Crystal Creek Assisted Living 3 in Canton, MI

8011 Lilley, Canton, MI 48187

For more information about senior living options: (844) 490-3973

3.7 from 47 reviews
5 stars
28
4 stars
3
3 stars
2
2 stars
3
1 stars
11

Assisted Living

Overall Review of Crystal Creek Assisted Living 3

Pros

  • pro J'Nae is described as wonderful, super sweet, and extremely kind, with helpful service to residents.
  • pro Crystal Creek is safe, clean, friendly, and professional, with pricing that is competitive.
  • pro Chef AK prepares well-planned, balanced, and delicious meals that make vegetables taste good.
  • pro Crystal Creek has undergone renovations and the community is absolutely beautiful.
  • pro The new management has improved cleanliness and caring staff, and the place now looks beautiful.
  • pro The community is fantastic for both assisted living and memory care, with impressive renovations.
  • pro Newly renovated rooms look great, and the staff are friendly and approachable.
  • pro The staff are a great team who take good care of residents, with ongoing improvements to the community.
  • pro Crystal Creek provides a peaceful and caring environment where residents feel right at home.
  • pro Teresa Walls advocates safety and well-being for residents, and the staff are consistently kind and respectful.

Cons

  • pro They caution that a loved one should not be placed there.
  • pro They claim the facility is a gimmick focused on money rather than resident care.
  • pro They say there are no activities or physical therapy, and residents are left sitting all day.
  • pro They allege neglect that led to hospitalizations and poor care.
  • pro They accuse management of being unprofessional, failing to pay bills, and not keeping promises.
  • pro They report hygiene issues like rooms smelling of urine, ants, and leaks.
  • pro They state the new director prioritizes self-protection over resident safety.
  • pro They contend the facility should be shut down.

Review

Crystal Creek Assisted Living 3 in Canton is best suited for families seeking a warm, home-like environment where staff relationships and daily life feel personal, especially for residents needing memory care or assisted living with a strong emphasis on daily routines, meals, and gentle engagement. The facility's small-to-mid size, single-story design, recently refreshed interiors, and a reputation for friendly, attentive staff create a sense of familiarity that many families value. For dementia care in particular, the consistent, compassionate engagement reported by multiple families can translate into meaningful daily moments and a sense of "family" around the resident. This is not a generic, one-size-fits-all community; it works best when the focus is on personal connection, predictable routines, and a more intimate care environment.

Still, a clear caveat governs the door: alternatives deserve consideration for families prioritizing uncompromising consistency, transparent leadership, and rock-solid reliability. Several reviews raise red flags about leadership turnover, owner accountability, and communication gaps that can become stressful for families during transitions or crises. If the priority is a facility with consistently visible ownership, predictable financial management, and an unbroken chain of accountability, it may be prudent to look elsewhere. Those seeking rigorous oversight, strict adherence to established care plans, or highly standardized service levels should weigh other Canton-area options before committing.

The strongest positives - personalized care, approachable staff, and a refreshed environment - often align with the best-case experiences here. Many families highlight nurses and aides who treat residents like family, a chef who delivers thoughtful, appetizing meals, and a leadership team that has recently driven improvements in cleanliness and resident safety. The renovations have paid off in a brighter communal vibe, and the atmosphere can feel calm, secure, and welcoming for residents who thrive on consistent routines and familiar faces. In memory care, the day-to-day interactions - staff knowing residents' preferences, gentle redirection, and regular activities - can make Crystal Creek feel like a trusted partner rather than a distant institution.

However, the cons called out by families cannot be ignored in decision-making. Multiple reviews cite understaffing and turnover, inconsistent communication with administrators, and complaints about management responsiveness. Some families report payment- or administrative-related instability, or even severe dissatisfaction that led to moving a loved one elsewhere. There are also accusations - varying in tone and credibility across accounts - about safety and care lapses, including broken trust with family members, concerns about cleanliness, and disputes over how nearby violations were addressed. These accounts create a real caution flag for families weighing risk versus reward in a facility that promises warmth but has shown uneven execution at times.

Still, the mosaic of experiences suggests Crystal Creek can deliver meaningful value when the care team is stable and communication is transparent. The best outcomes tend to come when families verify leadership accessibility, request current staffing ratios, and ask for specific care plans that align with their loved one's needs. The community's strengths - renovated spaces, a strong food program, and staff who cultivate real connections - offer tangible benefits for residents who respond well to a homelike setting and predictable routines. In short, success here hinges on stable leadership, consistent staffing, and an open, responsive partnership with families.

For families deciding now, the recommended playbook is deliberate and targeted. Schedule visits across different shifts to observe actual staff interactions, not just the polished tour moments. Request the latest inspection or compliance records, and ask for up-to-date references from families with both positive and negative experiences. Probe directly about memory care staffing levels, incident histories, and how new leadership has stabilized operations over the past year. Confirm financial practices, payroll reliability, and the facility's plan to address any overdue maintenance or safety concerns. If these elements align, Crystal Creek can be a compelling fit; if they do not, it is wise to keep looking, because peace of mind for a loved one often rests on more than a pleasant lobby.

