Medilodge Of Gtc

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Medilodge Of Gtc

2950 Lafranier Road, Traverse City, MI 49686

For more information about senior living options: (844) 490-3973

4.4 from 52 reviews
5 stars
43
4 stars
1
3 stars
0
2 stars
1
1 stars
7

Skilled Nursing Facility

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    Overall Review of Medilodge Of Gtc

    Pros

    • pro The staff at Medilodge are caring and friendly.
    • pro The facility is exceptionally clean and well maintained.
    • pro Residents are treated with dignity and respect.
    • pro The staff consistently goes above and beyond to take care of loved ones.
    • pro Medilodge comes highly recommended by families and visitors.
    • pro The nursing and support staff are professional, knowledgeable, and helpful.
    • pro Visitors feel welcomed and well supported during visits.
    • pro The atmosphere is upbeat and the staff treat residents like family.
    • pro The facility offers engaging activities and outings that residents enjoy, including field trips.
    • pro Reviewers have praised Medilodge for providing a safe, comfortable environment where loved ones are in good hands.

    Cons

    • pro The reviewer said the room was dirty and the bathroom was worse, with no hot water and no showers.
    • pro They reported calls to the facility were unanswered or cut off.
    • pro They claimed the rehab was not skilled nursing care and that the Healthcare POA's prior consent was not sought when meds were changed.
    • pro They described administration as inadequately trained and lacking coordination between kitchen and nursing staff.
    • pro They said two-person assists were slow, leaving residents dangling and sometimes defecating on the floor.
    • pro They reported mattresses soaked with urine and a lingering odor.
    • pro They criticized the meals as pitiful, with frozen-looking hamburgers, hard fries, mushy vegetables, and cold meats.
    • pro They raised billing concerns, including invalid primary diagnoses, slow insurance processing, multiple bills, and lost laundry.
    • pro One reviewer gave zero stars and advised others to go elsewhere.

    Review

    There are many voices about Medilodge, painting a complex picture that spans moments of warmth, dedication, and kindness alongside alarms raised about safety, communication, and policy. Some visitors speak with deep gratitude for the dignity shown to their loved ones, while others recount experiences that left them unsettled or frustrated. Taken together, the messages reveal a facility that can feel like a beacon of compassion in some circumstances and a place where more attention to staffing, processes, and resident rights is needed in others.

    Across multiple reviews, caregivers and staff are repeatedly described as genuinely caring and attentive. One reviewer recalls how her mother, Reva Teboe, has been in the facility since 2019 and emphasizes that throughout that long time, she was treated with dignity and respect. The same account notes that the staff consistently went above and beyond to look after her mother, prompting a strong recommendation to others who might need long-term care. Others echo this sentiment with praise for highly compassionate and knowledgeable teams, describing the care as professional, friendly, and patient-focused. In several posts, families express sincere appreciation for particular staff members - Heidi, April, Cathy, Trisha, and others - who are singled out for making residents feel like part of a caring family. The overall tone from these voices is one of trust and relief that their relatives are in hands that seem to value safety, courtesy, and personal connection.

    The facility's environment also receives frequent positive notes. Several reviews highlight a clean and well-maintained setting, with calm and reassuring atmospheres in which visits feel comfortable and respectful. One reader, visiting her cousin on his deathbed, mentions the cleanliness of the Grand Traverse location and the friendliness and knowledge of the personnel as key strengths. Another account describes the place as exceptionally clean, with residents looking well cared for, and the overall impression of a well-run operation that families feel good about endorsing. For families seeking a place for rehabilitation or ongoing care, there are also affirmations that the environment and staff can support a hopeful, active, and engaging experience, including descriptions of field trips, crafts, and other activities designed to keep residents engaged.

