (4.9 miles)

Parks

• Whispering Woods Park (1.7 miles)
• Mae Stecker Park (2.8 miles)
• Waldenburg Park (3.2 miles)
• Dodge Park (4.1 miles)
• River Bends Park (4.6 miles)
• Clinton Township Parks & Recreation (5.1 miles)
• Earl E Borden Park (5.6 miles)

Theaters

• Emagine Macomb (1.8 miles)
• MJR Partridge Creek Digital Cinema 14 (3.1 miles)
• AMC Forum 3 (3.9 miles)

Hospitals

• St John Medical Center (2.8 miles)