3020 LaFranier, Traverse City, MI 49686
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A troubling portrait emerges from a cluster of reviews dated two to five years ago, all centered on a care facility in the Traverse City area. Taken together, the voices describe a pattern of neglect, disorganization, and safety concerns that go beyond isolated incidents. Even though the voices hail from years past, the recurrences of the same core problems create a grim image of how residents and their families were reportedly treated, and they prompt questions about the facility's ongoing compliance and day-to-day operations at that time.
The strongest refrain is a blunt demand that the place be shut down. Phrases like "This place needs to be shut down" and "Do not send your loved ones here" recur, underscoring a conviction that residents were not receiving the basic respect and honest care they deserve. The reviews argue that staff routinely failed to show regard for the residents, and the tone is consistently one of alarm and distrust. The sense conveyed is that the care environment was at odds with the fundamental expectations families have for safety, dignity, and attentive caregiving.
Within these accounts, a particularly alarming incident revolves around a grandmother who became seriously ill while in the facility's care. According to the review, when her blood glucose was checked at the hospital, it registered at 24, a critically low level for a person with diabetes. The writer attributes this to either incorrect insulin administration or a failure to administer insulin appropriately, suggesting a dangerous breakdown in routine medical monitoring and medication management. The sentiment accompanying this tale is that, although there were a few good caretakers, those individuals had left or were fired after attempting to report concerns, implying a chilling effect on staff who tried to raise alarms.
Another reviewer paints a chaotic, hostile workplace atmosphere that spills over into resident interactions. The account describes coworkers and management allowing a resident to verbally abuse staff - talking down to them, attempting to hit them, and name-calling - without any corrective action. This same narrative includes threats between staff members over a resident who went outside when not permitted, framed as proof of a broader culture of unprofessionalism. The reviewer also claims a widespread drug problem among workers, with pills allegedly going missing and many staff members arriving late or leaving early without accountability, while ordinary staff who are late due to personal reasons face reprimand. The overall impression is of a work environment where accountability and safety protocols were not consistently enforced.
A separate, stark observation casts the facility as unsanctioned or unlicensed, with no nurses on staff and an administration described as toxic. The reviewer notes a lack of licensed or certified personnel, asserting that the facility hires people "off the streets" to pass out medications after just one day of training. The complaint starkly emphasizes the mismatch between the facility's stated mission and the actual operations, labeling the place as not suitable for a parent or a grandparent and warning readers to question the legitimacy of the staffing and the quality of care being provided. The reviewer also uses vivid metaphors - such as not even trusting the place to watch a goldfish - to convey the depth of distrust in the facility's safety and competency.
Across these four perspectives, a core pattern emerges: serious concerns about licensed medical oversight, medication administration, staff conduct, and overall safety. The reviewers describe a facility that appears to lack consistent medical supervision, with complaints about insulin management, blood sugar control, and the reliability of medication dispensing. They also highlight a culture of fear or silence among staff when issues are raised, alongside allegations of drug misuse and a perceived tolerance for late arrivals and lax adherence to professional standards. Taken together, the narratives present a cautionary tale about the quality and safety of care at that time and place.
It's important to note that these reflections come from reviews that are two to five years old. While they strongly suggest systemic problems during that period, they do not constitute verified, current assessments of the facility's practices. Readers should treat these accounts as compelling anecdotes that point to potential issues, not unaudited facts. If you're evaluating a care facility today, these comments underscore the value of independent verification: checking licensing status, speaking directly with current staff and residents, contacting regulatory agencies, and reviewing up-to-date inspection reports and staffing records.
In the end, the collection of reviews paints a consistent and troubling image: a facility where concerns about safety, licensure, nursing oversight, and staff professionalism were repeatedly raised, sometimes with life-or-death implications for residents. Whether these conditions persisted beyond the years described is not something these passages can confirm, but the intensity and specificity of the complaints justify careful scrutiny and due diligence for anyone considering placing a loved one in similar care.
Southridge A L is an assisted living community located in the beautiful city of Traverse City, MI. Our community offers a range of amenities and care services to ensure our residents' comfort and well-being.
Our spacious apartments are fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Each apartment also features a kitchenette for residents to prepare their own meals if desired. Additionally, our dedicated housekeeping staff ensures that each apartment is kept clean and tidy.
Residents have access to various communal spaces including a dining room, outdoor areas, and a small library. Our restaurant-style dining service provides delicious and nutritious meals while accommodating special dietary restrictions.
We understand the importance of staying active and engaged, which is why we offer a variety of resident-run activities as well as scheduled daily activities. Our mental wellness program promotes emotional well-being through various therapeutic activities.
At Southridge A L, the health and safety of our residents are paramount. We provide 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. Our trained staff also assists with medication management to ensure that residents receive their medications as prescribed.
In close proximity to our community, there are numerous amenities that cater to our residents' needs. There are eight cafes nearby for socializing or enjoying a cup of coffee with friends. For those who enjoy nature, there are six parks nearby where residents can take leisurely walks or relax amidst greenery. Seven pharmacies and 26 physicians are also conveniently located near our community, ensuring easy access to medical services. Additionally, 46 restaurants nearby offer diverse dining options for residents to explore.
Transportation is readily available in the area with one transportation option nearby for those who need assistance getting around town. For spiritual needs, two places of worship are conveniently located near our community.
Residents' health needs are further supported by three hospitals situated close by in case of any emergency situations.
At Southridge A L, we pride ourselves on providing a supportive and enriching environment for our residents. With our range of amenities, care services, and convenient nearby amenities, we strive to make each resident feel at home and well-cared for.
Southridge A L is located at 3020 LaFranier, Traverse City, MI 49686 in Grand Traverse County, Michigan
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