    Yet there are significant cautions raised by other reviewers who describe more troubling episodes. A recurring thread centers on the reality that rehabilitation or skilled nursing care can feel inconsistent, depending on the shift, the staff on duty, and the level of coordination between departments. One review raises concerns that doctors may be infrequently present, with physician assistants showing up only occasionally, and it questions whether the facility respects a patient's Healthcare Power of Attorney when it comes to medication changes. The same reviewer blames administration for insufficient training and a lack of support for nursing staff, pointing to poor coordination between the kitchen and nursing teams, limited access to water (evidence of missed opportunities for residents to drink easily), and subpar meals described as cold, poorly prepared, or not suitably served. The critical account also notes safety failures around two-person transfers, with delays in assistance that left a patient in a vulnerable position and, on at least one occasion, led to an embarrassing and distressing mishap.

    In the most alarming claims, a reviewer recounts that a patient was left dangling during transfers, with so much time passing that the incident led to fecal soiling; the description calls this humiliating and unacceptable. Other serious grievances describe soaked and odorous mattresses, drafty windows, and, more disturbingly, a report that a facility administrator might have overridden a family member's healthcare POA wishes to send a patient to the ER, all in what the reviewer claims was an attempt to "displace the patient." There is also a claim that hospice coordination was mishandled and that the patient's ER visits increased as a result. These accounts emphasize the fear that financial or administrative pressures could override the best interests and comfort of the residents. The review mentions slow confirmation from the finance department to insurance providers and questions about whether private pay patients are being properly reimbursed; a lost item - PJs sent to laundry - adds to the sense of administrative disorganization in that account.

    Not all medical experiences are painted in shades of frustration, though. Several reviews celebrate staff that go the extra mile in more everyday ways: nurses who are described as kind, attentive, and deeply caring; teams that work efficiently under pressure; and administrators who engage directly with families in ways that build trust. A recurring compliment is the facility's ability to make family visits feel welcome and comfortable, with families frequently noting that visits are easy, respectful, and emotionally reassuring. The sense conveyed by many is that when things go well, Medilodge demonstrates the best parts of caregiving: clear communication, a culture of respect, and a genuine effort to meet residents where they are - physically, emotionally, and socially.

    In the midst of praise, the reviews also reflect a call for consistent, high-quality care and more robust operational practices. The most pointed criticisms center on consistency of medical oversight, timely assistance with daily needs, and better alignment between administrative decisions and the patient's or family's wishes. Billing and insurance processes also appear to be a stress point for some families, underscoring the importance of transparent, accurate administrative practices and reliable communication about claims, coverage, and reimbursements. The balance of voices suggests that Medilodge has a core of dedicated staff who can deliver compassionate care and a welcoming environment, but there are real and persistent concerns about safety, staffing levels, medical oversight, and administrative reliability that warrant attention.

    Overall, Medilodge appears to be a place with strong potential to be a compassionate, patient-centered home for residents, reinforced by stories of staff who treat families with warmth and respect and by accounts of clean, accommodating facilities. At the same time, the more troubling reviews serve as a reminder that effective care depends on continuous improvement - ensuring adequate staffing, reliable clinical oversight, proper adherence to patients' and families' healthcare directives, and airtight administrative processes. For anyone considering Medilodge, the message from these diverse experiences is clear: you can find moments of outstanding care and human connection here, but it is wise to investigate current staffing levels, governance practices, and how the facility handles emergencies, billing, and family communication to determine if it aligns with your loved one's needs and your expectations.

    Features

    Housing

    • 125 resident community capacity 125 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Cherry Capital (1 miles away) Cherry Capital (1 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Medilodge Of Gtc in Traverse City, MI is an exceptional assisted living community offering a wide range of amenities and care services to enhance the overall well-being and comfort of its residents. The community boasts a variety of amenities to cater to the diverse interests and needs of its residents.

    The beauty salon ensures that residents can always look and feel their best, while the cable or satellite TV allows them to enjoy their favorite shows and movies. Community-operated transportation is available for convenient travel, whether it's for social activities or medical appointments.

