4885 North Long Lake Road, Traverse City, MI 49684
For more information about senior living options: (844) 490-3973
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Cherry Hill Haven, particularly House #3, has been a focal point of heartfelt memories and deeply felt gratitude for several families who entrusted their loved ones to its care. One family recounts that their mother lived there for over three years, a span they describe as more than 1,000 nights of support, comfort, and companionship. Dementia brought fear, anxiety, confusion, and insomnia, but the staff consistently looked beyond the disease to see the person. The caregiver team wore patience and compassion as if the residents - especially their own loved ones - were members of their own families. The sentiment is clear: the staff, through long nights and difficult days, cared for their mother with a love that felt almost maternal, and the families remain grateful for the care that helped their mom feel safe and valued.
Another family member, Lucy, notes eight years of residency and nothing but happiness with the care at Cherry Hill Haven. They describe the staff as understanding and patient as Lucy's dementia progressed, moving from mobility and vocal ability to wheelchair dependence, all while maintaining prompt and appropriate communication. The family emphasizes their ongoing gratitude, highlighting how the team's attentiveness and openness kept them informed and reassured throughout the journey.
A different perspective recalls the final year of life spent at The Nest, a part of Cherry Hill Haven. The reviewer insists that the quality of care there could not be improved upon, praising a staff that was wonderful and always attentive. They describe a home that was bright and clean, with meals that felt truly home cooked, featuring fresh fruit and vegetables. The message is one of deep appreciation for those who cared lovingly for their loved one in her last months, reinforcing a sense of warmth and respect in the environment.
Another testimonial celebrates a group of "great human beings." The family moved their mother-in-law to Cherry Hill Haven as her dementia grew severe and she could no longer stand, leaving them unable to manage her at home. They found the staff to be kind and loving, and the transition to the facility eased their fears. Their mother-in-law felt comfortable and enjoyed her room, even though she was no longer engaging socially every day. The setting was described as homey rather than glitzy, with comfort-focused meals that aligned with their mother-in-law's tastes, leaving the family feeling they could not have been happier with the decision.
A shorter note adds that the facility is "Always nicely up kept and maintained," with most interactions limited to the staff, who are described as friendly. This quiet accolade underlines the importance of a well-kept, approachable environment as part of quality care, reinforcing the overall impression of a place that prioritizes a comfortable, welcoming atmosphere in which residents can feel at ease.
However, not every note from the community remains entirely positive. One reviewer reflects a significant shift over time: Cherryhill, once a place the family trusted to care for their loved ones, is no longer the same. The parent institution was sold, and new ownership is described as unsuitable for the business. The longtime, highly organized and trustworthy staff reportedly left, and while the new staff are diligent, they are described as lacking training and guidance. The reviewer warns that loved ones could be left with caregivers who are untrained, or even "off the street," leading to dangerous situations and frequent medicine mistakes. This opinion paints a stark contrast to the earlier testimonials and expresses a deep concern about the potential decline in the quality and safety families once depended on.
Taken together, these reviews reveal a community shaped by moments of profound care and genuine affection. Families speak of staff who see past dementia to the person inside, who communicate openly, and who treat residents like family members - whether the resident is a beloved mother, Lucy, or a mother-in-law approaching the end of life. They describe a homey, bright, and well-maintained environment where meals feel comforting and where staff are attentive to the day-to-day needs and comfort of residents. The prevailing message from most of the voices is one of gratitude for a place that could offer safety, empathy, and a sense of normalcy in challenging times.
Yet the mixed voice regarding ownership changes cannot be ignored. The concerns about a sale, the departure of trusted staff, and the reported gaps in training and supervision point to a critical moment for the facility. The contrast between the earlier experiences - where compassion and personalized care were the hallmarks - and the later warnings about safety and medication errors highlights how fragile the balance can be when leadership and staffing dynamics shift. For prospective families, the stories underscore the importance of evaluating not only the current environment and staff demeanor but also the organizational stability, training protocols, and ongoing oversight that support consistent, high-quality care over time.
In sum, Cherry Hill Haven has been described as a place of remarkable warmth, dedication, and person-centered care by several families who entrusted their loved ones to its doors. They recall a space that felt like home, where caregivers treated residents with patience, respect, and familial tenderness, and where meals and daily routines supported a sense of comfort and dignity. At the same time, the experiences about the ownership transition serve as a cautionary note about how changes in management can influence safety, training, and the overall standard of care. The overall narrative is one of deep gratitude for the moments that felt like home and concern for the factors that ensure those moments can endure for every resident.
Cherry Hill Haven III is a Memory Care assisted living community located in Traverse City, MI. Our community is dedicated to providing exceptional care and support for individuals with memory-related conditions.
At Cherry Hill Haven III, residents can expect a comfortable and fully furnished living space that includes a dining room, outdoor space, and access to Wi-Fi and high-speed internet. Our housekeeping services ensure that the environment remains clean and tidy at all times.
We understand the challenges that come with memory loss, which is why our highly trained staff is available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Our team also coordinates with healthcare providers to ensure residents receive the necessary medical attention.
Our specialized memory care programming focuses on providing mental wellness programs and activities tailored specifically for individuals with memory-related conditions. We offer a dementia waiver, mild cognitive impairment support, diabetes diet management, hospice waiver, and medication management to meet the unique needs of each resident.
At Cherry Hill Haven III, we take pride in offering delicious meals that cater to special dietary restrictions. Our dining experience also includes scheduled daily activities to promote engagement and social interaction among residents.
In addition to our extensive amenities and care services, our location offers convenience with nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. We also provide transportation arrangements for medical appointments as well as doctors' visits.
Cherry Hill Haven III is committed to creating a supportive and comforting environment for individuals with memory-related conditions. With our range of amenities and caring staff members by their side, residents can thrive in an environment designed specifically for their needs.
Cherry Hill Haven III is located at 4885 North Long Lake Road, Traverse City, MI 49684 in Leelanau County, Michigan
Cherry Hill Haven III incorporates a variety of features that are essential for supporting residents with dementia or Alzheimer's disease. Assistance with dressing and bathing ensures that residents maintain personal hygiene and dignity, while activities of daily living support fosters independence in a safe environment. Medication management is critical for maintaining health by ensuring timely and accurate dosages, complemented by coordinated transportation arrangements for medical appointments to promote continuity of care. The seamless collaboration with healthcare providers guarantees that residents receive comprehensive medical oversight. 24-hour supervision provides safety and reassurance for both residents and their families. The dementia waiver allows flexibility in care options, catering specifically to individual needs. Additionally, specialized memory care programming addresses cognitive challenges through engaging activities designed to stimulate the mind, while the mental wellness program focuses on emotional support throughout various stages of cognitive decline. This holistic approach not only enhances the quality of life but also creates an environment conducive to well-being for those experiencing mild cognitive impairment or more advanced stages of dementia.
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