Crystal Creek Assisted Living and Memory Care

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  • Interior

    A cozy dining room with neatly set tables, featuring colorful tablecloths and floral centerpieces.
  • Decor

    A cozy restaurant interior with neatly arranged tables and chairs.
  • Living Room

    A cozy living room with a fireplace, sofa, and a piano.
  • Building

    Entrance sign for Crystal Care Center, surrounded by landscaped greenery.
  • Bedroom

    A neatly made bed with patterned bedding and pillows in a room with wooden flooring.
  • Landscaping

    Outdoor patio area with picnic tables, umbrellas, and surrounding greenery.
  • Fireplace

    A cozy living room interior featuring a stone fireplace and comfortable seating.
  • Floor Plan

    A floor plan of a private suite featuring an armoire, closet, bathroom, and shower.
  • Bathroom

    A clean and organized bathroom with a sink, toilet, towel, and decorative flowers.
  • Lobby

    A cozy waiting area with two armchairs and a small table with a plant.
  • Aerial View

    Aerial view of a parking lot next to residential buildings, featuring several parked cars.

Crystal Creek Assisted Living and Memory Care

8121 N Lilley Road, Canton, MI 48187

For more information about senior living options: (844) 490-3973

4 from 45 reviews
5 stars
22
4 stars
14
3 stars
1
2 stars
2
1 stars
6

Assisted Living Memory Care Skilled Nursing Facility

Pricing

Crystal Creek Assisted Living and Memory Care presents competitive pricing options for its residents, particularly when compared to the broader market rates in Wayne County and the state of Michigan. The cost for a semi-private room at Crystal Creek is $4,690 per month, significantly higher than the county average of $2,860 and the state average of $3,191. Both studio and one-bedroom accommodations are priced at $5,350, which again surpasses local and state averages - Wayne County studios average $3,495 while one-bedroom units are around $3,210 in comparison to Michigan's overall averages of $3,824 and $3,384 respectively. While these costs may seem elevated relative to county norms, they reflect the specialized care and comprehensive services that Crystal Creek offers to its residents.

Room TypeCrystal Creek Assisted Living and Memory CareWayne CountyMichigan
Semi-Private$4,690$2,860$3,191
1 Bedroom$5,350$3,210$3,384
Studio$5,350$3,495$3,824

Overall Review

Pros

  • pro The staff at Crystal Creek is consistently described as friendly, caring, and attentive, making residents feel valued and supported.
  • pro Many reviewers appreciate the cleanliness of the facility, noting that it provides a pleasant living environment for residents.
  • pro The food served at Crystal Creek is frequently praised for its quality and variety, contributing to a positive dining experience.
  • pro Families commend the cozy atmosphere of the community, which helps make it feel like home for their loved ones.
  • pro Several families express satisfaction with the level of care their loved ones receive, highlighting the compassionate nature of the staff.
  • pro The facility's acceptance of Medicaid waivers is noted as a significant benefit for families seeking affordable care options.
  • pro Reviewers find the move-in process to be smooth and well-organized, easing transitions for new residents and their families.
  • pro Some families indicate that they would recommend Crystal Creek to others based on their positive experiences with caring staff and satisfactory living conditions.

Cons

  • pro There are major staffing issues and several license violations due to shortages, leading to neglect and lack of attention for residents.
  • pro The facility has become unclean and disorganized, with a lack of protocols for emergencies or incidents.
  • pro Communication with family members is poor, as calls often go unanswered and important notifications about residents' health are not provided.
  • pro There is a significant decline in activities for residents, leaving them with little engagement or stimulation throughout the day.
  • pro Management does not take concerns seriously and tends to be defensive when complaints are made.
  • pro The facility appears dated and institutionalized, contributing to a depressing atmosphere for both residents and visitors.
  • pro Basic housekeeping tasks such as laundry and cleaning are frequently neglected, resulting in unsanitary conditions in residents’ rooms.
  • pro Staff turnover and changes in management have led to a decline in overall care quality over time.

Review

Crystal Creek Assisted Living has garnered a range of feedback, revealing a complex picture of the facility based on the experiences of families and residents. Many families appreciate the friendliness and care offered by the staff. Several reviews highlight how the staff seem to genuinely enjoy their work, contributing to a warm and welcoming atmosphere that makes residents feel at home. Family members have noted that this friendly interaction is one of the standout features of Crystal Creek, fostering an environment that many find comforting for their loved ones.

