Crystal Creek Assisted Living 2 in Canton Township, MI

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  • Interior

    A cozy dining nook with a small table, two chairs, and a vibrant floral painting on the wall.
  • Decor

    A cozy living room with orange walls featuring a patterned couch, a table with a flower vase, and framed pictures on the wall.
  • Living Room

    Cozy living room with a fireplace and leather seating.
  • Bedroom

    A cozy bedroom with a single bed, bedside table, and lamp on a hardwood floor.
  • Dining

    A cozy dining area with a wooden floor, featuring a small table and chairs near an artwork and hallway.
  • Artwork

    Cozy living room with patterned armchairs and warm orange walls.
  • Seating Area

    A cozy living room featuring leather sofas and armchairs, a fireplace, and tasteful decor.
  • Vintage

    A vintage-style red popcorn machine with clear panels, placed inside a room.

Crystal Creek Assisted Living 2 in Canton Township, MI

8101 Lilley, Canton Township, MI 48187

For more information about senior living options: (844) 490-3973

3.7 from 47 reviews
5 stars
28
4 stars
3
3 stars
2
2 stars
3
1 stars
11

Assisted Living

Overall Review of Crystal Creek Assisted Living 2

Pros

  • pro J'Nae is wonderful, super sweet, and really kind.
  • pro The staff provide extremely helpful care to residents and families.
  • pro The facility is safe, clean, friendly, and professional, with pricing better than the rest.
  • pro Chef AK prepares meals that are well planned, balanced, and delicious.
  • pro Crystal Creek's renovations have made the community absolutely beautiful.
  • pro The new management has improved cleanliness and caring staff; the place looks beautiful.
  • pro The community is fantastic for both Assisted Living and Memory Care, with impressive renovations.
  • pro Newly renovated rooms look great, and the staff are friendly and approachable.
  • pro The staff take great care of the residents and treat them like family; Teresa advocates safety and well-being.
  • pro The environment is peaceful and caring, where residents feel at home.

Cons

  • pro Crystal Creek would be a poor choice for a family member, as the facility manager is described as telling families the staff can care for wounds and catheters, but they cannot.
  • pro The owner does not pay the facility's bills and has failed to fulfill promises to the staff.
  • pro The staff is severely understaffed, resulting in residents being left alone for extended periods and not checked in on.
  • pro The staff cannot cash their paychecks on payday, which is unacceptable.
  • pro The facility has multiple violations indicating safety and cleanliness concerns.
  • pro A marketing person is accused of scamming resident families.
  • pro There are reports of neglect, with odors of urine, ants, and unsanitary conditions.
  • pro Management changes are said to have reduced the quality of care and led to poor communication.

Review

Crystal Creek Assisted Living 2 is best suited for families seeking a small, home-like setting where frontline caregivers can deliver warm, personal attention and where dementia care is a clear focus. The community shines when residents require daily supervision delivered in a familiar, neighborly atmosphere, and when renovated common areas and up-to-date kitchens create an inviting environment. Those prioritizing a strong, comforting culture over clinical polish will find this option appealing. However, the fit fades for families who demand unwavering consistency from leadership, a fully transparent management team, and rock-solid staffing guarantees year after year. In short: this is a good match for families who value warmth, daily engagement, and a renewed physical plant - provided risk factors around governance and staffing are carefully weighed.

On the plus side, Crystal Creek consistently earns praise for caring, approachable staff who form real connections with residents. Specific staff members are repeatedly highlighted for kindness and responsiveness, and the compassionate tenor of daily life is underscored by praise for well-balanced meals, particularly the kitchen leadership of Chef AK, and for memory-care?oriented routines that feel individualized rather than generic. The recent renovations have refreshed rooms and common spaces, contributing to a calmer, more homelike feel that residents and families notice. Several reviews note a tangible improvement in cleanliness and atmosphere under new management, and there is a broad sense that the community has become more welcoming, energetic, and resident-centered.

Yet the downsides are not trivial, and they recur with enough frequency to demand serious consideration. A portion of reviewers allege significant staffing instability, with frequent turnover that unsettles families and residents alike. Reports of long delays in communicating with the director or owner, and outright concerns about leadership commitment, have left some families feeling uncertain about ongoing reliability. Serious claims range from safety and cleanliness gaps to serious allegations surrounding care quality and accountability, including past violations and concerns about how problems are handled when they arise. A few families describe experiences that culminated in hospitalization or relocation, emphasizing the real risk calculus behind choosing a facility with uneven governance and staffing patterns.

The core question becomes whether the strengths offset the risk factors. When operations feel steady - staff who know residents, a culture of genuine care, and a refreshed physical plant - the positives can translate into meaningful quality of life gains: predictable routines, dignified daily living, and a sense of belonging that families value deeply. The newly renovated space and consistently praised meals are not cosmetic; they contribute to appetite, mood, and engagement, which in turn can blunt some of the anxiety around caregiving. However, the weight of reported management gaps, pay and accountability concerns, and occasional neglect claims cannot be dismissed. For families with a lower tolerance for administrator turnover or who require a guarantee of proactive problem-solving, these risks may outweigh the visible benefits.

For families actively evaluating Crystal Creek, a disciplined due-diligence approach is essential. Insist on current leadership contact and a transparent tour that includes conversations with caregivers who have worked there long enough to offer insight into day-to-day practice. Request recent staffing ratios, the schedule of activities, and a clear plan for dementia care. Probe how the facility handles concerns when they arise, what steps are taken to remediate maintenance issues, and how residents' personal belongings and medical information are managed during transitions. Cross-check the latest state inspections or violations, and speak with several families who have residents living in the specific neighborhood to understand consistency over time rather than a single positive moment.

