Crystal Creek Assisted Living 4
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8041 Lilley, Canton, MI 48187
For more information about senior living options: (844) 490-3973
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J'Nae is wonderful, super sweet, and very helpful to residents and their families. The staff is friendly, professional, and caring, and the facility is safe and clean. Chef AK creates well-planned, balanced, and delicious meals, making vegetables taste great. Crystal Creek has undergone renovations, and the community is absolutely beautiful. The community is highly recommended for senior living. Under the new management, changes in cleanliness and staff care have made the place look beautiful. It is a fantastic community for both Assisted Living and Memory Care, with impressive renovations. Newly renovated rooms look great, and the staff is friendly and approachable. There is a great team of workers who take excellent care of residents. The environment is peaceful and caring, and residents feel right at home. The staff treat residents like family, and the Executive Director advocates for safety and well-being. Crystal Creek has become like family to residents, with supportive staff and a warm, energetic atmosphere. The food is five-star; Chef AK makes vegetables taste extraordinary; Crystal Creek is a hidden treasure. The new place is beautiful; residents' loved ones are happy and well cared for.
Reviewers claim the owner prioritizes profit over resident care and does not pay facility bills. Critics say the administrator trusted by staff has recently left, signaling leadership instability. Reviewers allege that staff are not paid on time and promised compensation is not fulfilled. The facility is described as poorly maintained, with leaks in hallways and doors that flood from rain. Critics assert residents are neglected, with double briefing causing pressure sores. The place is described as dirty and unsafe, with rooms smelling of urine and ants everywhere. A reviewer alleges a resident suffered third-degree burns due to improper care. The facility is alleged to have caused hospitalizations (15?18 residents) from mistreatment or miscare. Multiple reviews urge others to stay away and even call for the facility to be shut down.Crystal Creek is described by many as a place that can feel like home, thanks to its caring staff, welcoming atmosphere, and thoughtful touches. Several reviewers single out individual team members - J'Nae, in particular, for being super sweet and genuinely helpful with one reviewer's mother-in-law. The staff are repeatedly framed as kind, attentive, and ready to go the extra mile for residents and their families, with Teresa Walls, an Executive Director, highlighted for advocacy and for helping with important tasks like VA paperwork. The impression given is that when staff see a resident as family, the care feels personal and sincere.
Across multiple comments, the community itself is praised for its safety, cleanliness, and professional demeanor. A reviewer notes being there for almost a full year and finding "nothing but good things" about the place, emphasizing that it's safe, clean, friendly, and reasonably priced compared to competitors. The sentiment is that Crystal Creek offers a supportive environment where residents can feel secure, and where the overall tone of operations leans toward respect and reliability. The facility is also highlighted for its specialized care capabilities, with many references to assisted living and memory care in a small, home-like setting that some families see as a better fit than larger centers.
The renovations and evolving leadership are a common thread in the feedback. Several reviewers remark on recent improvements and a refreshed look - the place "looks beautiful" after updates, with newly renovated rooms that contribute to a more comfortable feel. Positive remarks about the management changes accompany these renovations, with one reviewer noting a distinct improvement in cleanliness and staff care following the new leadership. The renovations are not just cosmetic for some; they're associated with a more cohesive, welcoming atmosphere that resonates with residents and their families.
Care for dementia and the involvement of families are highlighted as particular strengths. One reviewer describes how the staff treats an 87-year-old father with dementia "as if he is family," and how Teresa Walls' advocacy has helped safeguard safety and well-being. The sense of small-scale attentiveness - paired with professional oversight - appears to reassure families that their loved ones will be treated with dignity and respect. The emphasis on a warm, home-like environment, where staff are described as engaging residents with humor and patience, adds to the overall positive portrayal of daily life at Crystal Creek.
However, the picture isn't uniformly rosy. A significant and troubling update describes the departure of an administrator whom many families trusted, followed by allegations of financial mismanagement and neglect at the ownership level. The owner is accused of not paying bills, promising pay that never materialized, and contemplating a sale of the facility. Leaks in the hallways, water flooding from courtyards during rain, and a broader sense of mismanagement are cited as indicators of systemic problems. The reviewer expresses deep disappointment and a decision to move a loved one to a different facility, ending with a clear admonition to other families: do not place your loved one here.
Another intensely personal account recounts a devastating experience: the reviewer describes walking in to find a mother deceased, a scene and experience that words struggle to capture. The message here is blunt: the facility's performance, in this case, felt amateurish enough to leave a lasting trauma, and the reviewer states they would not recommend Crystal Creek to anyone seeking care for a loved one. This narrative adds a stark contrast to the earlier positive notes, underscoring that even within a place praised for warmth and efficiency, the consequences of lapses in care can be severe and enduring.