However, despite these positive interactions with staff, staffing levels have emerged as a significant concern. Multiple reviews indicate chronic understaffing issues that can lead to neglect and inadequate care for residents. One reviewer shared a harrowing experience involving their mother being assaulted by a staff member—an incident currently under investigation—while others echoed sentiments about residents being left unattended or neglected due to insufficient staffing resources. This pervasive issue has reportedly resulted in missed communications regarding important incidents such as falls or health changes, leaving families feeling anxious and uninformed about their loved ones' wellbeing.

The cleanliness and upkeep of facilities appear to vary significantly between experiences. While some reviewers praised Crystal Creek for its maintained grounds and good food quality—calling it "spotless"—others highlighted serious deficiencies in housekeeping, maintenance, and overall hygiene standards. One review detailed a disturbing lack of proper cleaning schedules, with evidence that basic tasks like laundry were neglected and personal spaces were unkempt. This disparity illustrates an inconsistency within the facility that may stem from inconsistent management practices or high turnover among staff.

In terms of activities provided for residents, feedback was mixed. Some family members appreciated that there were activities scheduled but criticized them for being limited; bingo was mentioned as overly simplistic given today’s expectations for engaging elder entertainment. The general sentiment indicated a desire for more stimulating options that would encourage mental engagement among residents rather than passive observation in common areas—a concern voiced by several reviewers who noted long stretches where residents simply sat idle.

Management has also emerged as a point of contention, with reports indicating defensive attitudes when family concerns are raised. Some reviewers expressed frustration with poor communication from management regarding resident welfare during critical incidents like falls or illness outbreaks (e.g., COVID-19). Descriptions of erratic management styles suggest potential instability within leadership roles, which may contribute directly to the operational shortcomings felt throughout the facility.

On a brighter note, affordability remains one aspect where Crystal Creek gets credit—they accept Medicaid waivers when many other facilities do not—and this financial accessibility matters significantly to families looking for suitable homes for their loved ones without breaking the bank. For those who prioritize cost alongside adequate support services, Crystal Creek stands out positively in comparison to more expensive alternatives identified by other families during their search processes.

Overall, while Crystal Creek Assisted Living presents some appealing attributes through its friendly staff and clean environment, it faces substantial challenges related to staffing shortages and management practices that could undermine its appeal in the long run. As families navigate these waters when considering places for their elderly relatives, it becomes crucial to weigh both positive experiences against troubling reports before making such impactful decisions on behalf of loved ones.

Features

Housing

  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care
  • Skilled Nursing Facility Skilled Nursing Facility

Pets

  • Cats allowed Cats allowed

Amenities

  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Cable or satellite TV Cable or satellite TV
  • Devotional services on-site Devotional services on-site
  • Dining room Dining room
  • Financing advice Financing advice
  • Garden Garden
  • Ground floor units Ground floor units
  • Guasts at mealtime Guasts at mealtime
  • Guest parking Guest parking
  • Handicap accessible Handicap accessible
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Laundry Laundry
  • Outdoor common areas Outdoor common areas
  • Party space Party space
  • Resident parking Resident parking
  • Respite or short term stays offered Respite or short term stays offered
  • TV room TV room
  • VA Benefits Consultation VA Benefits Consultation
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Care Services

  • Diabetic care Diabetic care
  • Hospice care Hospice care
  • Incontinence care Incontinence care
  • Medication management Medication management
  • Physical therapy Physical therapy
  • Psychiatric care Psychiatric care

Dining

  • Guest meals Guest meals
  • Meals provided Meals provided

Activities

  • Art classes Art classes
  • Arts and crafts Arts and crafts
  • Book club Book club
  • Catholic services Catholic services
  • Cooking classes Cooking classes
  • Cooking club Cooking club
  • Devotional activities on-site Devotional activities on-site
  • Educational speakers / life long learning Educational speakers / life long learning
  • Games Games
  • Gardening club Gardening club
  • Happy hour Happy hour
  • Karaoke Karaoke
  • Live dance or theater performances Live dance or theater performances
  • Live musical performances Live musical performances
  • Live well programs Live well programs
  • Other religious services Other religious services
  • Religious services Religious services
  • Stories Stories
  • Visiting chaplain or priest Visiting chaplain or priest
  • Wii bowling Wii bowling
  • Yoga / chair yoga Yoga / chair yoga

Languages Spoken

  • English English

Description

Crystal Creek Assisted Living and Memory Care in Canton, MI is a premier assisted living community that offers exceptional care for individuals with memory impairments as well as skilled nursing services. Our community provides a comfortable and secure environment for our residents, ensuring their safety and well-being at all times.

At Crystal Creek, we pride ourselves on offering a wide range of amenities to enhance the quality of life for our residents. Each apartment is equipped with air-conditioning and cable or satellite TV, providing a comfortable living space. Our on-site beautician helps residents maintain their personal grooming needs while devotional services are available for those seeking spiritual enrichment. Our spacious dining room serves delicious meals throughout the day, accommodating dietary needs and preferences.

