Medilodge Of Traverse City
Save2585 South Lafranier Road, Traverse City, MI 49686
For more information about senior living options: (844) 490-3973
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Medilodge in Traverse City and at the Lafranier Road location presents a wide range of experiences for residents and their families. Across dozens of comments, the facility emerges as a place where caring staff and welcoming environments can stand in stark contrast to concerns about safety, management, and culture. Families spoke highly about the warmth of individual caregivers, the cleanliness of spaces, and the opportunities residents have to engage in activities and meals that feel homelike. Yet those same families also describe situations that left them anxious, frustrated, or angry - especially when it came to safety protocols, staffing, and interactions with management.
A recurring thread centers on everyday operations and safety. One reviewer described a driver who parked for an extended period in front of a door, effectively blocking access and creating frustration for others who needed to move quickly in and out of the building. The sign indicating pick-up and drop-off only was cited as a simple rule that was being undermined by someone's behavior. In another vein, several comments reflect concerns about capacity and how residents are managed. One account warned that more residents were being admitted than could be adequately cared for, with rumors that the facility was keeping numbers "beyond what cremation can be done properly." While this line touches on end-of-life matters, it speaks to broader anxieties about whether the facility is operating within safe, sustainable limits and communicating accurately with families about how resources are allocated.
The experiences shared by caregivers and staff also highlight deeply personal and painful incidents. A particularly troubling thread involves pregnancy and a perceived violation of dignity and safety. One person, six months pregnant and responsible for caring for a large caseload, described being subjected to racist slurs from a coworker and being asked to remove a sweatshirt with a black message. HR reportedly characterized the coworker's language as unaware of the offense, which only fueled a sense that diversity and inclusion were not being handled with sincerity. The same reviewer recounted that this occurred while she was juggling a demanding workload across multiple halls, and she felt that both state-level oversight and internal safety protocols should have been invoked. The claim that a pregnant worker was assigned to manage dozens of residents and a "Covid hall" only added to the sense of unsafe practice and inadequate staffing.
These concerns about race, respect, and safety are mirrored in accounts of how HR and management responded when issues were raised. Several reviewers described coworkers standing up in defense of a colleague who was being mistreated, while noting a less supportive response from HR and management. The tension between frontline staff who advocate for each other and leaders who appear to be less responsive to those concerns runs through many of the stories. Some reviewers allege unsafe practices and misrepresentations about staffing levels, with the impression that management did not fully acknowledge or address the underlying problems. The sense of frustration is sharpened by the claim that promises - such as a promised bonus - were not kept, particularly when the involvement of a pregnant worker in heavy workloads and complex assignments was part of the narrative.
Amid these difficult experiences, there are also many affirmations of quality, kindness, and reliable care provided by individual staff members. Several reviews highlight specific nurses and aides who stood out for their attentiveness and compassion. Names like Debby, Wendy, and others come up repeatedly as people who went the extra mile to make residents comfortable, to explain procedures, and to respond quickly to needs. A reviewer praised a nurse named Wendy for outstanding care, while others spoke warmly of staff who helped with personal tasks, such as bathing and hair washing, in ways that improved a resident's mood and well-being. The appreciation isn't limited to clinical staff; references to tidy rooms, well-balanced meals, and engaging activities paint a picture of a facility that, when staffed with caring individuals, can offer a supportive and pleasant environment for both residents and their families.
Family experiences extend beyond daily caregiving into broader impressions of the facility's atmosphere and culture. Some visitors described the environment as quiet, clean, and welcoming, with a dining room and lounge area that felt comfortable and homelike. They noted the importance of observable kindness and patience from staff, and many found reassurance in spending time with loved ones who seemed content with the care they were receiving. A number of reviews also emphasized the importance of listening to families and residents, with accounts of residents feeling respected and valued when caregivers took time to answer questions and provide explanations. One reviewer, visiting a sister, described the staff as kind and helpful, expressing a wish to visit more often because the sister seemed content and well cared for.
The overall tone across the collection is nuanced: for every praise of a friendly, professional, and attentive team, there are warnings about poor management, inconsistent responses to concerns, and troubling experiences related to race, safety, and workload. Some reviewers felt reassured by the high quality of certain staff members and the facility's cleanliness, while others expressed disappointment in leadership's handling of incidents, the alleged misrepresentation of staffing levels, and the perceived impact on pregnant employees and those with intense caregiving responsibilities. One repeated sentiment is that the facility has the potential to deliver excellent care and a positive work environment when the right people are in place and when concerns are addressed with seriousness and transparency.
In the end, Medilodge appears to be a place of contrasts - where dozens of caregivers do extraordinary work with empathy and dedication, and where organizational gaps can undermine that same culture of care. The positive testimonials celebrate seasoned staff, patient-centered service, and a supportive atmosphere that helps families feel confident about their loved ones' wellbeing. The critical notes remind readers that safety, inclusion, consistent management response, and honest communication are essential to sustain that care over time. For families considering Medilodge, the message is clear: there are many compassionate people here who can make a meaningful difference, but there are also systemic issues that require ongoing attention and accountability to ensure every resident receives safe, dignified, and respectful care every day.
Medilodge Of Traverse City is an exceptional assisted living community located in Traverse City, MI. We offer a wide range of amenities and care services to ensure that our residents live comfortably and enjoy their golden years to the fullest.
Our community features a beauty salon, where residents can pamper themselves and feel their best. They can relax in their fully furnished apartments while enjoying their favorite TV shows or movies on cable or satellite TV. We provide community-operated transportation for outings and appointments, as well as transportation arrangements for non-medical purposes.
For our tech-savvy residents, we have a computer center with Wi-Fi/high-speed internet access, allowing them to stay connected with friends and family around the world. Our dining room offers restaurant-style dining where residents can savor delicious meals prepared by our skilled chefs. Special dietary restrictions are also catered to.
We understand the importance of keeping both the mind and body active, which is why we have a fitness room, gaming room, small library, and wellness center. Our planned daily activities and resident-run activities ensure that there is always something enjoyable happening within the community. We also offer concierge services and planned day trips for added convenience and entertainment.
In terms of care services, our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents stay on top of their medication schedules while a mental wellness program promotes emotional well-being.
In close proximity to Medilodge Of Traverse City are various amenities vital for convenient living - 8 cafes, 4 parks, 9 pharmacies, 30 physicians, 42 restaurants - ensuring that residents have easy access to all necessities. Transportation nearby allows for seamless travel options for our residents' convenience.
At Medilodge Of Traverse City, we strive to provide compassionate care in a comfortable environment where residents can thrive physically, mentally, and socially.
Medilodge Of Traverse City is located at 2585 South Lafranier Road, Traverse City, MI 49686 in Grand Traverse County, Michigan
Medilodge Of Traverse City on seniors.fyi includes 6 photos including images showing interior, bedroom, windows, decor, dining, living room, exercise equipment, physical therapy, and more.
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