The bottom line is pragmatic: Crystal Creek offers a compelling combination of a warm, intimate environment and strong day-to-day care when operations run smoothly, with the added bonus of refreshed aesthetics and good dining. It is not a lock for anyone requiring ironclad governance, perfect staffing stability, or an unassailable track record of issue resolution. For families who can tolerate some governance risk in exchange for a genuinely caring staff and a homey, well-run dementia-capable setting, Crystal Creek can be a very good match - so long as due diligence confirms current leadership hunger for accountability and a reliable staffing trajectory.

Features

Housing

  • 20 resident community capacity 20 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Detroit Metropolitan-Wayne County (11 miles away) Detroit Metropolitan-Wayne County (11 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Crystal Creek Assisted Living 2 is a premier assisted living community located in Canton Township, MI. Our facility offers a wide range of amenities and care services to meet the needs of our residents.

For the comfort and entertainment of our residents, we provide cable or satellite TV in each room. Our beautiful dining room allows residents to enjoy delicious meals together. All rooms are fully furnished for convenience and ease of transition. We also have a lovely garden area where residents can relax and enjoy the outdoors.

To ensure cleanliness and tidiness, our housekeeping services take care of maintaining the overall cleanliness of the community. Each resident is provided with a kitchenette for their personal use. In addition, we offer move-in coordination assistance to make the transition process as smooth as possible.

For connectivity, we provide telephone and Wi-Fi/high-speed internet services throughout the community. Residents can stay connected with friends and family or explore online at their leisure.

Our dedicated staff provides round-the-clock supervision to ensure the safety and well-being of our residents. We offer assistance with daily activities such as bathing, dressing, and transfers. Our team works closely with health care providers to coordinate any necessary medical care for our residents.

We understand that dietary restrictions may vary from person to person, which is why we provide special diet options including diabetes diets and other dietary restrictions. Our skilled chefs prepare nutritious meals tailored to meet individual needs.

Mental wellness is important to us, which is why we offer a mental wellness program designed to promote emotional well-being among our residents. Medication management ensures that residents receive their medications promptly and accurately.

Transportation arrangements are available for medical appointments, ensuring that residents can access the healthcare they need conveniently. Additionally, we offer transportation services for other outings such as shopping or social activities.

At Crystal Creek Assisted Living 2, we believe in promoting an engaging lifestyle for our residents. Our resident-run activities encourage social interaction within the community while scheduled daily activities provide a variety of options to keep our residents engaged and entertained.

Our community is centrally located, with nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This provides convenience and accessibility for our residents when they require services or wish to explore the surrounding area.

Crystal Creek Assisted Living 2 is committed to providing a comfortable and supportive environment for our residents. We strive to ensure that each resident receives the personalized care they need while enjoying an enriched lifestyle filled with engaging activities and amenities.

Nearby Places of Interest

Parks

  • Paul Revere Park (1.1 miles)
  • Plymouth Township Park (2.6 miles)
  • Heritage Park (3.4 miles)
  • canton independance park Field 5 (4.9 miles)
  • Garden City Park (6.3 miles)
  • Rotary Park (7.1 miles)
  • ITC Community Sports Park (7.9 miles)

Physicians

  • Fairwood Medical (1.2 miles)
  • Parkview Professional Building (2.2 miles)
  • Partners In Internal Medicine (2.5 miles)
  • Pinkney, Greenbaum, MacFarland, and Timpner, DDS (2.6 miles)
  • Mendelson, Jeffrey D, Md - Mendelson Orthopedics (4.4 miles)
  • Livonia Dermatology (5.5 miles)
  • Medical Clinic of Northville (5.8 miles)

Restaurants

  • Leo's Coney Island (1.2 miles)
  • Black Rock Bar & Grill (1.7 miles)
  • Barrio Cocina Y Tequileria (1.7 miles)
  • Maraschinos Pub (4.6 miles)
  • Grand Tavern (5.2 miles)
  • Chipotle Mexican Grill (5.6 miles)
  • McDonald's (5.7 miles)

Pharmacies

  • Devz Pharmacy (1.7 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (2.6 miles)
  • CVS Pharmacy (2.9 miles)
  • CVS Pharmacy (3.6 miles)
  • CVS Pharmacy (3.6 miles)
  • CVS Pharmacy (3.9 miles)

Theaters

  • Emagine Theatres (2.6 miles)
  • Phoenix Theatres Laurel Park Place (5.3 miles)

Cafes

  • Biggby Coffee of Westland (3.4 miles)
  • Panera Bread (6.4 miles)
  • Starbucks (6.9 miles)
  • Starbucks (8.5 miles)
  • Tim Hortons (9.2 miles)
  • Tim Hortons (9.3 miles)
  • Panera Bread (9.3 miles)

Places of Worship

  • Muslim Community of Western Suburbs (3.6 miles)
  • Ward Church (4.9 miles)
  • Church of the Holy Family (8.7 miles)
  • Church of the Divine Child (9.3 miles)

Hospitals

  • Trinity Health Wound Care - Livonia Hospital (4.5 miles)
  • Oakwood Annapolis Hospital (7 miles)
  • DaVita Belleville Dialysis (8.5 miles)

Transportation

  • Avis Rent A Car (8.6 miles)

Frequently Asked Questions

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