Within the longer, more reflective pieces, there are also moments of genuine affection and praise for the restaurant-style offerings and the care culture. A "PART ONE" account speaks in glowing terms about the first impression - tasteful decor, a bright, welcoming common space, vaulted ceilings, natural light, a floor-to-ceiling fireplace, and music in the background. The staff is described as not just professional, but genuinely caring, engaging residents with humor and warmth. The kitchen program earns its own chorus of praise, with a chef named AK delivering meals that are well-planned, balanced, and described as "5 Star," capable of making vegetables taste exceptional. This narrative frames Crystal Creek as a place where food and social atmosphere are deliberately integrated into overall well-being, reinforcing the sense of the community as a family.
Additional testimonials touch on family milestones and ongoing concerns. One note celebrates a grandmother's 82nd birthday celebrated at Crystal Creek, describing a moment of joy and family connection, while simultaneously acknowledging third-party concerns about safety and care ("15-18 people taking to hospital because of Miss happs or their miss care"). The reviewer's stance is cautionary and emphatic: do not leave loved ones here. It's a stark contrast to the earlier birthday moment, illustrating how experiences can swing dramatically within the same facility, depending on circumstances and leadership.
The overall collection of reviews thus presents a complex, ambivalent portrait. On the positive side, Crystal Creek is repeatedly praised for dedicated staff, compassionate care, an attentive executive leadership team, modern renovations, a pleasant and safe environment, and excellent, chef-driven meals. On the negative side, there are gravity-filled allegations of administration turnover, financial instability, maintenance failures (like leaks and deteriorating infrastructure), and alarming personal experiences that culminate in either moving loved ones to other facilities or, in at least one case, a traumatically negative outcome. Taken together, the reviews suggest that Crystal Creek can be a place of genuine warmth and high-quality personal attention, but that the quality of care and safety may be highly contingent on management, resources, and the specific day-to-day operations at any given time. Families considering Crystal Creek would be well advised to weigh the strong endorsements of staff and atmosphere against the serious concerns raised about administration, consistency, and safety records.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (11 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Crystal Creek Assisted Living 4 is a premier assisted living community located in Canton, MI. We offer a range of care services including board and care home options as well as specialized memory care for those with dementia or mild cognitive impairment.
Our community boasts a variety of amenities to ensure the comfort and convenience of our residents. Each room is fully furnished and equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet. We have a spacious dining room where residents can enjoy delicious meals prepared by our skilled staff. For those who prefer to cook their own meals, we also provide kitchenettes in each room. Our housekeeping services ensure that the living spaces are clean and tidy at all times.
In addition to the indoor facilities, Crystal Creek Assisted Living 4 offers beautiful outdoor spaces including a garden where residents can relax and enjoy nature. We also provide move-in coordination services to make the transition into our community as smooth as possible.
The well-being of our residents is of utmost importance to us. Our caring staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We offer medication management services to ensure that residents take their medications correctly and on time. Additionally, we have coordination with health care providers to ensure that all medical needs are met.
At Crystal Creek Assisted Living 4, we understand the importance of maintaining mental wellness. Therefore, we offer a mental wellness program and specialized memory care programming for those with dementia or cognitive impairment. Our activities department plans resident-run activities as well as scheduled daily activities for everyone to enjoy.
Conveniently located near cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals means that our residents have easy access to necessary amenities and resources.
If you are looking for a caring and comfortable assisted living community in Canton, MI, look no further than Crystal Creek Assisted Living 4. Contact us today to schedule a tour and see all that we have to offer.
Crystal Creek Assisted Living 4 is located at 8041 Lilley, Canton, MI 48187 in Wayne County, Michigan
Crystal Creek Assisted Living 4 offers a comprehensive range of features designed to support residents with dementia or Alzheimer's disease, which are essential for enhancing their quality of life. Assistance with dressing, bathing, and transfers ensures that residents maintain hygiene and dignity while receiving personalized support tailored to their needs. Medication management helps to prevent medication errors and ensure adherence to treatment plans, thus promoting overall health. Meal preparation and service address dietary requirements important for cognitive function, while transportation arrangements facilitate access to medical appointments crucial for ongoing care. Coordination with healthcare providers streamlines communication and fosters a collaborative approach to health management. Activities of daily living assistance supports independence in safe ways, while 24-hour supervision provides reassurance for both residents and families. The specialized memory care programming alongside the mental wellness program caters specifically to cognitive challenges, encouraging social interaction and engagement in meaningful activities that stimulate mental acuity. The inclusion of a dementia waiver acknowledges individual care needs, ensuring personalized attention is available for those experiencing mild cognitive impairment or more advanced stages of memory loss.
Crystal Creek Assisted Living 4 on seniors.fyi includes 12 photos including images showing interior, bedroom, decor, dining, living room, fireplace, vintage, daylight, and more.
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Interior
Decor
Living Room
Bedroom
Windows
Dining
Fireplace
Wall Art
Vintage
Popcorn Machine
