1420 Terra Road, Traverse City, MI 49686
For more information about senior living options: (844) 490-3973
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Across the collection of reviews, one consistent thread runs loud and clear: this facility feels like a warm, dedicated home where residents are treated with genuine care, respect, and comfort. Visitors repeatedly describe the environment as very clean and comfortable, with a welcoming atmosphere that makes both clients and their families feel at ease. The tone of the feedback conveys not just adequate care, but a sense of assurance that the people in charge truly care about daily wellbeing, safety, and the emotional experience of aging loved ones.
Several reviewers emphasize the exceptional level of service that goes beyond the ordinary. They describe care that is not only thorough but also attentive to every facet of the experience - care, service, food, and open lines of communication with families. The praise uses strong language to convey trust and satisfaction: care and service delivered "above and beyond the call of duty," and a clear recommendation that feels heartfelt and unwavering. The consensus is that when a facility earns this kind of endorsement, it earns it through consistent, reliable, and compassionate work.
The facility itself is portrayed as a well-maintained, attractive place with well-trained staff who genuinely care. A reviewer notes, "Very nice facility, well trained and caring staff, great food. My client enjoyed the time spent at this facility." This sentiment is echoed by others who describe a culture of kindness and professional competence, where the quality of food and the attention to residents' needs contribute to a positive daily experience. The overall impression is that the place functions smoothly, with staff who know how to balance efficiency with personal warmth.
Another salient point across the reviews is the sense that this is more than a business transaction; it is a family-owned operation that treats residents as part of a larger, caring network. The phrase "Detailed caring staff make all the difference in the world. Family owned and operated by the absolute best!" captures the emotional resonance of the feedback. The family-owned aspect appears to fuel a commitment to high-touch, personalized care - an element that reviewers repeatedly highlight as distinctive and meaningful.
A standout portion of the feedback comes from a professional in the elder-care field who specifically praises the Terra memory care program and the leadership behind it. The Occupational Therapist describes being deeply impressed by Director Brandon Ackerman and his team. He notes a beautiful facility and exceptionally caring staff who greet visitors on Day One with handshake and name recognition, ensuring the resident's needs are anticipated from the outset. The positives extend to practical aspects: food described as exceptional and made from scratch, and safety measures implemented even before formal assessments by therapists; a resident's experience is framed as safe, comfortable, and respectful. The reviewer's exuberance - "I wish I could give them more stars than 5! I highly recommend!" - underscores the strong belief that this program excels in memory care through thoughtful design and compassionate execution.
Finally, the remarks from a family member who has both a past employee and current resident perspective reinforces the sense of trust and admiration. The owners, Brandon and Lauren, are highlighted as going above and beyond, not only in professional duties but in the personal, ongoing care of families who rely on them. The gratitude is palpable: a sincere recognition of leadership and staff who consistently exceed expectations, providing reassurance to families that their loved ones are in a safe, supportive, and attentive environment.
Taken together, these reflections paint a portrait of a facility that stands out for its cleanliness, comfort, and warmth, anchored by well-trained staff and guided by family ownership. The Terra memory care program appears to be a focal point of excellence, driven by leadership that values personal connection, proactive safety, and high-quality meals crafted with care. For families seeking a place where residents are treated with patience, respect, and genuine kindness, this collection of reviews suggests a compelling option backed by real stories of positive, life-affirming experiences.
French Manor Terra is an assisted living community located in Traverse City, MI. Our community offers a range of amenities to ensure the comfort and convenience of our residents. Each apartment is fully furnished and includes cable or satellite TV, Wi-Fi/high-speed internet, a kitchenette, and a dining room for enjoying meals with fellow residents.
We understand the importance of maintaining a healthy lifestyle, which is why we offer care services such as 24-hour supervision, assistance with daily activities like bathing and dressing, medication management, and coordination with healthcare providers. We also provide special dietary restrictions and meal preparation services to cater to the specific needs of our residents.
At French Manor Terra, we believe in promoting mental wellness and engagement among our residents. We have resident-run activities as well as scheduled daily activities to encourage socialization and participation. Our beautiful outdoor spaces allow residents to enjoy nature and relax in the garden.
Our location is surrounded by various amenities that enhance the quality of life for our residents. There are eight cafes, five parks, nine pharmacies, 29 physicians, 42 restaurants nearby for convenience. Additionally, we provide transportation arrangement for medical appointments.
Overall, French Manor Terra provides a comfortable and supportive environment where residents can maintain their independence while receiving the care they need.
French Manor Terra is located at 1420 Terra Road, Traverse City, MI 49686 in Grand Traverse County, Michigan
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