Ellis Nursing Home

Pros

• The physical and occupational therapy staff are great at the Ellis.
• The rehab staff was caring and professional, providing an amazing experience for a friend's mother.
• The facility has a beautiful building with outstanding grounds.
• The doctor assessment and communication at the Ellis were thorough and helpful.
• Some staff members at the Ellis are pleasant, upbeat, and provide good care for residents.

Cons

• One aid repeatedly wandered out of sight when the person needed help walking to the bathroom.
• The person was sent coffee and milk on every tray despite informing the kitchen about their lactose intolerance.
• Supplies were not stored in a clear location, leading to confusion and uncertainty about personal belongings.
• Blood draws were done to monitor a medicine that the person did not take.
• Medication was not delivered on time, causing extreme pain and discomfort for the individual.
• The staff at Ellis House did not properly monitor urine output, leading to fluid build-up in a patient's body.
• Staff members were lazy, non-caring, and refused to provide residents with necessary food or attention.
• The administrator of the facility was arrogant, unprofessional, and condescending towards patients and families.
• Basic needs of residents were neglected, with alarms going unanswered and staff showing disregard for requests.
• The head nurse on the unit lacked proper qualifications to make decisions about patient care.

Review

Ellis Nursing and Rehabilitation, located in an undisclosed area, has received mixed reviews from patients and their loved ones. While some individuals praised the facility for its pleasant staff, great activities, and beautiful grounds, others expressed concerns about subpar care and unresponsive staff. The facility caters to patients with a range of medical needs, including those recovering from surgeries and seniors requiring long-term care.

One individual shared their disappointing experience at Ellis after being discharged from the hospital following a spinal injury. Despite their unsteady condition with a walker, they often struggled to find assistance when needing help with basic tasks such as walking to the bathroom or opening doors. Additionally, despite repeatedly informing the kitchen staff about being lactose intolerant and not consuming coffee through both notes and personal communication with aides, they were consistently served coffee and milk on every tray. This lack of attention to dietary restrictions led to dehydration as it took multiple requests for water before receiving any assistance.

Another reviewer recounted the alarming story of their father's near-death experience due to a misdiagnosis at Ellis. Initially admitted for aspiration pneumonia, the individual's father received regular food instead of the recommended diet while awaiting a barium swallow test. His health deteriorated rapidly, resulting in hospitalization. It was discovered that his condition was caused by fluid buildup rather than pneumonia due to negligence in monitoring his urine output and inappropriate food choices.

One particularly concerning account involved a patient's struggle to receive prescription pain medication on time despite repeated desperate pleas. The patient suffered from fibromyalgia and required regular medication for pain management. Even after contacting family members for intervention, it took several hours before the medication was finally administered.

Positive reviews highlighted the caring rehabilitation staff who assisted patients with recovery exercises and ensured they were ready for discharge. The facilities were also commended for their cleanliness and well-maintained grounds.

On the other hand, negative accounts painted a different picture of Ellis Nursing and Rehabilitation. One reviewer claimed that their close friend, an elderly resident, was left in a state of distress as staff were often neglectful and failed to provide basic care. They also reported instances of patients being left without food and experiencing prolonged wait times while their call bells went unanswered. The lack of accountability and transparency within the facility led the reviewer to conclude that Ellis was unfit for human habitation.

Another personal account described a visit to the facility where they found their grandfather in a diaper with no covers, lethargic, and running a fever. He was subsequently sent to the hospital where it was uncovered that his fluid imbalance was caused by neglectful monitoring and inappropriate dietary practices at Ellis.

In summary, reviews of Ellis Nursing and Rehabilitation indicate a range of experiences. While some individuals expressed satisfaction with the care they or their loved ones received, there were multiple disconcerting accounts detailing neglectful care, medication mismanagement, rude staff members, and overall poor oversight within the facility. These negative reviews serve as cautionary tales for those considering admitting their loved ones to this particular nursing home.

Places of Worship

• Saint Catherine of Siena Parish (1 miles)
• First Baptist Church (7.4 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• Wegmans (1.7 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (4.3 miles)
• CVS Pharmacy (5 miles)

Hospitals

• New England Baptist Outpatient Care Center (1.5 miles)
• West Roxbury VA Hospital (4.8 miles)
• Lemuel Shattuck Hospital (7.7 miles)
• Newton-Wellesley Hospital (9.1 miles)

Physicians

• Guild Medical Center (1.5 miles)
• Dedham Medical Associates (2.4 miles)
• Dedham Medical (4.2 miles)
• Pediatric Associates of Wellesley (5.4 miles)
• Carney Hospital (7.9 miles)
• The Foxboro Center For Women's & Family Health (8 miles)
• Brigham & Womens Mass General Healthcare Center (8.9 miles)

Restaurants

• Yard House (1.7 miles)
• Castle Island Brewing (2.6 miles)
• Eggs & Thai Cafe (2.9 miles)
• Wendy's (3.1 miles)
• Chick-Fil-A (3.8 miles)
• C.F. McCarthy’s (4.2 miles)
• McDonald's (4.5 miles)

Cafes

• Starbucks (2 miles)
• Brookside Cafe (2.5 miles)
• Dunkin' Brands (2.9 miles)
• Starbucks (3.5 miles)
• Panera Bread (3.8 miles)
• Starbucks (4.9 miles)
• French Press Bakery & Cafe (5.8 miles)

Transportation

• Route 128 station (2 miles)
• Canton Junction Station (3.5 miles)
• Readville (3.5 miles)
• MBTA Commuter Rail (8.6 miles)
• MBTA Reservoir Station (9.1 miles)
• MBTA North Quincy Station (9.3 miles)

Parks

• Francis William Bird Park (3.8 miles)
• Houghton's Pond (4.7 miles)
• Cutler Park (5.4 miles)
• Hinckley Playground (6.1 miles)
• Almont Park (6.6 miles)
• Pagel Playground (6.7 miles)
• Governor Hutchinson's Field (7.5 miles)

Theaters

• Showcase Cinema de Lux Randolph (7.1 miles)
• AMC Braintree 10 (7.9 miles)
• Showcase SuperLux (8 miles)