    The computer center provides access to technology for staying connected with loved ones or indulging in personal interests. The dining room offers restaurant-style dining, providing a delightful culinary experience every day. Residents can also choose to prepare their meals in the fully furnished kitchenette within each living space.

    The fitness room encourages residents to stay active and maintain a healthy lifestyle, while the gaming room provides opportunities for entertainment and friendly competition. The outdoor spaces such as gardens offer serene settings where residents can relax and enjoy nature.

    Housekeeping services ensure that living spaces are kept clean and tidy at all times. Move-in coordination makes transitioning into Medilodge Of Gtc seamless and stress-free. Private bathrooms provide convenience and privacy.

    The small library is perfect for book lovers looking for a quiet space to read or relax. Telephone access ensures that residents can connect with family and friends easily. Wi-Fi/high-speed internet keeps residents connected digitally.

    When it comes to care services, Medilodge Of Gtc excels in providing 24-hour call system and supervision, ensuring safety at all times. Assistance with daily living activities such as bathing, dressing, transfers, and medication management is readily available.

    For individuals with special dietary restrictions or diabetes diets, personalized meal preparation and service are provided. Mental wellness programs help promote emotional well-being among residents.

    Transportation arrangements are made not only for non-medical purposes but also for doctors' appointments. The wellness center offers additional support for residents' physical and mental health.

    In terms of location, Medilodge Of Gtc is conveniently surrounded by various amenities such as cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals. This allows residents to easily access the services they need and enjoy recreational activities in their local community.

    Overall, Medilodge Of Gtc provides a compassionate and enriching environment where residents can thrive with the care they need and the amenities that enhance their quality of life.

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    Nearby Places of Interest

    Restaurants

    • China Fair Restaurant (0.2 miles)
    • Arby's (0.2 miles)
    • Jimmy John's (0.3 miles)
    • Burger King (0.4 miles)
    • Wendy's (0.5 miles)
    • Sail Inn Bar & Grill (1.2 miles)
    • Fuji Sushi & Steakhouse (1.4 miles)

    Pharmacies

    • Walgreens (0.5 miles)
    • Thompson Pharmacy (1.5 miles)
    • Target Pharmacy (1.7 miles)
    • Walgreens (2 miles)
    • Mchc Pharmacy (2.2 miles)
    • Rite Aid (2.4 miles)
    • Petertyl Drug (2.5 miles)

    Physicians

    • Traverse Health Clinic (0.6 miles)
    • Austin Shirley McLaren N Michigan Psychiatric (0.7 miles)
    • Rising Star Wellness Center (0.7 miles)
    • Well Spring Psychiatry (1 miles)
    • Cass Street Ear Nose & Throat Associates (1.7 miles)
    • Drew V. Collins (1.7 miles)
    • Mawby, Michael L., MD, Arthritis & Osteoporosis Center (1.8 miles)

    Parks

    • Medalie Park (0.7 miles)
    • Hull Park (1.9 miles)
    • Traverse City State Park (2.4 miles)
    • Grand Traverse Veterans Memorial Park (2.5 miles)
    • Bryant Park (2.5 miles)
    • Clinch Park (2.6 miles)

    Transportation

    • Cherry Capital Airport (TVC) (1.3 miles)

    Places of Worship

    • Bible Baptist Church (1.6 miles)
    • St Francis Catholic Church (1.9 miles)

    Hospitals

    • Shepherd of Hope Clinic (1.7 miles)
    • Munson Community Health Center (2.2 miles)
    • Copper Ridge Surgery Center (2.7 miles)

    Cafes

    • Panera Bread (2.1 miles)
    • Starbucks (2.2 miles)
    • Biggby Coffee (2.3 miles)
    • Cottage Cafe (2.3 miles)
    • Starbucks (2.4 miles)
    • Morsels (2.4 miles)
    • Espresso Bay (2.5 miles)

    Theaters

    • AMC CLASSIC Cherry Blossom 14 (2.3 miles)

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