8011 Lilley, Canton, MI 48187
For more information about senior living options: (844) 490-3973
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J'Nae is wonderful, super sweet, and extremely helpful. Crystal Creek is safe, clean, friendly, professional, and priced better than the rest. Chef AK prepares well-planned, balanced, and delicious meals; vegetables taste great. Crystal Creek has undergone renovations and the community is absolutely beautiful. The new management has improved cleanliness and caring staff, and the place looks beautiful. Crystal Creek is a fantastic community for both Assisted Living and Memory Care, with impressive renovations. Newly renovated rooms look great, and the staff are friendly and approachable. The staff is a great team that takes excellent care of the residents.
The facility is described as dirty, with rooms smelling of urine and ants everywhere. Harold doesn't care about the wellbeing of residents. Residents are neglected by double briefing, which causes pressure sores. There is no activities or physical therapy; residents are left sitting in chairs all day. The owner doesn't pay the facility's bills and is accused of prioritizing money over residents. The owner lives in Chicago and is portrayed as trying to buy the facility for profit, not care. Ceilings leak and doors let water flood in from courtyards when it rains. The place should be shut down. 15-18 residents were reportedly hospitalized due to miscare. The facility is described as a gimmick, all for show to attract new residents.Crystal Creek inspires a wide range of strong feelings from the people who know it best. On one hand, there are years of heartfelt praise for individual caregivers who go out of their way to be kind and present. One reviewer singled out a nurse named J'Nae as exceptionally wonderful - super sweet, genuinely helpful with a mother-in-law in need, and consistently supportive in the day-to-day care. The sentiment runs through more than a few comments that describe staff as caring, patient, and attentive, especially with residents who have dementia or memory-care needs. The personal warmth of the staff is repeatedly described as a defining feature, with families expressing relief and gratitude for the people who show up with empathy and practical help.
Beyond the individual care, there's a consistent thread of satisfaction about the facility itself. Reviewers say Crystal Creek has been a safe, clean, and professional environment for a long stretch - almost a year in one case - with many noting a price that's competitive or better than similar communities. The place is described as well-maintained, with a calm, respectful atmosphere that makes both residents and visiting family members feel comfortable. The overall vibe is frequently characterized as "like family," where staff treat residents with dignity and the environment supports easy daily living.
The culinary program earns frequent, high praise as well. The kitchen and Chef AK are singled out for meals that are well planned, balanced, and genuinely enjoyable, with vegetables specifically noted for tasting vibrant and appealing. One reviewer even calls Chef AK's cooking "5 Star," highlighting how the meals elevate the daily experience and help residents look forward to every mealtime. This positive sentiment about food complements descriptions of renovated, inviting spaces - newly refreshed rooms that feel modern and welcoming and contribute to the perception of a thoughtful, well-run community.
Renovations and updates appear as a second major pillar of satisfaction. Multiple reviewers mention ongoing or recently completed improvements to the community and its interiors, noting how the refreshed common areas and updated bedrooms create a more beautiful and comfortable setting. There is a sense that Crystal Creek has been investing in its presentation and amenities to match the quality of the caregiving, which amplifies the positive impressions of both new and longtime residents and their families. For those seeking memory-care options, the space is described as supportive and the staff as especially engaged in the wellbeing of residents with cognitive challenges.
At the same time, several accounts reflect significant concerns about management and financial stability, especially after a notable executive leadership change. A reviewer who praised Teresa Walls, an executive director, and her advocacy for safety and wellbeing reveals a troubling contrast: later updates allege that the administrator trusted by families has left, and the owner - who is described as living in Chicago - has not fulfilled promises or paid bills. The anger and disappointment in these passages are sharp: promises about pay and support were not kept, and residents and staff reportedly faced disruptions as the financial and administrative situation deteriorated. The critiques accuse the owner of neglecting building upkeep (like leaks) and of attempting to sell the facility without adequately addressing core needs - culminating in a strong, repeated exhortation to "DO NOT PUT YOUR LOVED ONE HERE."
Amid the mixed mood, there are piercing personal testimonies that cannot be ignored. One emotional post recounts a devastating moment when the reviewer walked in to find their mother deceased, a memory described as haunting and unforgettable. The writer characterizes the facility as falling short in critical moments and labels the staff as amateur in the wake of tragedy, making a stern statement against recommending the place to others. These passages mix grief with disillusionment, underscoring a sense that when things go wrong, families bear the brunt of the consequences.
