Information last verified:
30 Perwal Street, Westwood, MA 02090
For more information about senior living options: (844) 490-3973
AccentCare Home Health is committed to excellent nursing care. They have the best training. Accent home health care really cares about what they are doing and how they treat their clients. Laurie, the husband’s physical therapist, was amazing; she was on time, great with communication and follow-up, and a pleasure to work with. The nurse and the staff on the phone are great.
The company repeatedly ghosted appointments, showing unreliability and risking client safety. They called three weeks later to claim the cancellation was due to the client being overwhelmed. The reviewer described the unprofessionalism as insane and warned others to beware. The service is described as very unreliable and a risk to client safety; the reviewer urges others not to use it. The patient had to call constantly to get anything done, which was very frustrating. There were weeks-long delays in supplying urostomy supplies, causing stress and a feeling of being neglected. Staff coordination and management are described as trash, and the reviewer says not to sign up. After open-heart surgery, visits were far fewer than promised; nurses spoke little English and PT orders were never received, suggesting the provider was milking the system. The reviewer felt the elderly could not advocate for themselves and deserved an apology.AccentCare Home Health of Massachusetts in Westwood is best suited for families that treat home health as a collaboratively managed service rather than a set-it-and-forget-it arrangement. The agency can deliver high-quality clinical moments when a capable clinician is assigned, the standout physical therapist cited in reviews demonstrates punctuality, clear communication, and genuine patient rapport. For patients who can tolerate variability and are prepared to advocate actively, the system can yield meaningful progress, especially in focused therapy or short-term post-acute phases. In essence, this community rewards careful oversight and selective assignment more than blanket reliance on automatic scheduling.
Those who should seriously consider alternatives include families with ongoing needs that require reliable, frequent visits and tight care coordination. Several reviews describe repeated cancellations, unreturned calls, and orders not followed through, creating safety risks for frail or medically complex individuals. For anyone who cannot lead the effort to chase appointments, track supplies, and resolve miscommunications, another agency with stricter accountability and steadier staffing is a wiser choice.
On the plus side, certain clinicians stand out. One physical therapist, Laurie, is repeatedly praised for timeliness, communication, and a positive bedside manner, suggesting that when the right therapist is on the case, patient outcomes can be strong. The nursing staff and phone team are described as courteous and helpful when contact is established. There are statements asserting a genuine commitment to nursing care and professional training, which points to a solid clinical foundation. These positives show that the company’s clinical philosophy can work, just not consistently across the board.
Yet the most consequential barriers are reliability and coordination. The most damaging issues include missed appointments, prolonged delays in initiating or resuming services, and a pattern of having to initiate contact repeatedly just to get basic tasks done. Reports of disorganization and management gaps, ranging from unclear order status to incomplete visits and miscommunications about equipment or supplies, erode trust quickly. Language barriers in some interactions can compound the frustration, and multiple accounts of patients feeling neglected or deprioritized underscore a systemic risk to safety when urgent needs arise. In short, the negatives significantly temper any potential benefit from the positives.
For families weighing options, the practical approach is to test the agency with clear expectations and documented accountability. Ask about how schedules are assigned and who holds responsibility for confirmations; require explicit service windows and a guaranteed minimum number of visits; confirm that orders for supplies and equipment are tracked in real time; and request a named care coordinator for ongoing issues. Consider whether the agency can provide consistent clinicians or if care will shift weekly, and plan contingencies for days when staff are unavailable. Those evaluating AccentCare should compare its performance on these dimensions against peers with stronger reputations for reliability.
Ultimately, AccentCare Home Health of Massachusetts presents a mixed proposition. The potential for excellent, hands-on care exists when the right therapist or nurse is engaged, and the clinical staff appears capable and committed. However, the frequency and severity of coordination failures, missed visits, and communication breakdowns substantially undermine daily quality and patient safety. For families prioritizing dependable scheduling, proactive care management, and predictable responsiveness, exploring other providers is prudent. If choosing AccentCare, proceed with a rigorous, guard-railed plan: insist on a dedicated care coordinator, explicit visit schedules, and measurable timelines, then monitor closely and be prepared to switch if the pattern of unreliability persists.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gen Edw L Logan International (14 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Accentcare Home Health of Massachusetts in Westwood, MA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community provides fully furnished accommodations with cable or satellite TV and a small library for leisurely reading. Residents can enjoy delicious meals served in a restaurant-style dining room, with special dietary restrictions catered for. The kitchenette allows residents to prepare their snacks or drinks.
Housekeeping services are provided to maintain a clean and organized living environment. Move-in coordination is available to assist residents in the transition process. Outdoor spaces and gardens offer opportunities for relaxation and enjoying nature.
Care services are available around the clock, providing 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time.
Mental wellness programs are offered to promote emotional well-being, and diabetes diets are available for those who require special dietary restrictions. Meal preparation and service ensure that residents receive nutritious meals tailored to their needs.
Residents can participate in resident-run activities as well as scheduled daily activities, keeping them engaged and socially active within the community. Nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals provide convenient access to various amenities and healthcare services.
Overall, Accentcare Home Health of Massachusetts is committed to providing a comfortable living environment where residents can receive personalized care while enjoying enriching activities and nearby conveniences.
Accentcare Home Health Of Massachusetts is located at 30 Perwal Street, Westwood, MA 02090 in Norfolk County, Massachusetts
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