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Ellis Nursing Home in Norwood, MA

Ellis Nursing Home is a nursing home community in Norwood, MA.

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Ellis Nursing Home in Norwood, MA

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135 Ellis Avenue, Norwood, MA 02062

For more information about senior living options: (866) 208-4318

2.9 from 57 reviews
5 stars
20
4 stars
7
3 stars
3
2 stars
2
1 stars
25

Overall Review of Ellis Nursing Home

caveat 16 reviews mention this

Care quality feels inconsistent

Residents and families describe major ups and downs in daily care and safety.

Several reviews describe care falling short, including missed or delayed medication, call buttons not working, and trouble getting help when needed. Other reviews, however, describe complications being managed well and rehabilitation teams helping residents regain strength. There are also reports of safety issues that required hospital transfers or prompted families to remove loved ones. Overall, reviews suggest the experience can vary a lot by situation and unit.

common 17 reviews mention this

Communication and coordination stand out

Families highlight regular communication and thoughtful coordination during rehab and long-term stays.

Many reviewers praise staff for being kind and responsive, especially unit leaders, nurses, social workers, and activities staff. Several families specifically mention frequent updates and communication that helped them feel informed during their loved ones’ stays. Tours and transition support are also described positively, with named staff helping with MassHealth navigation and release coordination. Taken together, the reviews emphasize that clear communication is one of the strongest day-to-day signals here.

caveat 9 reviews mention this

Coverage can feel uneven

Some reviews say staffing and follow-through are weaker at certain times.

A recurring concern is that residents may not get help quickly enough—particularly during evenings or on weekends when reviews say staffing can be less consistent. One review mentions agency coverage described as unsafe or unfriendly, while others describe delays responding to pain, distress, or basic needs like fluids and meals. At the same time, multiple positive reviews describe attentive nursing and aides, indicating staffing can look very different depending on the moment. The overall pattern is that coverage isn’t uniformly described as reliable.

caveat 6 reviews mention this

Dining and diet handling varies

Diet preferences and meal service are not consistently carried out.

Some residents or families report receiving foods or drinks they say were restricted, including coffee or lactose-containing items despite stated needs. Others mention a dining room experience that they appreciated, and the community offers restaurant-style dining along with diet-related services listed in care. A few reviews also describe the challenge of getting requested items promptly. Overall, dining shows up as a mix of positive experiences and avoidable misses tied to individual requests.

  • An elegant dining room with chandeliers and a grand piano.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 191 resident community capacity 191 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Gen Edw L Logan International (14 miles away) Gen Edw L Logan International (14 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Videos

Nearby Places of Interest

Places of Worship

  • Saint Catherine of Siena Parish (1 miles)
  • First Baptist Church (7.4 miles)

Pharmacies

  • CVS Pharmacy (1.2 miles)
  • Wegmans (1.7 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (1.9 miles)
  • CVS Pharmacy (2.9 miles)
  • Walgreens (4.3 miles)
  • CVS Pharmacy (5 miles)

Hospitals

  • New England Baptist Outpatient Care Center (1.5 miles)
  • West Roxbury VA Hospital (4.8 miles)
  • Lemuel Shattuck Hospital (7.7 miles)
  • Newton-Wellesley Hospital (9.1 miles)

Physicians

  • Guild Medical Center (1.5 miles)
  • Dedham Medical Associates (2.4 miles)
  • Dedham Medical (4.2 miles)
  • Pediatric Associates of Wellesley (5.4 miles)
  • Carney Hospital (7.9 miles)
  • The Foxboro Center For Women's & Family Health (8 miles)
  • Brigham & Womens Mass General Healthcare Center (8.9 miles)

Restaurants

  • Yard House (1.7 miles)
  • Castle Island Brewing (2.6 miles)
  • Eggs & Thai Cafe (2.9 miles)
  • Wendy's (3.1 miles)
  • Chick-Fil-A (3.8 miles)
  • C.F. McCarthy’s (4.2 miles)
  • McDonald's (4.5 miles)

Cafes

  • Starbucks (2 miles)
  • Brookside Cafe (2.5 miles)
  • Dunkin' Brands (2.9 miles)
  • Starbucks (3.5 miles)
  • Panera Bread (3.8 miles)
  • Starbucks (4.9 miles)
  • French Press Bakery & Cafe (5.8 miles)

Transportation

  • Route 128 station (2 miles)
  • Canton Junction Station (3.5 miles)
  • Readville (3.5 miles)
  • MBTA Commuter Rail (8.6 miles)
  • MBTA Reservoir Station (9.1 miles)
  • MBTA North Quincy Station (9.3 miles)

Parks

  • Francis William Bird Park (3.8 miles)
  • Houghton's Pond (4.7 miles)
  • Cutler Park (5.4 miles)
  • Hinckley Playground (6.1 miles)
  • Almont Park (6.6 miles)
  • Pagel Playground (6.7 miles)
  • Governor Hutchinson's Field (7.5 miles)

Theaters

  • Showcase Cinema de Lux Randolph (7.1 miles)
  • AMC Braintree 10 (7.9 miles)
  • Showcase SuperLux (8 miles)

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