There are also long-form updates that start with optimism and then pivot to caution. A narrative labeled PART ONE paints Crystal Creek as a bright, welcoming environment at first: tastefully decorated spaces, high ceilings, natural light, a cozy fireplace, music in the background, and staff who engage residents with humor and warmth. The writer describes feeling that Crystal Creek became "our family" within five months, with glowing remarks about the food, especially Chef AK, and a sense of genuine care. Yet later, the same voice acknowledges troubling shifts - an update about a grandmother turning 82 in a new, improved setting, followed by reports of hospitalizations and alleged miscare that prompted a strong admonition to stay away. The piece closes with a stark warning about leaving loved ones in Crystal Creek and a call to seek safer alternatives, signaling a significant erosion of trust for this reviewer.
A parallel, highly charged critique rounds out the collection with a cascade of negative experiences. This account depicts a facility that fails on multiple fronts: rooms with odors of urine, pervasive ants, and a caregiver (Harold) perceived as uncaring about residents' wellbeing; aggressive claims about neglect and double briefings that allegedly cause pressure sores; a chaotic environment where basic comforts like clean sheets and timely showers go missing; attempts to hide problems with frequent signs of events rather than addressing underlying needs; and even the disturbing claim of a resident smoking inside with an employee present. The writer accuses the owner of prioritizing money over care and describes the experience as so damaging that the family pulled their loved one out to a new place they found to be "amazing." The concluding sentiment is that Crystal Creek did not meet basic standards and should not be a place for vulnerable relatives.
In sum, the spectrum of experiences at Crystal Creek ranges from glowing testimonials of compassionate staff, delicious and thoughtfully prepared meals, and a renovated, welcoming environment to alarming accusations of neglect, mismanagement, and financial disregard that threaten residents' safety and dignity. The warmth and attentiveness of individual nurses, aides, and the kitchen team are repeatedly celebrated, particularly during moments of family stress or dementia care, while governance concerns and dramatic patient outcomes push the narrative toward serious caution. For prospective families, the landscape here reflects a community that can be exceptional in everyday care and hospitality, yet one that can deteriorate under managerial strain and unresolved systemic problems, prompting strong warnings to carefully investigate current conditions and speak with current residents and staff before making a decision.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (11 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Crystal Creek Assisted Living 3 is a vibrant and comfortable senior living community located in Canton, MI. Our residents enjoy a wide range of amenities aimed at enhancing their quality of life and providing them with a peaceful and enjoyable environment.
In terms of accommodation, our fully furnished apartments are designed to create a cozy yet functional living space for our residents. Each apartment includes amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and a telephone, allowing our residents to stay connected to their loved ones. Additionally, the presence of a kitchenette enables our residents to prepare light meals or snacks if they wish.
Our dedicated staff ensures that the needs of our residents are met by providing excellent care services round the clock. This includes assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that our residents receive the necessary medical support they require. Our staff is well-trained in medication management and provides individualized care based on each resident's unique needs.
At Crystal Creek Assisted Living 3, we understand the importance of maintaining mental wellness alongside physical health. To promote mental wellbeing among our residents, we offer a comprehensive mental wellness program that includes various activities and events tailored to stimulate cognitive function and social interaction.
Dining is an important aspect of our community, and we cater to special dietary restrictions to ensure that all nutritional needs are met. Our on-site dining room offers delicious and nutritious meals prepared by our skilled culinary team.
We believe in a holistic approach to senior living by providing opportunities for engagement and socialization. Our community fosters an atmosphere where resident-run activities are encouraged, allowing residents to actively participate in shaping their day-to-day experiences. Additionally, we organize scheduled daily activities that cater to diverse interests, ensuring there is something for everyone.
Conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals; our community provides easy access to these essential amenities and services.
Crystal Creek Assisted Living 3 is committed to providing a comfortable and enriching environment for our residents. We prioritize their safety, well-being, and happiness, ensuring they can age gracefully while receiving the care they need.
This part of Canton, Michigan offers a variety of amenities and services that may be of interest to seniors looking for a convenient and vibrant community. The area features several parks, such as Paul Revere Park and Heritage Park, providing opportunities for outdoor recreation and relaxation. Additionally, there are multiple medical facilities nearby, including Fairwood Medical and Partners In Internal Medicine, ensuring easy access to healthcare services. Residents can enjoy dining options at restaurants like Leo's Coney Island and Black Rock Bar & Grill, as well as grab a coffee at Biggby Coffee or Panera Bread. Places of worship such as the Muslim Community of Western Suburbs and Ward Church provide spiritual support, while theaters like Emagine Theatres offer entertainment options. With pharmacies like Walgreens and CVS nearby, medication needs can also be easily met. Overall, this part of Canton offers a well-rounded and diverse community for seniors seeking an active lifestyle with access to essential services.
Crystal Creek Assisted Living 3 is located at 8011 Lilley, Canton, MI 48187 in Wayne County, Michigan
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Assisted living facilities provide support for older adults needing help with daily activities without extensive medical care, but their costs can be high and vary by location and services offered. Families often seek various funding options and financial strategies to manage these expenses effectively while considering future needs and potential price increases.
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