Residents can enjoy the stunning surroundings of our garden and outdoor common areas, offering opportunities to relax and enjoy nature. Inside, indoor common areas provide cozy spaces for socializing with fellow residents or engaging in various activities. A party space is available for special celebrations, ensuring that important occasions are not missed.

Crystal Creek also offers various care services to meet the unique needs of our residents. From hospice care to incontinence care, our dedicated staff is trained to provide compassionate assistance. Medication management ensures that residents receive their medications accurately and timely. Physical therapy and psychiatric care are also available to cater to specific health requirements.

Beyond daily care, we believe in promoting an active lifestyle for our residents through a multitude of activities. Our calendar includes arts and crafts sessions, book club discussions, cooking classes, gardening clubs, live dance or theater performances, yoga classes, and much more. We have visiting chaplains or priests for religious services along with other devotional activities.

Our location offers convenient access to nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures that our residents have easy access to essential amenities within close proximity.

Whether you or your loved one require memory care or skilled nursing services, Crystal Creek Assisted Living and Memory Care in Canton, MI is committed to providing personalized care, a vibrant community, and an enriching lifestyle for all our residents.

Nearby Places of Interest

This part of Canton, Michigan offers a variety of amenities that may appeal to seniors looking for a vibrant community to live in. The area is home to several parks such as Paul Revere Park and Heritage Park, providing opportunities for outdoor recreation and relaxation. There are also numerous healthcare options nearby, including Fairwood Medical and Partners In Internal Medicine, ensuring easy access to medical services. In terms of dining options, residents can enjoy a diverse selection of restaurants like Leo's Coney Island and Black Rock Bar & Grill. Additionally, there are pharmacies like Walgreens and CVS Pharmacy conveniently located for prescription needs. For entertainment, seniors can visit Emagine Theatres or Phoenix Theatres Laurel Park Place. Overall, this area offers a mix of convenience and leisure activities that can cater to the needs and interests of older adults considering senior living in Canton, Michigan.

Parks

  • Paul Revere Park (1.1 miles)
  • Plymouth Township Park (2.6 miles)
  • Heritage Park (3.4 miles)
  • canton independance park Field 5 (5 miles)
  • Garden City Park (6.2 miles)
  • Rotary Park (7.1 miles)
  • ITC Community Sports Park (7.9 miles)

Physicians

  • Fairwood Medical (1.2 miles)
  • Parkview Professional Building (2.2 miles)
  • Partners In Internal Medicine (2.5 miles)
  • Pinkney, Greenbaum, MacFarland, and Timpner, DDS (2.6 miles)
  • Mendelson, Jeffrey D, Md - Mendelson Orthopedics (4.4 miles)
  • Livonia Dermatology (5.4 miles)
  • Medical Clinic of Northville (5.8 miles)

Restaurants

  • Leo's Coney Island (1.2 miles)
  • Black Rock Bar & Grill (1.6 miles)
  • Barrio Cocina Y Tequileria (1.7 miles)
  • Maraschinos Pub (4.7 miles)
  • Grand Tavern (5.1 miles)
  • Chipotle Mexican Grill (5.6 miles)
  • McDonald's (5.6 miles)

Pharmacies

  • Devz Pharmacy (1.7 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (2.5 miles)
  • CVS Pharmacy (2.9 miles)
  • CVS Pharmacy (3.6 miles)
  • CVS Pharmacy (3.6 miles)
  • CVS Pharmacy (3.8 miles)

Theaters

  • Emagine Theatres (2.5 miles)
  • Phoenix Theatres Laurel Park Place (5.2 miles)

Cafes

  • Biggby Coffee of Westland (3.3 miles)
  • Panera Bread (6.4 miles)
  • Starbucks (6.8 miles)
  • Starbucks (8.5 miles)
  • Tim Hortons (9.2 miles)
  • Tim Hortons (9.2 miles)
  • Panera Bread (9.3 miles)

Places of Worship

  • Muslim Community of Western Suburbs (3.6 miles)
  • Ward Church (4.8 miles)
  • Church of the Holy Family (8.6 miles)
  • Church of the Divine Child (9.2 miles)

Hospitals

  • Trinity Health Wound Care - Livonia Hospital (4.4 miles)
  • Oakwood Annapolis Hospital (7 miles)
  • DaVita Belleville Dialysis (8.5 miles)

Transportation

  • Avis Rent A Car (8.5 miles)

Frequently Asked Questions

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