Features

Housing

  • 20 resident community capacity 20 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Detroit Metropolitan-Wayne County (11 miles away) Detroit Metropolitan-Wayne County (11 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Crystal Creek Assisted Living 3 is a vibrant and comfortable senior living community located in Canton, MI. Our residents enjoy a wide range of amenities aimed at enhancing their quality of life and providing them with a peaceful and enjoyable environment.

In terms of accommodation, our fully furnished apartments are designed to create a cozy yet functional living space for our residents. Each apartment includes amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and a telephone, allowing our residents to stay connected to their loved ones. Additionally, the presence of a kitchenette enables our residents to prepare light meals or snacks if they wish.

Our dedicated staff ensures that the needs of our residents are met by providing excellent care services round the clock. This includes assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that our residents receive the necessary medical support they require. Our staff is well-trained in medication management and provides individualized care based on each resident's unique needs.

At Crystal Creek Assisted Living 3, we understand the importance of maintaining mental wellness alongside physical health. To promote mental wellbeing among our residents, we offer a comprehensive mental wellness program that includes various activities and events tailored to stimulate cognitive function and social interaction.

Dining is an important aspect of our community, and we cater to special dietary restrictions to ensure that all nutritional needs are met. Our on-site dining room offers delicious and nutritious meals prepared by our skilled culinary team.

We believe in a holistic approach to senior living by providing opportunities for engagement and socialization. Our community fosters an atmosphere where resident-run activities are encouraged, allowing residents to actively participate in shaping their day-to-day experiences. Additionally, we organize scheduled daily activities that cater to diverse interests, ensuring there is something for everyone.

Conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals; our community provides easy access to these essential amenities and services.

Crystal Creek Assisted Living 3 is committed to providing a comfortable and enriching environment for our residents. We prioritize their safety, well-being, and happiness, ensuring they can age gracefully while receiving the care they need.

Nearby Places of Interest

This part of Canton, Michigan offers a variety of amenities and services that may be of interest to seniors looking for a convenient and vibrant community. The area features several parks, such as Paul Revere Park and Heritage Park, providing opportunities for outdoor recreation and relaxation. Additionally, there are multiple medical facilities nearby, including Fairwood Medical and Partners In Internal Medicine, ensuring easy access to healthcare services. Residents can enjoy dining options at restaurants like Leo's Coney Island and Black Rock Bar & Grill, as well as grab a coffee at Biggby Coffee or Panera Bread. Places of worship such as the Muslim Community of Western Suburbs and Ward Church provide spiritual support, while theaters like Emagine Theatres offer entertainment options. With pharmacies like Walgreens and CVS nearby, medication needs can also be easily met. Overall, this part of Canton offers a well-rounded and diverse community for seniors seeking an active lifestyle with access to essential services.

Parks

  • Paul Revere Park (1 miles)
  • Plymouth Township Park (2.6 miles)
  • Heritage Park (3.4 miles)
  • canton independance park Field 5 (4.9 miles)
  • Garden City Park (6.3 miles)
  • Rotary Park (7.1 miles)
  • ITC Community Sports Park (7.9 miles)

Physicians

  • Fairwood Medical (1.2 miles)
  • Parkview Professional Building (2.3 miles)
  • Partners In Internal Medicine (2.4 miles)
  • Pinkney, Greenbaum, MacFarland, and Timpner, DDS (2.6 miles)
  • Mendelson, Jeffrey D, Md - Mendelson Orthopedics (4.4 miles)
  • Livonia Dermatology (5.4 miles)
  • Medical Clinic of Northville (5.9 miles)

Restaurants

  • Leo's Coney Island (1.2 miles)
  • Black Rock Bar & Grill (1.6 miles)
  • Barrio Cocina Y Tequileria (1.7 miles)
  • Maraschinos Pub (4.6 miles)
  • Grand Tavern (5.2 miles)
  • Chipotle Mexican Grill (5.6 miles)
  • McDonald's (5.7 miles)

Pharmacies

  • Devz Pharmacy (1.7 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (2.6 miles)
  • CVS Pharmacy (2.9 miles)
  • CVS Pharmacy (3.5 miles)
  • CVS Pharmacy (3.5 miles)
  • CVS Pharmacy (3.9 miles)

Theaters

  • Emagine Theatres (2.5 miles)
  • Phoenix Theatres Laurel Park Place (5.3 miles)

Cafes

  • Biggby Coffee of Westland (3.3 miles)
  • Panera Bread (6.4 miles)
  • Starbucks (6.8 miles)
  • Starbucks (8.5 miles)
  • Tim Hortons (9.2 miles)
  • Tim Hortons (9.2 miles)
  • Panera Bread (9.3 miles)

Places of Worship

  • Muslim Community of Western Suburbs (3.6 miles)
  • Ward Church (4.9 miles)
  • Church of the Holy Family (8.7 miles)
  • Church of the Divine Child (9.3 miles)

Hospitals

  • Trinity Health Wound Care - Livonia Hospital (4.5 miles)
  • Oakwood Annapolis Hospital (6.9 miles)
  • DaVita Belleville Dialysis (8.4 miles)

Transportation

  • Avis Rent A Car (8.5 miles)

Frequently Asked Questions

Where is Crystal Creek Assisted Living 3?

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